Haikou Xinyuan Hot Spring Hotel Reviews

Response from Property: Dear guests, I am sorry to make you feel dissatisfied with the service during your stay. At the same time, Xiao Xin also thanks you for your suggestions to us. The leaders attach great importance to the service problem, to provide guests with thoughtful service and help to make our responsibility, we will strengthen the training of service awareness of the waiter, for each customer can have a satisfactory check-in experience! Thank you for your trust and feedback, Xiao Xin would like to grow in the supervision of everyone, also look forward to you can continue to pay attention to us, let you see our changes!

Response from Property: Dear guests hello, I am glad that you can choose to stay in Xinyuan Hot Spring Hotel! With the development of the intelligent era, we also follow the trend, equipped with different functions and styles of rooms for customers to choose from, at your request, you can turn on the room equipment, answer hotel service, consult the Baidu Encyclopedia and enjoy free music, with 830 meters of deep-water natural hot spring directly into the room, so that guests can enjoy the spa treatment without leaving home. Hope you can continue to pay attention to Xiao Xin in the future, and tell us more feelings and experiences when you stay in the future, look forward to your visit again!

Response from Property: 【Free Experience at the 21st Floor Sky Gym】Hello dear guest, it's great to have you stay at Xinyuan Hot Spring Hotel and feel satisfied with your experience! Our air gym is located on the 21st floor. The whole french window has a good view of the scenery of Haikou city. The opening hours are 08:00-22:00. You can open the entrance guard of the gym for free with your room card! At the same time, Xiaoxin would like to thank you for your feedback. We have asked the room attendant to investigate all the door locks of your room type, identify the problems, and repair and replace them. It is our unshirkable responsibility to provide satisfactory facilities and services for future guests. Xiaoxin hopes you can come again and present you with a better check-in experience!

Response from Property: Hello, distinguished guests. I'm sorry that our breakfast is not to your taste. The breakfast buffet includes Chinese and western dishes, from milk, freshly ground coffee, soya-bean milk to yogurt, from steamed buns, noodles, congee to bread, dessert, fruit and so on, there are 52 styles of breakfast buffet which are changed every day. Although many guests give good comments on breakfast, we don't satisfy you because we don't do it well enough. We will continue to upgrade the variety and taste of breakfast, hope you can come again to taste, if you like the kind of food, you are welcome to tell us. In addition to toilet facilities, housekeeping and engineering staff to your room equipment inspection, the toilet is flushing, but the use of too many buttons due to the reaction is not very sensitive, now the staff has been timely replacement of the flush button, has returned to normal use. We hope to give you a perfect experience next time, thank you for your support!

Response from Property: Dear guests , I am very sorry this check-in can not make you satisfied! The relevant departments of the hotel have investigated the problems you raised. I am sorry for the inconvenience caused by the loose hinges of the bathroom door. I received your notice at that time, the first time we sent the engineering department to tighten and fix the screws of the door hinge. As for the room dust, the housekeeping manager did not find the problem after checking the room. Our housekeeping staff clean the room and change the supplies according to the rule of one-off change, at the same time, this is our new room type, loved by the guests, please feel free to check in, if the room is not satisfied, you can contact us, we will be the first time for you to deal with and change the room! We have strictly required the housekeeping staff to pay more attention to the sanitary details and ensure that the rooms are well ventilated! Thank you for taking the time to give us your valuable advice and look forward to serving you again next time you check in~

Response from Property: Dear guests, thank you for your pertinent comments and sharing ~ with the development of the intelligent era, we have also followed the trend to upgrade equipment and facilities, the newly upgraded smart rooms are light, luxurious and modern, at your request, you can turn on the room equipment, Answer Hotel Service, consult the Baidu Encyclopedia and Enjoy Free Music, with 830 meters of deep-water natural hot spring directly into the room, so that guests can enjoy the spa treatment without leaving their homes. In addition, the hotel is the airport shuttle bus line 1 Departure Station Oh, at 06:00 am-21:00 PM, every half-hour a class, so that you stay at ease, traffic worry-free! Xiao Xin look forward to your visit again, let us provide you with a better service experience ~

Response from Property: Dear guests hello, I am glad you can choose to stay in Xinyuan Hot Spring Hotel! Hotel hot springs from Hainan Island more than 10,000 years ago the Earth Plate movement and the formation of volcanic karst 830 meters deep water hot springs, PH value of 8.90. Alkaline water is rich in a variety of minerals and micronutrient, giving skin soothing, calming, moisturizing, hydrating, anti-inflammatory and anti-aging effects, so the skin will be smooth and tender after washing it! Our hot spring directly into each room, so that guests stay at home can enjoy the hot spring bath, we also equipped with a disposable bathtub membrane, so that you can rest assured! Here, we will as always welcome you with a kind smile again! Wish: Happy Every Day!

