Centurion Hakone Bettei Reviews

The staff are very nice and welcoming, and the hotel service is excellent

The hotel is located halfway up the mountain, far from downtown areas such as Gora and Yumoto, making it inconvenient to travel and too expensive to take a taxi. It is only suitable for friends who drive themselves. The room is spacious and comfortable, with a small hot spring pool on the balcony, but I still booked the hotel's private bath. The hotel's breakfast and dinner are very rich and I can't finish them at all! The taste is good!

The place was kept clean, so I was able to relax and feel at ease. As for the food, the sukiyaki meat was tender, and the other appetizers were also delicious. The hot spring water in the large bath made my skin smooth and smooth. I was satisfied overall, but the large bath felt smaller than I expected. It would have been nice if there had been an open-air bath in the large bath as well.

The private bath is OK, but the room exhaust is noisy, and it's hot if you turn it off. I booked three days before and was told that there would be 2 baths per day...On the last day, there was only one bath, is it a problem with the hotel? I'm quite satisfied with the food.

Perfect for family trips Facilities: good Sanitation: clean Environment: not bad Service: very good

I like the room layout, the service attitude is very good, the breakfast and dinner are also very good, the hot spring is very comfortable, looking forward to staying next time

The hotel facilities are very new, clean and tidy. The service staff greeted us at the door early and their attitude was very good. The dinner and breakfast arranged by the hotel were very rich and delicious. The hotel's hot spring is very good. It is worth staying again next time.

Very good, very comfortable, will go again❤️ When I arrived at the hotel, there were staff waiting to greet me and take my luggage. It was a very good experience. The hot spring was very comfortable, the food was delicious, and it was good overall.

The hotel is located on Mount Hakone, with no other facilities around. When the car arrived, the service staff greeted us very warmly, carried our luggage, and then received kneeling service to check in. The hotel is very new and warmly decorated. The room is large, the bed is also large, and the hot spring is milky white, which is very good. The breakfast and dinner included in the hotel are both Japanese cuisine, which is very good.

From the moment I arrived at the hotel, I didn't have to think or exert any physical effort. The service was smiling. The private hot spring was very comfortable, the bed was comfortable, and the room was large. The only thing I didn't like was the dinner. The beef was a bit greasy and I couldn't get used to it. The breakfast was still very rich, especially the Western breakfast. Overall, I was very satisfied, but the bus to Odawara was too difficult to wait. I suggest taking a taxi to Hakone Yumoto, or directly to Odawara (about 8k yen). We waited for 1 and a half hours on the day we left but didn't get on the bus.

The hotel is very new, the rooms and services are very good. The breakfast and dinner are very rich. The private bath is also very quiet and private. The biggest surprise was when we were going down the mountain to Yumoto on the way back, the hotel staff uncle said that because of the hot weather, he would send us directly to Yumoto (not just to the bus stop near the hotel). He introduced us to the cherry blossoms in spring and the red leaves in autumn throughout the whole process, which directly aroused the desire of the family members to come again. At the end, when he said goodbye to us, he was also very friendly and enthusiastic, which made me, an I person, a little socially dead hahaha.

It is an independent hot spring hotel. It is not a very large one. I estimate that it only has a dozen rooms in total. From the moment our driver arrived, we were taken care of very well, whether it was checking in or preparing dinner on time. At 20:00 in the evening, my husband and I had a sudden idea to see if we could see the stars in the clear night sky. , the two housekeepers on duty at the gate looked surprised. While they were worried that it would be too cold for me to go out (I didn’t wear a coat), they also brought us slippers from the store (by the way, you take off your shoes when you enter the door). Similar to bathhouse storage) the guest's shoes will be ready to send the guest off until departure. The private hot spring on the balcony of the room is so comfortable. It’s hard to describe this elegant experience. But in the words of my son and daughter, they will always remember the experience of having a hot spring outdoors with the whole family. There is still some snow outside that has not melted. It was so beautiful! The whole house is designed with tatami mats, but the two 1.8-meter large beds made it very comfortable for the two of us to take a nap. The children loved it very much!

Booked two nights and wanted to cancel one night, but no matter how we negotiated, it was not possible. There were no curtains in the room, and the room was lit at 4 o'clock. The front desk would call the room at 8 o'clock to urge you to go down for breakfast. You couldn't sleep in at all. The hotel is on the mountain, there is nothing around, and you must have a car. The Sukiyaki pot is also very ordinary, and the food is not accustomed to it. It is not worth 4,000 a night. You can take a hot spring bath on the balcony, but the hot spring has a smell and is milky white.

The hotel service is very good. Before the trip, they called to communicate the service details and repeatedly confirmed the number of people staying, age and special needs. It was very considerate!