To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.2
Cleanliness4.2
Filter by:
Sort by:
All reviews(78)
Positive reviews(17)
Reviews with photos/video(5)
Great service(9)
Clean and tidy(7)
Awesome stay(6)
Awesome rooms(6)
Delicious breakfast(6)
Guest User
Superior Double Room
Stayed in Nov 2023
Business travelers
9 review
4.2/5
Very Good
Posted on Nov 14, 2023
The hotel is easy to locate and not far away from the airport. Spacious room, clean and tidy. Range of breakfast is fair and the staff is friendly.
Roaming
Superior Double Room
Stayed in Aug 2023
Business travelers
31 review
3.7/5
Posted on Sep 1, 2023
No fitness facilities unfortunately. Breakfast very good, definitely stands out as a highlight of the hotel and good service throughout. Nice, spacious room. Good view of the main road below across other high rise apartments. Close to restaurants and bustling High streets of Hamburg, half an hour away for some iconic places.
Guest User
Superior XL Double
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 22, 2023
Everyone was very helpful. The breakfast was quite nice. The room was clean, the lobby really pleasant.
Anonymous User
Jr Suite Double
Stayed in Nov 2022
Couples
5 review
4.0/5
Very Good
Posted on Nov 21, 2022
Over all experience was good. Room for improvement in service at the reception.
Guest User
Superior Double Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 7, 2024
The hotel room is large, but the sound insulation is not very good. There are many children's toys in the lobby, which is very child-friendly. The service is also very enthusiastic.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for your stay in our lovely hotel.We are really happy to read that you enjoyed your time with us and esp. mention the friendliness of the whole team. We are looking forward to welcome you again.Kind regards, Fenja Lübke / Cluster General Manager
Guest User
Family Room Double
Stayed in Apr 2024
Family
1 review
4.7/5
Amazing
Posted on Apr 10, 2024
I took my kids to Hamburg for business. The hotel is in a good location. The front desk is very friendly. There are gummy bears to eat. There is a subway nearby and baby cots are prepared. There are also many choices for breakfast. Drinks for the kids were also given. The kids were very happy.
The only downside is that the bathroom was not cleaned very well and there were hair residues on the sink.
Original TextTranslated by Google
Response from Property: Dear Sir or madam, thank you very much giving us feedback regarding your stay at NH Hamburg Mitte.It is really nice to read, that you enjoyed your time with us and esp. notice the friendliness our team members. We will take care of your feedback regarding the bathroom.We are looking forward welcoming you again in our property.Kind regards, Fenja LübkeCluster General Manager
Guest User
Superior Double Room
Stayed in Jul 2023
Family
36 review
5.0/5
Outstanding
Posted on Aug 4, 2023
The hotel is clean and tidy, very convenient to the subway u2u3, the front desk is also very friendly, very satisfied👍
Original TextTranslated by Google
Nadi
Family Room Double
Stayed in Dec 2023
Family
1 review
4.5/5
Great
Posted on Jan 10, 2024
Great room, clean and modern. Underground parking available.
5 minutes to Schlump subway station. Great breakfast, good service
Original TextTranslated by Google
Response from Property: Dear Nadi,
Thank you very much for your feedback on your stay at the NH Hamburg Mitte.
We are delighted to read that you had a great time with us and that we were able to convince you of our service.
We are already looking forward to welcoming you back.
Kind regards,
Fenja Lübke
Cluster General Manager
Anonymous User
Family Room Double
Stayed in Apr 2023
Business travelers
67 review
4.5/5
Great
Posted on Jun 23, 2023
I chose this hotel for a business trip. I stayed here for one day on an overseas business trip. It is undoubtedly the best choice when the budget is limited. Booking in advance is very favorable! It's very expensive if it's nearby, the waiters are very enthusiastic, and the breakfast can be full; the king of cost performance, recommended!
Original TextTranslated by Google
Qixi715
Superior XL Double
Stayed in Aug 2023
Travel with friends
32 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Stayed for three nights in a row, very clean and tidy. The front desk staff is also very friendly and easy to communicate with
Original TextTranslated by Google
Huangsufang
Superior XL Double
Stayed in Aug 2023
Family
6 review
3.0/5
Posted on Aug 8, 2023
The bed was too hard and my back hurt. After the hygiene was done, there was still long hair on the pillow. But the traffic is really convenient. Overall, it's not bad, but I probably won't live again