Novotel Hamburg City Alster
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hamburg

Novotel Hamburg City Alster

Health Protected
Lübecker Str. 3, Hamburg, 22087, Germany
Show on Map
With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This upscale hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.Show More
We Price Match
hotel overview picture
4.1/5Very Good·Cleanliness: 4.1
All 74 Reviews
Amenities
SaunaFitness RoomPublic ParkingBarRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Berliner Tor
(800m)
Metro: Uhlandstraße
(840m)
Airport: Hamburg Airport
(10.9 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room with Sofa
12

Standard Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Superior Double Room with Sofa
13

Superior Double Room with Sofa

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Standard Double Room
12

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability
Standard Twin Room
12

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Private Toilet
Room Details
Check Availability

Guest Reviews(74)

4.1/5
Very Good
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.1
  • Service4.1
Guest User
October 17, 2023
Very good. The service at the front desk of the hotel was very good. We accidentally lost an umbrella and wanted to pay it to the hotel. The hotel said forget it. We asked for a band-aid. The room is a bit small but has all the facilities. The room is quiet and the location is great, downstairs. The subway station can seamlessly connect to the airport, which is very satisfying!
Original TextTranslation provided by Google
Niuyueyouke
October 17, 2023
The room size is okay, and a taxi to the city center costs about 15 euros. The house price is too expensive, it's close to the main train station, and the surrounding environment is average. Hotel facilities are average, no slippers. The old-fashioned elevator looks like a freight elevator, and you need to swipe your card to take the elevator.
Original TextTranslation provided by Google
Guest User
July 11, 2023
Very satisfied, very clean, good location, 2 stops away from the main train station, walking distance from Lake Alster
Original TextTranslation provided by Google
Kim
February 9, 2024
Not a good business hotel as the WiFi is lousy and the rooms without desk as workspace. But the staff was friendly and helpful.
Christoffer
February 4, 2024
Gode forhold og buffet
Translate
Guest User
April 22, 2024
The hotel room was dirty, we stayed with my two little daughters and my wife. Drink marks on the walls, the gaps between the windows are so dusty that they look like mud, the room smells of dust. Photos are deceiving. Since the cleaning lady did not come to the room, we had to pay an extra 100 euros for the cleaning the next day. They opened the room again by paying in person at the reception, on the grounds that the door card did not work without payment. I can forward the letter regarding the payment and the hotel request letter. My 2-year-old daughter and I were kept waiting at the room door for 30 minutes. Definitely go out with your family, especially your children.
Original TextTranslation provided by Google
Guest User
April 22, 2024
The hotel room was so dirty, we stayed with my two little daughters and my wife. Beer marks on the walls, windows are so dusty, the room smells of dust. Photos are deceiving. The cleaning lady did not come to the room the next day. We had to pay an extra 100 euros for the cleaning. The reason why the cap card does not work without payment They reopened the room by making a cash payment to the reception. I can send you the payment letter and the hotel request letter. My 2-year-old daughter and I were kept waiting at the room door for 30 minutes. Definitely do not go with your family, especially your children.
Verified traveler
January 21, 2024
Nice room with reasonably good space. The breakfast was nice with a large selection. Friendly and welcoming staff. The location of the hotel was good with walking distance to many things. All in all, we think we got a lot for our money.
Original TextTranslation provided by Google
Gordon
January 1, 2024
Ideally situated to visit Hamburg with a metro station right outside.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeAmerican
StyleBuffet
AgeFee
Children 17 years old and under
€5.00 (approx. CAD 7.40) per person
Adult
€27.00 (approx. CAD 39.96) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2004
  • Renovated: 2019
  • Number of Rooms: 210
With a stay at Novotel Hamburg City Alster, you'll be centrally located in Hamburg, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This upscale hotel is 2.3 mi (3.7 km) from Elbe Philharmonic Hall and 3.2 mi (5.2 km) from Reeperbahn.

Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a sauna, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.

Stay in one of 210 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How do I book a hotel on Trip.com?

To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

How to get hotel deals on Trip.com?

There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.

Where can I find hotel deals on Trip.com?

Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.

How to get lower prices for hotels?

Sometimes booking hotels in midweek is cheaper, but it also depends on the season.

How many hotels are listed on Trip.com?

There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

Can I cancel or change my hotel bookings on Trip.com?

It depends on the hotel policy and date of cancellation. Kindly check the policy section of related hotel pages. To cancel or change your bookings, log in to your Trip.com account, go to "My Bookings", and follow the instructions.

How do I contact Trip.com's customer support?

You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact by phone or service chat, depending on your location.

About This Property

Nearest AirportHamburg Airport
Distance to Airport16.77KM
Nearest Train StationHamburg Hauptbahnof Station
Distance to Train Station1.62KM
Nearest Metro StationBerliner Tor
Distance to Metro Station0.8KM
Average Price FromCAD261
Hotel Star Rating4