Hilton Haikou

Hilton Haikou Reviews

Hilton Haikou

No. 109-9 Binhai Avenue, Longhua District, Haikou, Hainan 570105, ChinaView hotel details
Hilton Haikou
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Guest Reviews of Hilton Haikou

9.2/10
Very Good
9037 reviews
Verified reviews
Location9.3
Amenities9.0
Service9.1
Cleanliness9.3
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All reviews(9037)
Positive reviews(8816)
Reviews with photos/video(2747)
Nice sea view(708)
Delicious breakfast(691)
Located downtown(445)
Friendly front desk staff(348)
Clean pool(196)
Great swimming pool(196)
Delicious buffet(89)
Negative reviews(221)
Guest User
Family Studio
Stayed in May 2026
Family
2 reviews
10/10
Outstanding
Posted on Jun 12, 2026
After comparing several hotels in Haikou, the Hilton Haikou stands out with the most satisfying service and facilities. The staff were warm and helpful, and the room amenities were brand new and fully equipped, making everything convenient to use. Parking and getting around were also very easy, and it was free. The room itself was clean and tidy, with a really relaxing atmosphere. It's definitely a great choice for accommodation when traveling.
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Youyizhixiaogoutiantianchongwojiao
King Guest Room Ocean View
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 9, 2026
Although the hotel is a bit old, a Ferrari is still a Ferrari, even when it's old. I was very satisfied with everything. Maybe because it's by the sea, the sheets were a bit damp. Overall, the breakfast was great, and the staff were very enthusiastic and helpful. Every time we arrived or left by car at the lobby entrance, there was always someone to open the door and help with our luggage. I'm staying here again after my trip to Sanya. 😁
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you for choosing to stay at the Hilton Haikou Hotel. Thank you for your positive feedback on our hotel service. We hope you will continue to support us and strive to provide you with an even better service experience. Your support is our motivation to improve. We hope to see you again soon. We wish you a pleasant journey and a happy life. #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Guest User
Twin Guest Room
Stayed in May 2026
Family
1 reviews
10/10
Outstanding
Posted on Jun 10, 2026
The guest relations service was attentive and thoughtful, noticing even the smallest guest needs. The room facilities were fully functional, with all appliances and bathroom equipment working properly and well-maintained. The room was clean and tidy, with a spacious feel. Breakfast was delicious, and the overall atmosphere was warm and comfortable.
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, Thank you for choosing to stay at the Hilton Haikou Hotel! Our mission is to provide every guest with consistently high-quality and diverse services to meet your requirements and expectations. We believe that with your support, we will continuously improve our service philosophy and quality, ensuring that every trip and stay is an unforgettable experience. We sincerely look forward to your next visit! #ThePlaceToLetTheSunsetIsOnYourFace #Arcade
Chenyongfu
King Guest Room
Stayed in May 2026
Business traveler
33 reviews
10/10
Outstanding
Posted on Jun 11, 2026
Checked in after a long journey and instantly felt my fatigue melt away. The service was thoughtful and attentive, and the room facilities were excellent; hot water and air conditioning were easy to use. The room was clean and tidy, the bed was large and soft, and the environment was quiet, which really helped alleviate my travel weariness.
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】【Business First Choice】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for taking the time to review your stay and share it with other guests. Your patient and detailed feedback is the greatest affirmation of our service and a constant source of motivation for us to do better. We highly value the experience of every guest who stays at our hotel, and providing you with a good service experience is our service tenet and top priority. We will continuously optimize our services and products to bring you a better experience and a more memorable stay. We sincerely look forward to your next visit and wish you a pleasant trip and successful work! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Mengdetiankong
Family Studio
Stayed in May 2026
Family
45 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The Hilton Haikou has a great atmosphere, and it's super convenient for families. The facilities are excellent, and parking is free. It's located right in the city center, making it easy to get around. The guest relations manager was so thoughtful; she even gave a gift to my child, which they absolutely loved!
