Masutomi Ryokan

Masutomi Ryokan Reviews

Masutomi Ryokan

Yumoto 656, Hakone Town, Ashigarashimo District, Kanagawa Prefecture, 250-0311, JapanView Hotel Details
Masutomi Ryokan
Masutomi RyokanMasutomi RyokanMasutomi Ryokan
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Masutomi Ryokan Guest Reviews

4.6/5
Great
8 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(8)
Reviews with photos/video(3)
EstherN
Main Building Regular Floor Superior, Adjoining Japanese-Western Mixed, Garden View
Stayed in Jan 2024
Family
7 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Lovely place. Some staff can speak English, some can't, but all of them were very friendly and helpful. Location is just 5 minutes walk from the main station and bus stop on the main street. The food was outstanding and stunning in presentation. The hot spring has indoor and outdoor areas. The room was spacious but can be super cold during winter (and there's no hot water system in the bathroom due to old facilities). But overall, best experience, would love to come back :)
Guest User
Main Building Regular Floor Standard, Japanese-Western Mixed
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 29, 2024
There was wifi in the room, it was clean (the airconditioning was quite dusty though) and the location was quite close to the station. There is no private shower in our room, so all baths have to be taken in the communal onsen. There are two baths in the level one bath, and just one in the basement bath. Still, a very good experience and it was quite convenient for a two-night stay.
Guest User
Main Building Regular Floor Superior, Japanese-Western Mixed
Stayed in Jul 2024
Family
3 review
4.1/5
Very Good
Posted on Aug 1, 2024
Japanese-style B&B, the experience is good, very Japanese. The hot spring is very clean and clear, and there are few people, so it is not awkward to soak in it, very comfortable and free. The luggage sent from Yumoto Station was also delivered to the room! However, because it is a B&B, the hygiene conditions are definitely not comparable to those of four-star or five-star hotels. It is recommended to bring disposable quilt covers and sheets. But I personally feel that the cost performance is already very high.
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葉太太
Main Building Regular Floor Standard, Japanese-Western Mixed
Stayed in Jul 2024
Couples
2 review
4.7/5
Amazing
Posted on Jul 19, 2024
It would be better if drinking water was provided.
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Guest User
Main Building Regular Floor Regular, Japanese-Style, River View
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
We traveled with anime Japanese + elementary school English. The staff were very friendly and the language barrier was no problem. We were carefully explained and taken care of in various aspects. The hotel and its surroundings are very beautiful and clean, and it was a very good stay. And because there are not many rooms for sale, even the public hot springs that are not as large as those in China are very good and quiet. The meal is traditional Japanese cuisine (the quantity is quite large), the taste is light and delicious. It is a very good memory for the two of us. Hakone and this hotel are worth a visit.
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Celycely
Main Building High Floor Regular, Hollywood Japanese-Style, River View
Stayed in Jun 2024
Travel with friends
154 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The hotel has first-class service and is very close to the subway and bus station. It takes 6 minutes on foot to get there. There are 5 baths and a private bath on the top floor. Dinner reservations can be made.
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hwang33
Main Building Regular Floor Standard, Japanese-Western Mixed
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Facilities: The hot spring is nice, but a little small
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Guest User
Stayed in Apr 2023
Couples
5.0/5
Outstanding
Posted on Apr 6, 2023
There are many comments saying that hot water is good, but what do you think? That's what I thought, but it was really good. I personally don't like long baths, but even if you take a long bath many times, you won't get hit by the hot water and your body will be warmed from the core. I got a room with an indoor bath, and the whole room was clean, the bathtub was the right size and depth, and the washing area was spacious, so I didn't need a large bath. The room itself is not very large and there is no closet, but it is not a problem for a one-night stay. Amenities and towels were also well stocked. The food was also delicious. None of the flavors are too strong, and the vegetables have a natural sweetness that goes well with your chopsticks. I thoroughly enjoyed the soy milk hotpot right down to the last porridge. The proprietress and Mr. Nakai are also friendly and make you feel really relaxed. I found a place I would like to stay again.
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