Yiwan Hotel (Haikou Hainan University)

Yiwan Hotel (Haikou Hainan University) Reviews

Yiwan Hotel (Haikou Hainan University)

Jixin Square, People's Avenue, Haidian Island, Haikou, ChinaView Hotel Details
Yiwan Hotel (Haikou Hainan University)
Yiwan Hotel (Haikou Hainan University)Yiwan Hotel (Haikou Hainan University)Yiwan Hotel (Haikou Hainan University)
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Yiwan Hotel (Haikou Hainan University) Guest Reviews

4.2/5
422 review
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All Reviews(422)
Positive reviews(392)
Reviews with photos/video(70)
Classy environment(38)
Average sound insulation(26)
Near shopping area(18)
Easy to get around(14)
Convenient for shopping(13)
Friendly front desk staff(12)
Well designed(8)
Well decorated(5)
Negative reviews(30)
Ravikumar
Stayed in июня 2023 г.
Booked for others
49 review
5.0/5
Outstanding
Posted on 1 июля 2023 г.
It was so good hotel and staff is also very active and helpful
Guest User
Stayed in мар. 2023 г.
Solo travelers
43 review
5.0/5
Outstanding
Posted on 3 мар. 2023 г.
Great place great hotel
Guest User
Yixue Tatami
Stayed in мая 2024 г.
Solo travelers
63 review
1.0/5
Posted on 12 мая 2024 г.
This hotel is rubbish. You have to pay for parking yourself. The hotel is shabby, noisy, and has poor sound insulation. There is no hot water in the shower. Very bad...
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay at the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the room problem, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Stayed in янв. 2024 г.
Solo travelers
1 review
5.0/5
Outstanding
Posted on 21 янв. 2024 г.
Excellent service, convenient travel. Lots of snacks around. Very close to Nanmen Night Market. Clean and comfortable room.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review and affirmation of Yiwan Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a happy life!
Luomandikeshuimitao
Guestroom (Double bed)
Stayed in дек. 2023 г.
Solo travelers
29 review
5.0/5
Outstanding
Posted on 22 янв. 2024 г.
The surrounding environment is good. It is convenient to take a taxi. The surrounding environment is very quiet.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review and affirmation of Yiwan Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a happy life!
Guest User
Yitian Twin Room
Stayed in нояб. 2023 г.
Friends
3 review
5.0/5
Outstanding
Posted on 1 дек. 2023 г.
The environment is very good and it is very convenient to travel. It is also very close to Haida University. It is very convenient to go to the snack street at night. I highly recommend it~
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review and affirmation of Yiwan Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a happy life!
Guest User
Yishan Tatami
Stayed in нояб. 2023 г.
Friends
1 review
1.0/5
Posted on 24 нояб. 2023 г.
I checked into the hotel late at night. The toilet in the room I was given was very poor. The service staff had a very negative attitude. There was no compensation for the result. They only said politely that they were sorry and it was negligence. The stay experience was very bad. I would not choose this hotel again even if it was close to home.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Yiwan Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively make corrections. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. We also hope that Yiwan Hotel will be your first choice.
Guest User
Yiming Tatami Room
Stayed in апр. 2024 г.
Family
3 review
4.8/5
Amazing
Posted on 4 мая 2024 г.
The room is quite new, but a little small. The bathroom is easy to get wet after using it. The service is OK. When I arrived at the hotel, the room type I booked was not clean. The front desk upgraded it for free. I am very grateful. Overall, the price-performance ratio is good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review and affirmation of Yiwan Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a happy life!
Guest User
Featured Room (Double bed)
Stayed in мар. 2024 г.
Friends
4 review
3.5/5
Posted on 8 апр. 2024 г.
I didn't notice that it was a windowless room when I booked it. I thought it was just a one-night stay and I was going to Sanya the next day, so I didn't take it seriously. But the room smelled so bad. I turned on the ventilator all night and it still smelled so bad. It wasn't a stench, but a very strong smell of air freshener. I wanted to upgrade the room type, but the front desk said there were no rooms. I hope the hotel can pay attention to the dosage of the air cleaner.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay at the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the room problem, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Yitian Twin Room
Stayed in мар. 2024 г.
Friends
4 review
1.2/5
Posted on 18 мар. 2024 г.
It happened to be an exam day, so the room price was twice as expensive as usual, but the service was really bad, the staff had a bad attitude, and no basic professional quality. The room I checked in did not have a smart toilet remote control. I reminded the front desk that the specifications and model parameters of the smart toilet remote control were consistent and could be matched with any room. The staff said with a very disdainful expression that we were one-to-one and could not match. If you didn't stay, you would get a refund. It was useless to complain anywhere, because he had the final say. It was useless to find someone else. Haha, what a big tone, and he even drove guests away. I wonder where this confidence and self-confidence came from! Finally, the waiter came and said that it could indeed be matched, and it was matched and used normally. Later, I received a call from the hotel manager. From just a few words, I understood why this hotel had such a problem. It was determined by genes.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for staying at Yiwan Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the issues you mentioned and actively make corrections. Thank you for your help. We hope to provide you with a satisfactory stay experience when you stay next time. We also hope that Yiwan Hotel will be your first choice.
Lantianxia
Guestroom (Double bed)
Stayed in февр. 2024 г.
Family
2 review
5.0/5
Outstanding
Posted on 12 февр. 2024 г.
The room is clean and smart, with convenient transportation. There are buses to all the major tourist attractions and stations in Fengdu. I will stay there again. The bedding is very new, just like the pictures. The price is reasonable, and the air conditioning has both hot and cold and dehumidification, which is especially good 👌🏻
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your full review and affirmation of Yiwan Hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a happy life!
Guest User
Yixue Tatami
Stayed in авг. 2023 г.
Couples
4 review
4.0/5
Very Good
Posted on 8 авг. 2023 г.
Facilities: The facilities are really bad, the water leaks and can't be drained, and the hair dryer needs to be stopped after a while, which is really inconvenient to use Hygiene: The hygiene is OK Environment: The environment is OK, and it is also close to Hainan University, and it is quite close to Laobacha or the sports library Service: OK
Original TextTranslated by Google
Response from Property: There is always unexpected warmth on the road. Here, satisfaction is just an expectation, and touching and surprise are the direction we always pursue. Thank you for your comments, so we hope to accompany you on the road to the hotel.
Guest User
Loft
Stayed in февр. 2024 г.
Other
1 review
1.5/5
Posted on 5 февр. 2024 г.
The hygiene is average. I don't know where the water leaked all night. There is no parking space. You have to find it yourself. Fortunately, there is a parking lot nearby for 12 yuan a night.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you have. During your stay at the hotel, if there are any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve your problems. Regarding the room problem, the hotel engineering department has stepped up maintenance to ensure that such problems will not occur again next time you stay. We are deeply sorry for the inconvenience caused to you.
Guest User
Stayed in дек. 2023 г.
Friends
3 review
5.0/5
Outstanding
Posted on 7 дек. 2023 г.
Good lighting and clean
Original TextTranslated by Google
Response from Property: Thank you for your support and affirmation. Since you are satisfied with us, we hope you can come often and spread the word of mouth. I wish you a happy life and a good mood every day!~~~
Guest User
Loft
Stayed in июля 2023 г.
Family
5 review
5.0/5
Outstanding
Posted on 1 авг. 2023 г.
Classic environment, clean and hygienic, suitable for family outings, children like it, the location is also very convenient, very satisfied with the stay, will choose it next time when I come to Haikou, highly recommended
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing Yiwan Hotel. We are glad that you have a pleasant stay in the hotel. Thank you for your support and trust in the hotel.