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, Thank you for choosing to stay at the Hilton Haikou Hotel! Our mission is to provide every guest with consistently high-quality and diverse services to meet your requirements and expectations. We believe that with your support, we will continuously improve our service philosophy and quality, ensuring that every trip and stay is an unforgettable experience. We sincerely look forward to your next visit! #ThePlaceToLetTheSunsetIsOnYourFace #Arcade
Quanquandaiwang
King Guest Room Ocean View
Stayed in May 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The high-floor room offered great views and excellent amenities. The staff were attentive and always ready to help. The room was spotlessly clean, and the bathroom facilities worked perfectly. Overall, an outstanding experience. Full marks, I'll definitely be back! 😊 Next time, I'll try the buffet dinner.
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6/9
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for your support of our hotel. We firmly believe that good word-of-mouth comes from the most sincere recommendations of satisfied guests, and we are honored to provide you with high-quality and diversified services. We warmly welcome you to choose our hotel whether you are traveling for business or leisure! We sincerely look forward to your next visit and wish you a pleasant trip and successful work! #ThePlaceToLetTheSunsetIsOnYourFace #Arcade
Guest User
King Executive Room Ocean View -Lounge Access
Stayed in May 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jun 7, 2026
The hotel has a warm and harmonious atmosphere. The concierge was proactive in helping with luggage, which was especially thoughtful. The guest relations lady provided excellent service. The breakfast was delicious, the room facilities were well-maintained, and the views were expansive, making for a very relaxing stay.
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6/8
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you for choosing to stay at the Hilton Haikou Hotel and for your positive feedback. Your happy smiles are our motivation. All staff at the hotel are delighted to have spent a satisfying time with you. Our hotel is committed to providing every guest with a comfortable and satisfying stay through personalized service and a warm hospitality philosophy. We sincerely look forward to your continued support and wish you a pleasant journey! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Ahis Cai
King Studio
Stayed in May 2026
Business traveler
7 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The facilities are of high quality, well-built, and provide a great experience. The guest relations staff were very welcoming and answered all my questions thoroughly. The room was spotless, well-ventilated, and spacious. I highly recommend staying here.
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6/7
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】【Priority for Business Travel】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for your support of our hotel. We firmly believe that good word-of-mouth comes from the most sincere recommendations of satisfied guests, and we are honored to provide you with high-quality and diversified services. We warmly welcome you to choose our hotel whether you are traveling for business or leisure! We sincerely look forward to your next visit and wish you a pleasant trip and successful work! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Guest User
King Studio Ocean View
Stayed in May 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jun 5, 2026
I stayed here for a vacation and it was incredibly relaxing. The hotel's front office staff were wonderfully kind and attentive, and the room attendants ensured the facilities were plentiful and well-maintained. All the recreational equipment was in good working order. The hotel restaurant offered a delicious breakfast with a great variety, and the restaurant staff were excellent too. Parking was free. The interior was clean and elegant, the environment quiet, allowing me to cast aside all my worries. It was a very comfortable stay.
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6/7
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you for choosing to stay at the Hilton Haikou Hotel and for your positive feedback. Your happy smiles are our motivation. All staff at the hotel are delighted to have spent a satisfying time with you. Our hotel is committed to providing every guest with a comfortable and satisfying stay through personalized service and a warm hospitality philosophy. We sincerely look forward to your continued support and wish you a pleasant journey! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Luxunpiaoliujiya
King Guest Room
Stayed in May 2026
Business traveler
3 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The hotel offers a fantastic night view, and the service is excellent. Parking in the hotel basement is very convenient with staff on hand to guide you. The room's facilities are well-equipped and functional, and the lighting creates a soft and pleasant ambiance. I had a very satisfying stay; the overall atmosphere was great.
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】【Business First Choice】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for taking the time to review your stay and share it with other guests. Your patient and detailed feedback is the greatest affirmation of our service and a constant source of motivation for us to do better. We highly value the experience of every guest who stays at our hotel, and providing you with a good service experience is our service tenet and top priority. We will continuously optimize our services and products to bring you a better experience and a more memorable stay. We sincerely look forward to your next visit and wish you a pleasant trip and successful work! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Guest User
Twin Guest Room Ocean View
Stayed in May 2026
Family
3 reviews
10/10
Outstanding
Posted on Jun 5, 2026
The hotel is right in the city center, making it super convenient for getting around. The guest relations hostess was incredibly attentive and helpful, always ready to assist with anything we needed. The rooms also offer great views, and the facilities are very complete. Breakfast was delicious! Thumbs up, thumbs up, thumbs up! Plus, parking is free and very convenient.
