Lanting Snow Hotel (Xuexiang National Forest Park) Reviews
Lanting Snow Hotel (Xuexiang National Forest Park)
No.1, Building 49, Xuexiang Scenic Area, Changting Town, Hailin, Heilongjiang, ChinaView Hotel Details
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Lanting Snow Hotel (Xuexiang National Forest Park) Guest Reviews
4.7/5
Outstanding
409 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(409)
Positive reviews(402)
Reviews with photos/video(213)
Tasty food(63)
Classy environment(53)
Tasty restaurant(32)
Loved the view(23)
Well decorated(20)
Well designed(17)
Perfect for kids(15)
Tasty coffee(7)
Negative reviews(7)
Guest User
Creek View 180° Scenic Fireplace Tatami Twin Room
Stayed in Feb 2025
Family
3 review
4.5/5
Great
Posted on Feb 12, 2025
Nice view. Can play with snow just besides the room. All good except the breakfast, needs to be improved.
Response from Property: [Only about 100 meters away from the Master Monument and Bonfire Square] [Charter and carpooling services are available] Thank you for your recognition of Lanting Snow Hotel. We have been in the hotel industry for so long and have a deep insight into the needs of tourists. We try our best to meet the needs in travel routes, travel guides, chartered tours, catering and accommodation, and recreational projects.
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Elizabeth Yap
Standard Room
Stayed in Jan 2025
Travel with friends
18 review
5.0/5
Outstanding
Posted on Jan 21, 2025
I love this hotel as it looks new and modern after the refurbishment as well as the room is well equipment. The hotel owner and staff are very friendly and helpful for everything. The most important one is there is a cafe just inside the hotel itself which we can enjoy a cup of coffee whenever we want! Well, I will stay this hotel again when visiting China Snow Town next time.
Response from Property: [Only about 100 meters away from the Master Monument and Bonfire Square] [Charter and carpooling services are available] Thank you for your recognition of Lanting Snow Hotel. We have been in the hotel industry for so long and have a deep insight into the needs of tourists. We try our best to meet the needs in travel routes, travel guides, chartered tours, catering and accommodation, and recreational projects.
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Guest User
Guestroom (Ondol)
Stayed in Jan 2025
Travel with friends
5 review
4.2/5
Very Good
Posted on Feb 5, 2025
First time staying this type of room. Room design is quite modern. Recommended.
Response from Property: 【距離大師碑、篝火廣場僅100米左右】【提供包車、拼車服務】 多謝您對蘭亭雪酒店的認可,我們從事酒店行業這麼長時間,對遊客的需求有着深刻洞察。在旅行線路、遊玩攻略、旅遊包車、餐飲住宿、遊樂項目上我們都儘量滿足需求。
Shihui
Mingxue Family Room
Stayed in Nov 2024
Family
7 review
2.2/5
Posted on Dec 1, 2024
Claimed to be a non smoking room but ashtray provided everywhere in the hotel. The non enforcement of non smoking rules made the no smoking sign everywhere a joke. The corridors and lobby are non ventilated and the whole hotel stinks like smoking pot. It is such a waste for a hotel that is tastefully done up and very well maintained. Pity the room only smelt nice when we first entered. Those with asthmatic history or symptoms sld not come to snow village as everywhere in restaurant and hotels are ppl smoking. If u really need to come chose small cafe restaurant and eat during non peak hours. Pity this beautiful place.
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Guest User
Creek View 180° Scenic Fireplace Tatami Twin Room
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 18, 2025
Just one word. SUPERB!
Response from Property: 【距離大師碑、篝火廣場僅100米左右】【提供包車、拼車服務】 多謝您對蘭亭雪酒店的認可,我們從事酒店行業這麼長時間,對遊客的需求有着深刻洞察。在旅行線路、遊玩攻略、旅遊包車、餐飲住宿、遊樂項目上我們都儘量滿足需求。
Jeni
Deluxe Family Room - With View
Stayed in Jan 2025
Family
6 review
5.0/5
Outstanding
Posted on Jan 18, 2025
We had a pleasant stay in the hotel. The breakfast was good and the hotel location is very close to the town centre.
Response from Property: [Only about 100 meters away from the Master Monument and Bonfire Square] [Chartered and carpooling services are provided] Thank you for your recognition of Lantingxue Hotel. We have been in the hotel industry for such a long time and have a deep insight into the needs of tourists. We try our best to meet your needs in terms of travel itineraries, travel guides, chartered tours, catering and accommodation, and entertainment projects.
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Guest User
Deluxe Queen Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Jan 17, 2025
It is quite a new and modern hotel, with nice amenities, at a very good location inside the snow town. Staff was very friendly, no English spoken but phone translator solved our problems. Dinner at the restaurant was delicious! I recommend this stay.
