Hotels Near American Eagle Store in Halton Hills

I’m not hard to please. I like clean rooms, nice amenities and good customer service. This HI lacks on all. We checked in for a five day stay by a harried dad comforting a toddler in his arms. We came home yesterday to the room not being supplied with coffee/towels toilet paper and thought it was a one off. Met the housekeeping staff at 420 pm In The hall and got said items. Today we came back to our room after a long day to find no housekeeping again. Down to the desk I go, told due to COVID, housekeeping only available by REQUEST! No fresh towels. No garbage emptied. No toilet paper. No coffee… I’m on the app… no mention of said rules on it, no mention by the dad at checkin and no mention on my email. Fine, I request for tomorrow, ask for towels and coffee. Was delivered without facecloths, have to ask housekeeping in the morning and we go to bed. 11:40pm room phone rings and front desk is asking if they gave me keys when they delivered towels. So now it’s 11:36 pm, I’m tired and cranky and making this review while all details are fresh. Will not book here again and sorry I’m here for another night.

Only stayed for one night but it was worth using my points! First time ever in George town and i was there for a meeting. Everything surpassed my expectations... The staff are really polite, the room was super clean, the grab and go breakfast was good. Cant say enough good things about this Best Western... And thats why its definitely my new favorite would recommend to anyone. 10/10

Even though it was under construction, the room I stayed in was absolutely beautiful. Definitely one of the best rooms I've booked and will be staying here again in the near future. Happy customer.

Excellent service, great staff, clean and comfortable atmosphere/room

My Wife and I stayed at this hotel last month and it was absolutely the WORST hotel we've ever stayed in. I'm still in shock that this is a Marriott brand in this time we are living in. I booked a Jacuzzi suite to hopefully get my hard working wife some much needed time away and weekend of pampering. When we arrived in the room it was an average clean room, We began doing our own sanitization which is normal to do in these times we're living in but, we very quickly realized that the cleaning we were doing was not enough. I went to the store and bought some more cleaning products to do my own cleaning. I was trying hard not to call the front desk to have someone come in and clean the room but the shocker was when we turned on the water and started to fill up the tub, we then started seeing these black things floating around in the tub which can be seen in the pics. I then called and asked what will be done, they offered some discounts and a room change but they had no more jacuzzi rooms. We decided to go with the change. We switched rooms and ran out to get something to eat. When we returned we did our walk around to check cleanliness. All the other pics besides the tub was from the new room we got. HAIR WAS EVERYWHERE!! found a hat under the table, hair on the sheets, hair on the towels, We were in total shock that we had issues with the first room, you'd think they would make sure the next room would be in great condition, but we decided to go and buy our own sheets and blankets and cover everything and then throw it out the next morning. They did give us the room at no cost after all the problems we had but I felt compelled to let anyone thinking to book this hotel to BEWARE! We will NOT be coming back to this hotel ever!!! My wife's friend stopped by as well for a few hours and when she returned to her vehicle and started her car, it was very loud. Come to find out when she began driving she could get her car over 20km/hr she brought it to the dealer the next day and found out someone tried to steel her catalytic converter while she was parked at the hotel. We were so embarrassed that that happen to her while she was visiting. My weekend of pampering my wife was an absolute disaster. My message to management is it's still COVID and extra effort should be made to clean and sanitize rooms and there should be no exceptions. IT WAS DISGUSTING!!!!

Please was nice , it’s remote and no front desk .. u get sent a code to access the room. For the price the place is good.

Stayed here while moving our daughter into residence at U of G and booked here as they had a discounted rate for being U of G parent and hot breakfast included with your stay. This hotel is in the industrial part of town and there are no restaurants within walking distance (per front desk at check in). It is a 10-15 minute drive to the university depending on traffic. The room itself was clean but there were some maintenance issues. An outlet by the couch only had one functioning plug. The shower leaks all over the bathroom floor behind the toilet due to poor design and having a fabric shower curtain that won’t stick to the wall to form a seal. The bathroom door is very difficult to open and shut and has either shifted or has swollen due to moisture. The tub fills with water while showering so the drain obviously needs to be cleaned quite badly. Kitchen is small in size but functional for one person at a time. Fridge and microwave were clean. Beds and pillows were comfortable and were double size (as advertised). The couch was NOT a pull out even though it said that it would be on our booking. Breakfast was served in takeaway containers due to covid and while it was not great, it was edible. Kids booked to use the pool but it was so cold they didn’t enjoy it. It doesn’t appear to be heated. Not sure if this is due to covid and lack of use or what but it also needed to be cleaned. My daughter used the gym the one morning and said there were cobwebs on some of the equipment and there was only one 35 pound dumbbell. There was one treadmill, an elliptical and one bike. Front desk staff were very friendly and helpful. There was no housekeeping due to covid but they would supply extra garbage bags, you put your bagged garbage in the hall and they were pretty quick to remove it. Overall I would consider staying here again for a long term stay simply for the convenience of the kitchen. If I was coming for the weekend only though I would stay closer to the university for convenience.