Response from Property: 604/2000 Dear guests hello, thank you for staying in Xinyuan Hot Spring Hotel, I am sorry this check-in can not make you satisfied! Xinxin has received your suggestions and feedback to the hotel leadership, and will strengthen the hotel staff to the surrounding play knowledge, just to let Xinyuan every guest, can get help and perfect service experience! We are located in the centre of Haikou, adjacent to Pearl Square, Wanghai International Square, Civil Aviation Building, Sun and moon square duty-free shop, etc. . In the beautiful time of morning or evening, we can also walk or jog in the opposite Volksgarten, feel the humanities amorous feelings, another night snack, Seafood Freedom Oh! Haikou arcade historical and Cultural District, with its unique architectural style and historical deposition, has become a microcosm of modern Haikou history and culture, bringing together the essence of Haikou and Hainan traditional culture and art. It is located in Zhongshan Road, Longhua District, xinyuan distance walk only need 15 minutes to reach! Xiao Xin look forward to your next visit, let us introduce you to more interesting and beautiful places!

Response from Property: Dear guests hello, thank you for choosing to stay in Xinyuan Hot Spring Hotel! Xiaoxin's main source of hot spring water comes from the volcanic karst underground springs, which are mined 830m underground. The alkaline water is rich in a variety of minerals and micronutrient, to soothe the skin, calm, moisturizing, hydrating, anti-inflammatory and anti-aging effects, so the feeling after washing slippery it! We will bring hot spring water to every guest room. Guests can enjoy the natural hot spring private soup in the guest room. In addition, there is a hot spring pool on the first floor of the hotel. The opening hours are from 14:00 to 22:00, guests with room card can experience free semi-open-air hot spring bath! PS: If you are satisfied with us, I hope you point five points for US Oh, I hope you continue to pay attention to us, give you more surprises and experience!

Response from Property: Dear guests hello, I am sorry this check-in can not make you fully satisfied, Xiao Xin deeply sorry and reflection. At the same time, we will also increase training on room rounds and meticulous enhancement to provide better facilities and services for our customers. We will also emphasize the flexibility of the attendants to handle things that could not be handled at that time, in order to reduce your wait, you should change the room for you in time. In addition, thank you for your praise to the front desk staff, we will continue to maintain, continuous progress, so that customers have a better check-in experience. Xiao Xin look forward to receiving you again, to upgrade your stay, let us have a chance to apologize!

Response from Property: Dear guests, I am sorry that this check-in can not satisfy you. The mattress matching the VIP room is a Simmons brand mattress. Each guest has different requirements on the bed's hardness. If you don't like this kind of mattress, please inform us in advance of the front desk Lady Oh, our large bed room for health and sleep, the new mattress with the same type of Winter Olympics, with reading, zero gravity, one-button sleep, snoring intervention and other modes, you can scan the code to control the mode you need to experience, but also to test your sleep quality. Also thank you for your feedback, Xiao Xin has submitted to the head of the housekeeping department, immediately arranged for all rooms to stage mosquito killing, and check ready mosquito repellent and other preventive items. Here to apologize to you, hope you can give us a chance to correct, the next stay we will do a good service, look forward to your visit again!

Response from Property: Dear, thank you for your recognition and consistent choice. In our customer service, Xinyuan has always been adhering to the“Continuous service innovation, product innovation concept”, to provide guests with a more perfect accommodation experience, let each guest satisfaction is our purpose, to do our best to meet. 830 meters deep-water hot spring directly into each room, the hotel has a hot spring pool on the first floor, opening hours for 14:00 -22:00, enjoy the hot spring, all in Xinyuan, we look forward to your return!

Response from Property: 【22nd anniversary celebration】Dear guests, Xinxin Welcome You to stay, we are very glad that we can let you have happy memories during Your Journey ~ Ladies and Gentlemen at the front desk, when you came to Xinyuan, we are committed to providing you with a comfortable service experience, if you encounter any problems during your stay, you are welcome to contact our front desk oh, we will be 24 hours for you! Xinyuan 22nd anniversary celebration event is coming, (www something something something something revle) booking can participate in the blind box lucky draw! (revsomething something something something revved) suite time-limited special kill! 28th restaurant's special offer on food and beverage on the day of celebration is not reduced! More check-in to the designated night can send a room! Many activities, many surprises, welcome to your arrival experience oh!

Response from Property: Dear guests, welcome to Xinyuan Hot Spring Hotel! Before each guest check in, our housekeeping supervisor will check the room, cleaning and replacement supplies are in accordance with the required procedures, please rest assured that you check in! We will bring hot spring water to every guest room. Guests can enjoy the natural hot spring private soup in the guest room. In addition, there is a hot spring pool on the first floor of the hotel. The opening hours are from 14:00 to 22:00, guests with room card can experience free semi-open-air hot spring bath! We look forward to seeing you again! PS: If you are satisfied with our service, we hope you can point 5 points for us, OH, if you have suggestions, you are welcome to let us know, we are willing to accept the supervision of customers, xinyuan only for each customer can have a good check-in feeling ah ~