Tianyi East Ring Hotel (East High-speed Railway Station) Reviews
Tianyi East Ring Hotel (East High-speed Railway Station)
No.139 South Longkun Road, Haikou, ChinaView Hotel Details
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Tianyi East Ring Hotel (East High-speed Railway Station) Guest Reviews
4.6/5
Great
534 review
Verified reviewsLocation4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All Reviews(534)
Positive reviews(511)
Reviews with photos/video(87)
Easy to get around(69)
Convenient location(49)
Friendly front desk staff(39)
Classy environment(36)
Close to train station(29)
Perfect for business trips(21)
Delicious breakfast(10)
Stayed multiple times(7)
Negative reviews(23)
Guest User
Deluxe Room (Double Bed) (Building B)
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Aug 17, 2023
good as described,near to local transport as stated in description
Guest User
Standard Double Room - With View
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 15, 2024
Booked a room for a friend, and the friend gave good feedback. The front desk also gave mineral water as a gift when checking out. The transportation is quite convenient, and the bus stop is very close. Not bad, not bad
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Guest User
Guestroom - With View (Queen Bed)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 15, 2024
I came here with my family. We had to catch a flight the next day, so we stayed in a hotel near the high-speed rail station. The front desk lady also recommended the airport drop-off service. The room was very clean. When I brought my children to play, the considerate housekeeper also provided some children's slippers and toothbrushes. The air conditioning in the hotel was very good. It was very comfortable to enter the room in such hot weather.
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Guest User
Business Queen Room
Stayed in May 2024
Business travelers
52 review
Outstanding
Posted on May 13, 2024
This hotel is close to Haikou East Station, about ten minutes' walk away. The room is very spacious and has a balcony with a view of the high-speed railway station. The breakfast is rich and nutritious.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise. We are glad that you are satisfied with the location of the hotel. It is very convenient to walk to Haikou East Station in 10 minutes. The room is spacious with a balcony and you can enjoy the view of the high-speed railway station. We are also committed to providing a comfortable living environment. The breakfast is rich and balanced, which is our pride. If you have any other needs during your stay, please feel free to give us feedback and look forward to your visit again.
Guest User
Guestroom - With View (Queen Bed)
Stayed in May 2024
Booked for others
2 review
Outstanding
Posted on May 12, 2024
My family came from the city and county below, and I booked it for them. The stay was good and I was very satisfied. The front desk also sent a breakfast, which tasted good, and there were freshly cooked noodles.
Original TextTranslated by Google
Response from Property: Thank you for your positive feedback and recognition of our hotel. We are glad that your family had a comfortable and satisfactory stay. Regarding breakfast, we have always been committed to providing a rich selection, and your affirmation makes us feel gratified. If you need it next time, the front desk staff will be happy to help you. Looking forward to your visit again, and wish your family all the best!
Guest User
Standard Double Room - With View
Stayed in May 2024
Booked for others
2 review
Outstanding
Posted on May 10, 2024
Booked this hotel for a friend, and he said he was pleasantly surprised by the stay. The bed was very comfortable, and there was mineral water and fruit. The surrounding street view was beautiful, and every shot was a great movie. There was also seafood that I liked, and there was a 10,000-person seafood plaza. The price was affordable and the food was delicious. It was very convenient, and duty-free shopping was also very convenient. This is a very cost-effective hotel, and it is worth recommending.
Original TextTranslated by Google
Response from Property: Thank you for your sharing and recognition. We are glad to know that you are satisfied with our beds and services. For seafood needs, there is indeed a 10,000-person seafood plaza nearby, which is worth recommending for both quality and price. If you or your friends have other needs, please feel free to contact the front desk and we will do our best to help. We look forward to your visit again and enjoy more surprises. I wish you a happy shopping!
Guest User
Guestroom - With View (Queen Bed)
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 10, 2024
Used for entertaining, friends responded very well, the front desk service was good, the breakfast was rich and the taste was good. Recommended
Original TextTranslated by Google
Response from Property: Thank you very much for your positive comments and recommendations. We are glad that your friends are satisfied with our service and breakfast. If you have any needs in the future, please feel free to ask our front desk at any time. We will try our best to provide better service. Looking forward to your next visit and wish you a happy life!
Guest User
Standard Double Room - With View
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 8, 2024
The room was quite comfortable, with a small balcony where you can enjoy the street view and the high-speed rail. Free fruit and self-service Hainan local herbal tea were provided in the room. The weather was too hot, so the front desk staff also provided iced mineral water. Free train pick-up was also available, and the service was really considerate. There are quite a lot of business districts and snacks around, especially the Locomotive Seafood Plaza and Wuyue Plaza. Travel is convenient and fast, and it will be my first choice for next stay.
Original TextTranslated by Google
Response from Property: Dear guest, we are glad that you are satisfied with our room facilities and considerate service. Your appreciation is our driving force. Thank you for your recognition of the surrounding environment and transportation, and we will continue to maintain it. Regarding the hot weather, we have recorded your needs and will ensure that ice mineral water is provided in time in the future. If you visit next time, we look forward to welcoming you with better service and look forward to your visit again. Wish you a pleasant journey!
