I spent one night at the a&o Hostel Hamburg Hauptbahnhof and was unfortunately disappointed with my stay. When I arrived, it turned out that the room I was expecting to have six beds was already occupied by someone else. The room was heavily permeated with smoke and alcohol, which significantly affected my night's sleep. The guests in the room behaved loudly, played music all night and left the lights on in the morning, creating a restless atmosphere. Despite my complaint to the staff, the problem was not adequately resolved. It would be desirable if the staff paid more attention to which guests share common rooms to avoid such inconveniences. Overall, my experience was disappointing and I will not choose the a&o Hostel Hamburg Hauptbahnhof again. I hope my feedback can help make improvements.
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