The front desk staff is the best part of this experience. They are extremely helpful and nice. The room, however, is not so nice at all. Everything is sticky, even the carpet. Our child's white socks were brown after only 15 minutes of being without shoes in the room. I paid $616 for a room that is dirty, sticky, odd smelling, and has terrible drywall patches all over the bottom of the walls. My wife is also getting bit by some type of bug all over her legs. Honestly, at the very least a partial refund would be the only thing to make this stay better.