This is a stunning property with a first rate staff. I can't say enough positive things about this property and the people that work here. Thorsten in concierge services as well as his partner with glasses whom I did not catch the name of are full of information about the area including restaurants, transportation and the like. They are friendly and approachable and have a wealth of knowledge. The property itself is meticulously maintained with attention to every detail. Our room was beautiful with outstanding housekeeping services daily and wonderful, comfortable beds and high quality towels and linens. We took advantage of the daily breakfast which was beautifully presented with attentive staff. We had dessert and drinks nightly in the lounge which is just stunning. We also had lunch upon our arrival at the property and although we ordered a club sandwich without sauce it came to our table with the sauce on it. The server promptly whisked it away saying " this is not the guest experience we strive to achieve." Wow! A not to be missed property with beautiful lake views, and immaculate facilities and terrific staff.