Guest User
June 20, 2024
We booked an overnight stay for the day after our wedding (our minimoon). We booked The Willow Room which was £595.00 pp incl. breakfast. The room was very well appointed with beautiful views over Rutland Water. Whilst we were very happy with the room, I had to ask for body lotion as there was only one tiny bottle in the room. We also didn’t know where the slippers were (hidden in a drawer) and that was another trip to reception. Neither of these things are ‘major’ but at this price point I would have expected perfection. The evening meal was over seasoned (particularly my husband’s) the wine waiter was rude and was completely unhelpful, e.g. when asking for advice, his manner was somewhat dismissive and he stated, you need to be quick as I have other people to serve….., not the service that I have come to expect from Michelin star establishments. The breakfast (which we had as room service) was average at best, again, over seasoned.. This was not our first visit and would we return? Probably not, alas Hambleton is living on its previous reputation and didn’t make us feel special at all, despite our final bill being almost £1000.00 for a one night’s stay.