Hotels Near AlOthaim Mall in Hail

The hotel was conveniently located close to the main things to se in the city. The hotel lobby was very nice and the staff friendly.  Our room was very comfortable and clean.  The bed was comfortable and made for a very nice nights sleep.  The room location was a little strange with the window overlooking the inside of the hotel across the lobby.  Not really an issue as I was not staying in the hotel for the view however if this is something that would bother you, i would ask for an outward facing window I would recommend this hotel should you be in Hail for a night or two.

My wife and I stayed as part of an organized tour group for only one night. When we arrived, we had a late lunch at the restaurant. The buffet was ok, with standard Arabic and some Western food. The restaurant was very clean and the service was good. When we checked into the room, we were given a “standard king size non-smoking room”. Just because there were no ash trays in the room most definitely does not make a “non-smoking” room. It got even worse when the mini-split a/c unit was turned on as it reaked of cigarette smoke and was very noisy. There was only one towel and one floor mat in the shower. I called, the front desk and no one answered, so I went to reception myself in person to request more towels. Housekeeping arrived about 10 minutes later. The carpet was sticky and smelled, but the bed was comfortable. After touring further, we returned for dinner. Again it good with good service. There was very little soundproofing as we could hear everything in the hallway anytime someone passed by enroute to the elevator. Not even the noisy a/c unit could drown the noise out. Needless to say, we didn’t sleep well. In the morning, we had an early breakfast which was good with good service. No wifi. In my opinion, this did not meet the Golden Tulip brand standards. I’m sorry to say that I will not stay here should I return to Hail. If the rooms were at the same standard as the lobby and dining area, it would be acceptable.

Arrived early. They kindly let us book in. The room was being cleaned. We were give the room next to the entrance, designed for disabled people. The facilities in the room were great and I was pleasantly surprised that it was quiet due to the location.

Apartment-style with a living room and bedroom. Beautiful early morning mountain view and extremely helpful staff. The apartment's central heating did not work so they gave us a portable oil heater for the bedroom.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities . easy check in . quite area not far from city and other services .

Very big and beautiful hotel, service is good Abdullah the hotel quality manager handle our reservations in very good way and make our stay very good Food is very good and much variety, minibar was free for our suite room Thanks for everyone at millennium