1 Chome-2-27 Yunokawacho, Hakodate City, Hokkaido, 042-0932, JapanView Hotel Details
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Wakamatsu Hot Spring Resort Guest Reviews
4.8/5
Amazing
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.9
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(21)
Friendly staff(26)
Awesome rooms(13)
Relaxing hot springs(13)
Nice sea view(9)
Well designed(6)
Negative reviews(1)
Guest User
New Building Japanese Style Room With Ocean View(10 Tatami Mat + 6 Tatami Mat)
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Wonderful sea view from rooms, hospitable service, great spring
Evening is perfect except the dinner is a little overpriced. Don’t think it’s up to a Michelin one star standard any more.
Guest User
Main Building Japanese Style Room With Ocean View
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Perfect experience. Extraordinary service. One of the best Japanese cuisine I’ve ever had with the dinner.
TravellingHen
New Building Japanese Style Room with Ocean View
Stayed in Nov 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Great ryokan experience if you are in Hakodate. Everyone is very welcoming and the food is delicious.
Anshera
New Building Japanese Style Room With Ocean View(10 Tatami Mat + 6 Tatami Mat)
Stayed in Jul 2024
Family
9 review
4.5/5
Great
Posted on Jul 29, 2024
Authentic Japanese style hotel that own a hot spring underneath the property. The hotel provides public bath, but private baths are also available for reservation. Breakfast comes in a a personal set and is delicious. The room facing the beach front view hearing sound of the ocean is serene and peaceful. Staff are all friendly and professional.
CHI LUN
Run Of House(Ocean View)
Stayed in Apr 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Apr 29, 2024
excellent services and staff
excellent local specific Japanese onsen hot spring
Wanting-ah
Run Of House(Ocean View)
Stayed in Feb 2025
Couples
3 review
5.0/5
Outstanding
Posted on Feb 21, 2025
The service is really good. You can enjoy supreme service from the moment you enter the door. Someone will carry your suitcase, change your shoes, introduce you to the room, etc. The view from the room is also great! Facing the sea, you can hear the sound of the waves even at night! The room is large, but the soundproofing is average. When you check in, you will be asked when you want to use the private bath and make an appointment for you. Each room has a free private bath for 45 minutes. There is only one indoor pool and one outdoor pool for the public hot springs. You can also enjoy it in the off-season when there are few people.
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6/9
Guest User
New Building Japanese Style Room with Ocean View
Stayed in Feb 2025
Travel with friends
16 review
5.0/5
Outstanding
Posted on Feb 16, 2025
I saw this hotel on Ctrip. The hotel is composed of an old wooden house and a new building. The interior is decorated in traditional Japanese style, clean and delicate. The names of the rooms are the names of trees and flowers, and the corresponding room doors have different wooden sliding doors. The sliding doors are beautiful. The hotel has public hot springs and many private hot spring rooms that can be booked. They are private and quiet. The first time is free, and there is a fee for rebooking. It is an excellent experience. The large glass windows in the room face the sea, and you can watch the ebb and flow, sunrise and sunset without leaving the house. The most unmissable thing is the hotel's breakfast and dinner, Hokkaido Japanese meals, which are unreal in exquisite tableware. From the moment I got off the taxi, the hotel service was impressive, especially thoughtful and polite. After we used the private hot spring and returned to the room, the clerk actually knocked on the door and sent back a small hairband we left in the private hot spring room. A quality hotel worth recommending!
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6/9
Guest User
New Building Japanese Style Room With Ocean View(10 Tatami Mat + 6 Tatami Mat)
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 10, 2025
Very satisfied. The most expensive hotel ever. It was the first time I received the traditional Japanese kneeling service. I was not used to it. The key point is that half of the staff are elderly, at least in their 50s. But their work quality is very high. I recommend their private snacks, which are delicious. The hot springs are also very good. You can make a free reservation for a private bath, or go to the public bath for free. When I went to the public bath, there was no one there, haha, I enjoyed the happiness of the private bath. I had breakfast and dinner at their house. The dazzling plates and dishes are very Japanese style. However, for my Chinese stomach, I am still not used to it. If you haven't tried it, you can try it.
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Guest User
New Building Japanese Style Room With Ocean View(10 Tatami Mat + 6 Tatami Mat)
Stayed in Jan 2025
Couples
32 review
5.0/5
Outstanding
Posted on Feb 8, 2025
The best meal I had in this Hokkaido trip to the hot spring hotel. The hotel service is good, with welcome tea and help with luggage. The hotel can make reservations for private hot springs. Nice hotel
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Guest User
New Building Japanese Style Room with Ocean View
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 5, 2025
The stay was very satisfactory. The sea view from the room was very beautiful. The service was first-rate. The breakfast and dinner were very exquisite. The private soup was also very good. I will stay here again next time.
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Guest User
New Building Japanese Style Room with Ocean View
Stayed in Sep 2024
Couples
47 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Wow, Wakamatsu Onsen Hotel is really a treasure place! 🏞️As soon as you step into it, it's like traveling to another world. The hot spring water is slippery, and you feel like you are being gently embraced when you soak in it~ 💖 The room is also super comfortable, and every detail makes people feel the warmth of home. Coupled with delicious Japanese food, it is a perfect place to take a break! I want to go again next time~ 😍
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6/14
Jiujiuwei
New Building Japanese Style Room With Ocean View(10 Tatami Mat + 6 Tatami Mat)
Stayed in Oct 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Oct 5, 2024
The service is very good! The Japanese fruit served at check-in is delicious.
The housekeeper Miku who received me was attentive and considerate. Thank her very much. I went there alone. It was windy and rainy on the first night. I was a little scared to stay in a 16-tatami room by myself. I didn't sleep well all night. The next morning, my ***** was swollen. I asked Miku for an ice pack to cool it down. She was a little worried when she heard that I was scared.
You need to make an appointment in advance for the private bath. If you make an appointment too late, the time you can choose may not be very good. Please note that the private bath can only be used for 45 minutes each time.
You must go to the public hot spring during the day. There is a small outdoor pool with a view of the sea.
The hotel is quite old, so some facilities are a bit old. The sound insulation is not very good, and you can hear the sound of the surrounding guests walking.
When the weather is clear, the view in the room is very good.
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Nannanchao💕
Main Building Japanese Style Room With Ocean View
Stayed in Jan 2025
Family
5 review
4.8/5
Amazing
Posted on Jan 25, 2025
You must book a room in the main building, an authentic century-old Japanese room, very comfortable. The service is not very enthusiastic, but very thoughtful, traditional Japanese service, when you go downstairs to eat at the scheduled time, the service staff are already waiting at the stairs to greet you. But I wanted to add a glass of juice to the set meal, but they didn't add it, which was a bit harsh!
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Guest User
New Building Japanese Style Room with Ocean View
Stayed in Dec 2024
Travel with friends
1 review
3.2/5
Posted on Jan 7, 2025
The food is not good, the room is average, the hot spring is not special, there are many places with better food, special features and private hot springs at this price, there is no need to stay here
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Guest User
New Building Japanese Style Room with Ocean View
Stayed in Dec 2024
Family
5 review
4.5/5
Great
Posted on Jan 19, 2025
Family-style hotel, the facilities are old, but well maintained and clean. The service is very considerate. The breakfast is rich. Each room can make a reservation for a private hot spring once a day for free. There are also public hot springs, which are rarely crowded and often reserved. There is the sea outside. You can hear the sound of the waves at night. Friends who have trouble sleeping can bring earplugs. There is a 7-11 and Ichimonji Ramen next to it, which is convenient.