Guest User
Guestroom - With View (Queen Bed)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 8, 2024
A friend helped me book this hotel. The bed was comfortable, the room was clean, and the transportation to Sanya was convenient. The hotel also has a late check-out service. Great!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your affirmation and support! We are glad to know that you are satisfied with our bedding and hygiene. Our goal is to provide a comfortable environment. Regarding transportation, we are indeed located in a convenient location. Thank you for your attention. At the same time, late check-out service is one of our considerate services. We look forward to your visit again. If you have any needs, please feel free to ask us. I wish you a pleasant journey in Sanya!
Guest User
Standard Double Room - With View
Stayed in May 2024
Business travelers
5 review
Outstanding
Posted on May 7, 2024
The company was on a business trip and chose this hotel nearby. There were fruits delivered after entering the room. The hotel's surrounding environment is quite rich. The front desk service is quite enthusiastic and it is very convenient to catch the high-speed rail.
Original TextTranslated by Google
Response from Property: Thank you for your valuable feedback. We are glad that you chose our hotel and enjoyed the thoughtful service of fruit delivery. Regarding the surrounding environment, we will provide detailed information in the map attachment so that you can explore better. The enthusiasm of the front desk team is our pride. If you have any needs, please feel free to let us know. And let me know that the hotel is indeed close to the high-speed rail station, and travel is indeed convenient. Looking forward to your next visit, wish you a safe journey!
Guest User
Standard Double Room - With View
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 7, 2024
In order to catch the high-speed train, I booked this hotel and stayed for one night. The overall feeling of the hotel is good. The biggest advantage is that there is a small balcony where you can hang clothes at night. In the hot summer, the hotel also has a car to take you to the high-speed train station. The service is quite considerate.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise and affirmation. We are glad to know that you are satisfied with the hotel's small balcony and pick-up service. For your high-speed rail trip, we will continue to provide punctual pick-up services to ensure your worry-free trip. If you have any other needs, please feel free to let us know. Looking forward to your next visit and wish you a pleasant journey!
Guest User
Standard Double Room - With View
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 7, 2024
I came here on a business trip. The transportation is quite convenient. It only takes 5 minutes to get to the high-speed rail station. The girl at the front desk was quite enthusiastic. When I checked out, she also gave me two bottles of iced mineral water. The room was clean and hygienic. The hotel also has a laundry room where you can wash your clothes.
Original TextTranslated by Google
Response from Property: Thank you very much for your positive comments and appreciation for our transportation convenience. We are very pleased to bring convenience to your travel. Your thoughtful service to the front desk girl is an affirmation of our team, and the ice mineral water at check-out is our little thought. Regarding the room hygiene, we have always paid attention to details and are glad that you are satisfied. The facilities in the laundry room are also to make the guests' journey more comfortable. Looking forward to your next visit and wish you all the best!
Guest User
Guestroom - With View (Queen Bed)
Stayed in Apr 2024
Friends
1 review
Posted on Apr 20, 2024
I woke up in the middle of the night (2 o'clock). The air conditioner in the room came out with a stinky smell, which was like the smell of public toilets ten years ago. I went to the toilet once, but the paper didn't fall into the toilet, and the toilet was blocked! I was too sleepy at 12 o'clock, so I didn't ask the waiter. Because of this, I checked out at 6 o'clock and ran away.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you such an unpleasant stay experience. We are deeply sorry and promise to immediately investigate your problem, including checking the cleanliness of the air-conditioning facilities and public toilets. Regarding your failure to report to the waiter in the early morning, we understand your inconvenience and will provide compensation if necessary. Your feedback will help us improve. I hope to have the opportunity to make up for this mistake and look forward to your visit again.
Wojiaomeihuizi
Standard Double Room - With View
Stayed in Feb 2024
Friends
19 review
Outstanding
Posted on Feb 16, 2024
The holiday is good, the hygiene is also good, but the breakfast is really hard to describe
Original TextTranslated by Google
Response from Property: Thank you very much for your review! We value your opinions and will do our best to improve our breakfast service. We are always working hard to improve hygiene standards and service quality to meet the needs and expectations of our customers. Regarding breakfast, we plan to add some different types of breakfast for you to choose from to meet your tastes and needs. At the same time, we will also actively cooperate with suppliers to improve the quality and freshness of ingredients to ensure that you enjoy the best breakfast experience. Thank you again for your feedback, we will continue to work hard to provide you with better service.
lawyer-C
Business 2-bed Room
Stayed in Jan 2024
Family
23 review
Outstanding
Posted on Jan 25, 2024
1. Location: Right next to Haikou East Station, 8 minutes walk. The hotel sent a business car to the station, nice!
2. Room: Very spacious, with a small balcony, very amazing
3. Service: The front desk lady was very enthusiastic. Seeing that I was with the elderly and children, she specially arranged a room on a floor for us and sent breakfast to the children, great!
Original TextTranslated by Google
Response from Property: Thank you very much for the guest's comments. We will attach great importance to and take the guests' needs and feedback seriously. The guest mentioned that the location of the hotel is very convenient. It is only an 8-minute walk to Haikou East Station, which is convenient for guests' travel and business activities. The guest also commented that the room is spacious and bright, and the small balcony is comfortable, which is highly recommended for people who like to travel and live.
For the guests' breakfast needs, we will provide breakfast service in the hotel, and will provide different types of breakfast options according to different guests' needs and preferences. For guests with elderly and children, we will specially arrange rooms on the floor, and give breakfast and other thoughtful services to meet the needs and expectations of guests.
We are very grateful for your comments and feedback, and look forward to future guests' stay and evaluation.
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