Response from Property: 【距離大師碑、篝火廣場僅100米左右】【提供包車、拼車服務】 多謝您對蘭亭雪酒店的認可,我們從事酒店行業這麼長時間,對遊客的需求有着深刻洞察。在旅行線路、遊玩攻略、旅遊包車、餐飲住宿、遊樂項目上我們都儘量滿足需求。
吴林
Chenxuedachuangfang
Stayed in Dec 2024
Family
4 review
2.0/5
Posted on Jan 1, 2025
The room is ultra small and with very low ceiling.
No place to even open your luggage.
Water was not hot enough for a comfortable shower.
Breakfast is terrible.
Response from Property: Thank you for choosing our hotel and sincerely sharing your stay experience. We have clearly marked the room type you booked on Ctrip. The practical area in the unit is 23 square meters (special price room type). This may be because there are conversion units at home and abroad. You didn't understand the room type clearly when you booked the room. As for the other issues mentioned, we apologize for not meeting your expectations. We hope to win back your trust next time and provide you with better service on your future trips.
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Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Couples
4 review
4.0/5
Very Good
Posted on Nov 28, 2024
Price is on the high side , the bathroom is slightly better than those inn in the scenic area , room was small, service was decent helped to carried the luggage during check in and checkout , it quite hard to drag the luggage on the snow , breakfast was good.
Response from Property: We have marked the room area. The room type you booked is the special room with a slightly smaller area. [Only about 100 meters away from the Master Monument and Bonfire Square] [Chartered and carpooling services provided] Thank you for your recognition of Lantingxue Hotel. We have been in the hotel industry for such a long time and have a deep insight into the needs of tourists. We try our best to meet your needs in terms of travel itineraries, travel guides, chartered tours, catering and accommodation, and entertainment projects.
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Anonymous User
Deluxe Family Room - With View
Stayed in Jan 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 11, 2024
Exceptional service and very warmth and nice people. We’re using their transfer service and they assist us almost everything upon picking up, shared us about cultures and stories and also bring us around before arrived at the hotel. When arriving, they already someone welcome us at the station and help us to carry our luggage to the hotel and into room. It is a family run hotel, everyone with big smiles and happy vibe. Rooms we had are spacious with good view, bed and pillow was comfy, very clean washroom and it’s overall a very cozy room that make me feels really relaxing. Foods are good with reasonable price, we enjoy the food that they recommended very much.
I’m highly recommended this place if you’re visiting snow town. Will definitely stay there again if am going back in future.
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6/7
Response from Property: Thank you very much for your praise and support of our hotel.We will do it better.You are welcome to come again.
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Couples
4 review
4.7/5
Amazing
Posted on Jan 5, 2024
A very very new hotel, room with perfect view! Everyone at the hotel was super friendly, warm and loving! Definitely a go to hotel if you are wanting to visit Snow Town!!
Response from Property: Thank you for your kind review. Welcome to stay next time.
Guest User
Deluxe Family Room - With View
Stayed in Jan 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Excellent service and extremely clean.
Response from Property: [Only about 100 meters away from the Master Monument and Bonfire Square] [Chartered and carpooling services are provided] Thank you for your recognition of Lantingxue Hotel. We have been in the hotel industry for such a long time and have a deep insight into the needs of tourists. We try our best to meet your needs in terms of travel itineraries, travel guides, chartered tours, catering and accommodation, and entertainment projects.
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Schatz
Mingxue Family Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Very Good, strongly recommended 👍🏻👍
Response from Property: 【距離大師碑、篝火廣場僅100米左右】【提供包車、拼車服務】 多謝您對蘭亭雪酒店的認可,我們從事酒店行業這麼長時間,對遊客的需求有着深刻洞察。在旅行線路、遊玩攻略、旅遊包車、餐飲住宿、遊樂項目上我們都儘量滿足需求。
Phuong An
Mingxue Family Room
Stayed in Jan 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on Jan 19, 2024
When we arrived to Snow Town. The hotel let a uncle out to take us to the hotel. He was so friendly and helped us so much. The second day, we bought a tour and took private car to Yabuli high railway with a flexible fee.
Response from Property: Hello! Thank you for your good review! Every city always has reasons for people to miss it, every season has scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Lanting Snow Hotel will be the warmest and unique one in your memories. that!
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Guest User
Mingxue Family Room
Stayed in Dec 2023
Family
11 review
4.7/5
Amazing
Posted on Dec 26, 2023
Newly built, very clean, staff are really nice and helpful.
Response from Property: Hello! Thank you for your review! Every city always has a reason to miss you, every season has scenery that we can’t let go of, and every hotel has its sweet and warm memories. I hope Lanting Snow Hotel will be the warmest and unique one in your memories. that!