Hakone Ashinoko Hanaori

Really liked this hotel. The location is excellent, right by the Taosendai Ropeway station. Both dinner and breakfast are buffet-style. Dinner lasts an hour and a half, and drinks are all complimentary. The onsen (hot spring bath) was also great; I really enjoyed my time here. It's very quiet at night, though it is quite far from the bustling areas and requires taking a bus. There are also no convenience stores nearby.

I absolutely loved this hotel! Everything from booking, arranging the shuttle via email, to check-in and check-out, was incredibly smooth. The private onsen, which I reserved in advance via email, was also a wonderful experience. The location is fantastic, right next to Togendai – just a 5-minute walk away. It's super convenient for visiting Owakudani and taking the Hakone Sightseeing Cruise. If the hotel shuttle schedule doesn't work for you, you can easily catch a bus from Togendai to Odawara hub. What's more, the Togendai bus runs every 15 minutes, and it's the starting point, so you'll never have to worry about not getting a seat or a place for your luggage. The hotel's buffet breakfast and dinner, with free-flowing drinks, were also a highlight. Most importantly, my husband left his headphones at the hotel. When we realized, we were already in Kamakura, preparing to head to Yokohama. We immediately called the hotel, and their response was incredibly fast. They quickly located the headphones and sent them via courier to the nearest express pickup point at our Yokohama hotel. We received them successfully before returning home. A huge thank you! I highly recommend this hotel to everyone. There was not a single thing to complain about throughout our stay.

The room was spacious and very clean. Although it was a bit of a trek to get there, the surroundings were beautiful and it was convenient for visiting Owakudani. The buffet was delicious and extensive, and there was a public hot spring bath, as well as rooms with private baths. Overall, it's definitely worth staying here when you're in Hakone.

Located by Lake Ashi, the scenery is elegant. The hot spring was very satisfying, and the buffet dinner was excellent and quite unique. Overall, very pleased!