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, Thank you for choosing to stay at the Hilton Haikou Hotel! Our mission is to provide every guest with consistently high-quality and diverse services to meet your requirements and expectations. We believe that with your support, we will continuously improve our service philosophy and quality, ensuring that every trip and stay is an unforgettable experience. We sincerely look forward to your next visit! #ThePlaceToLetTheSunsetIsOnYourFace #Arcade
Guest User
King Guest Room
Stayed in May 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jun 4, 2026
The guest room hallways were clean and quiet, and the housekeeping staff on the floor were very considerate, working quietly so as not to disturb guests. The in-room facilities were in perfect condition and comfortable, providing an excellent sleeping environment. I slept incredibly well. The concierge service was also very attentive, helping with luggage and guiding me to the elevator. The guest relations lady was absolutely wonderful, really top-notch!
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you for staying at the Hilton Haikou Hotel! We are delighted that you had a comfortable and satisfying stay and appreciate your recognition of our hotel services. The hotel team is committed to providing exceptional service with warm hospitality. Your recognition is our greatest motivation, and we hope to see you again soon. We wish you a pleasant journey and a happy life! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
No3uncle
King Studio
Stayed in May 2026
Business traveler
44 reviews
10/10
Outstanding
Posted on Jun 3, 2026
The check-in process was smooth from start to finish, and the guest relations staff were incredibly thoughtful and attentive. The room itself was very well-equipped with everything you could need, including a desk and chair, ample storage, and all the necessary appliances, making it very convenient to use. The natural light in the room was excellent, and the ventilation was good too. The bedding was clean and fluffy, ensuring a very restful night's sleep. Overall, it was a very satisfying stay.
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6/8
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】【Priority for Business Travel】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for your support of our hotel. We firmly believe that good word-of-mouth comes from the most sincere recommendations of satisfied guests, and we are honored to provide you with high-quality and diversified services. We warmly welcome you to choose our hotel whether you are traveling for business or leisure! We sincerely look forward to your next visit and wish you a pleasant trip and successful work! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Guest User
King Guest Room
Stayed in Apr 2026
Other
6 reviews
10/10
Outstanding
Posted on May 31, 2026
The hotel's guest relations staff were genuinely warm and attentive. The room was a good size, well-equipped, and everything was in perfect working order. The shower had excellent water pressure and a stable temperature. The room was spotless, with comfortable furnishings, and offered an unbeatable night view, creating a truly cozy atmosphere. My stay was incredibly pleasant.
Original textTranslated by Google
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you for choosing to stay at the Hilton Haikou Hotel and for your positive feedback. Your happy smiles are our motivation. All staff at the hotel are delighted to have spent a satisfying time with you. Our hotel is committed to providing every guest with a comfortable and satisfying stay through personalized service and a warm hospitality philosophy. We sincerely look forward to your continued support and wish you a pleasant journey! #ThePlaceWhereTheSunsetIsOnYourFace #Arcade
Guest User
King Studio
Stayed in Apr 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on May 31, 2026
I specifically chose this hotel, and it definitely didn't disappoint. The guest relations staff were very friendly and responsive to my needs. The room facilities were new and in perfect condition; the air conditioning and lighting worked smoothly, and the layout was well-designed and didn't feel cramped. The cleanliness was meticulous, even the corners were spotless. It made for a very comfortable stay, and I genuinely recommend it to everyone.
Original textTranslated by Google
6/9
Response from Property: 【Beautiful Views from the Clouds】【Convenient Transportation in the CBD】Dear Guest, thank you so much for choosing to stay at the Hilton Haikou Hotel! Thank you for taking the time to review your stay and share it with other guests. Your patient and detailed feedback is the greatest affirmation of our service and a constant source of motivation for us to do better. We highly value the experience of every guest who stays at our hotel, and providing you with a great service experience is our service principle and top priority. We will continuously optimize our services and products to bring you a better experience and a more memorable stay. We sincerely look forward to your next visit and wish you a pleasant trip and success in your work! #ThePlaceWhereTheSunsetIsReflectedOnYourFace #Arcade