To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities4.0
Service3.9
Cleanliness4.1
Filter by:
Sort by:
All reviews(38)
Positive reviews(6)
Reviews with photos/video(5)
Negative reviews(3)
JuliaF
Japanese Style Room 1
Stayed in Jan 2024
Couples
24 review
5.0/5
Outstanding
Posted on Feb 2, 2024
Super cute little homestay. Perfect for couples. We will come here again next year !
Guest User
Japanese Style Room 2
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 16, 2024
Very good Japanese-style inn experience! Box Burger is not difficult to find using the location navigation. It is not far from the station, but it looks a bit out of the way. The hotel's own hot spring is also very comfortable, the breakfast is delicious, and the sound insulation is better than expected. The only thing is that there are not many toilets, which may be a bit inconvenient to use.
And remember to try the burgers at Box Burger, they are super delicious!
Original TextTranslated by Google
Anonymous User
Japanese Style Room 2
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Very nice B&B! Very clean, the hot spring water is smooth. There are only three rooms, so it is always quiet. Suitable for enjoying it slowly without rushing! It is about a 10-minute walk from Hakone Yumoto, and it is very convenient to go out for dinner. Highly recommended!
Original TextTranslated by Google
6/9
Guest User
Japanese Style Room 1
Stayed in May 2024
Other
3 review
2.2/5
Posted on May 20, 2024
Self-service check-in. No one checked in when I arrived at midnight. I had to enter a password. There was no email and I couldn't make a phone call. Fortunately, a Japanese friend helped me contact him.
The room does not have a bathroom. There are 2 public toilets and one bathroom for 3 rooms. Don't choose if you can't accept it. The room door only has a rotating lock, which is quite simple.
There is a river next to it, and there is some white noise. It sounds like heavy rain in the middle of the night.
It is a bit far from Hakone Yumoto, and it is very difficult to find. It is very hidden.
All the food is in the room. I took it to the oven to heat it in the morning. The pumpkin soup is very fragrant. I don't know how it is made. . The bread is average, and the coffee is average.
Finally, the room is very Japanese and very beautiful, with green leaves and distant mountains, suitable for taking pictures.
Original TextTranslated by Google
6/7
Guest User
Japanese Style Room 1
Stayed in Sep 2024
Family
4 review
2.7/5
Posted on Sep 10, 2024
Japanese style accommodation in an old wooden house. There is a hamburger restaurant downstairs. The toilet and hot spring are not in the room. You have to make your own reservation for the hot spring, 45 minutes each time. The location is hard to find, and it is easy to go wrong even if you look at the map.
Original TextTranslated by Google
Xiaolaohuaishenghuo
Japanese Style Room 3
Stayed in Jan 2024
Couples
24 review
5.0/5
Outstanding
Posted on Feb 8, 2024
B&B, the location is a bit hard to find! I met an enthusiastic Japanese grandma who took me to find it. The room was very small and there was no private bathroom. You need to make a reservation to use the hot spring. It is a private hot spring. I was very satisfied with this. Check-in is self-service!
Original TextTranslated by Google
Hailey chx
Japanese Style Room 2
Stayed in Jul 2024
Couples
12 review
1.7/5
Posted on Jul 14, 2024
There are three groups of travelers staying in it every time. It is similar to a hotel. You have to make all the mattresses yourself. There is a window that cannot be closed. The location is very remote. Check-in took half an hour. It is a very traditional hotel. But if you want a good accommodation environment, I really don’t recommend this one. It is very inconvenient for travelers dragging luggage.
Original TextTranslated by Google
Kwok Kuen
Japanese Style Room 1
Stayed in Jan 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 18, 2024
Excellent value for money! The Japanese-style room design is beautiful, the tatami is so comfortable, the view outside the window is beautiful, the hot springs are free to soak in, and the environment is good, except for the poor sound insulation. 
Original TextTranslated by Google
Guest User
Japanese Style Room 3
Stayed in May 2023
Solo travelers
1 review
3.5/5
Posted on Jun 1, 2023
It was a self-check-in/self-check-out system without any permanent staff. Nothing could be done with the reservation number (11 digits) sent by Trip.com, and the hotel said that a registration link was sent by email in advance, and guests had to enter/register in advance to receive a QR code and a 6-digit reservation number that could be registered in the hotel system. They say they will accept it and check in. The hotel said they sent a link to ******* message, but I didn't receive a direct email and received nothing from Trip.com other than an 11-digit reservation number, so I had a hard time checking in.