Hakone Suimeisou Reviews

Very suitable for a two-day hot spring hotel, the service is very good

My favorite hotel during this trip to Japan! The room is quite new, right next to Hakone Station, and the commercial street is downstairs, which is very convenient. Although the room is not big, the view is very good, and the balcony has a view of the river. We booked a private hot spring room, and there was a small hot spring pool on the balcony. In the afternoon, I also made a reservation for Sichuan Chan, a private hot spring bath on the rooftop, which is very popular and costs 2,200 yen for 50 minutes. Our reservation only includes breakfast. When we check in in the afternoon, we will confirm with you the time for breakfast the next morning.

Arrive within 5 minutes from Hakone-Yumoto Station There is a lift at the overpass, which is convenient for loading and unloading luggage Comfortable environment, clean facilities and well-managed facilities, Friendly staff, highly recommended

The room is actually much bigger than the photos shown when booking, which is a pleasant surprise. It has a bedroom, living room, small hall, toilet, shower room, and bathroom, and it is very clean. The breakfast is exquisite and rich. I can't comment on the dinner because I didn't have it. It is also very close to Yumoto Station, just cross the road and walk 200 to 300 meters. The order includes dinner and breakfast, but unfortunately we were supposed to arrive in Yumoto in the morning, but due to a 10-hour flight delay, we arrived in Yumoto after 7 pm. In addition, we notified the merchant early in the morning that we could not make it for dinner and negotiated to cancel dinner. The hotel did not agree to it even though we knew we could not make it and confirmed it. However, Ctrip is very good. After actively negotiating with the hotel without success, Ctrip still arranged a refund for the dinner fee. Later, we had dinner at around 8 pm before Kisuke got off work, and everything went well.

The price-performance ratio is average, the hotel facilities are relatively old, the washing and warming area is small, the breakfast is average, and there are no big advantages except the location.

The hot spring is very comfortable and the service is considerate. It is a good experience of Japanese style. I am very satisfied.

Overall the hotel is very good. It is also very convenient to have a private bath in the room. The public baths are indoors and open-air. The open-air bath is next to the paid private bath, and the scenery is still very similar. Although the elderly person who served could not speak English, the service was very attentive. The traditional Japanese breakfast is also very rich. The location is excellent, very close to Yumoto Station, with convenient transportation, and there are many restaurants and convenience stores nearby!

It's only a few minutes' walk from the subway. It's very convenient. You can communicate in English except when checking in. You can't communicate in English at other times. What's especially important is that when you provide room set meals, the food is sufficient but the quality is average. There are no surprises...but it is still a Japanese style room. Great experience, friendly staff, clean place.

Frankly speaking, this is the first time I have encountered so many problems in a Japanese hotel. I wonder if it was bad luck. The toilet paper in the toilet was not flushed, there were long hairs on the tatami, and the breakfast in the morning was also delayed because of the staff's time. Arrangement issues, cold and hot food were divided several times, which made me think that this restaurant only had cold dishes in the morning, and I could just make hot tea. Although the other party greeted me repeatedly, there was no compensation for even a piece of fruit. Maybe it was You've won the prize.

It was a great place to experience the hot springs and they have a private hot spring which is also available in the room but last and not least the food was Excellent

The environment is very good, the location is convenient and very close to the tram station, and there are a lot of places to eat in the surrounding area. The only drawback is that the dinner is average. You must try the private soup.

The service is very good, will go again

The hotel is relatively new, and the bathing pool is relatively small. I left behind a necklace that I bought from the Glass Forest Museum for more than 7,000 yen. It was well packaged and I was very sure that it was left in the refrigerator. I went to the front desk to look for it the next day, but the staff said that I couldn’t find it. .

Traditional Japanese cultural experience! Very distinctive The room is very clean and the hot spring is nice The included meals are also rich in content and taste good