25Hours Hotel Hamburg Altes Hafenamt
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Rooms and Guests
1 room, 2 adults, 0 children
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25Hours Hotel Hamburg Altes Hafenamt

Health Protected
#19 of 4-star Select Hotels in Hamburg
Osakaallee 12, Hamburg, 20457, Germany
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With a stay at 25hours Hotel Altes Hafenamt, you'll be centrally located in Hamburg, steps from International Maritime Museum and within a 10-minute walk of German Customs Museum. This hotel is 0.5 mi (0.8 km) from Hamburg Cruise Center and 0.5 mi (0.8 km) from Traditional Ship Harbour.Show More
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hotel overview picture
4.5/5Great·Cleanliness: 4.5
All 64 Reviews
Amenities
SaunaPublic ParkingBarRestaurantMeeting RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: überseequartier
(120m)
Metro: Steinstraße
(1.3 km)
Airport: Hamburg Airport
(13.1 km)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Extra Large
6

Extra Large

1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Tea Bag
Private Toilet
Room Details
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Large
7

Large

1 King bed or 2 Single bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Tea Bag
Private Toilet
Room Details
Check Availability
Medium
14

Medium

2 King bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Tea Bag
Private Toilet
Room Details
Check Availability

Guest Reviews(64)

4.5/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.5
  • Service4.5
Guest User
April 8, 2024
Ein fantastisches Hotel. Sehr gut und chic eingerichtete Zimmer, mit Liebe zum Detail. Sehr freundliches Personal. Super tolles Frühstück, für jeden Geschmack etwas dabei. Absolut top Lage. Sehr bequeme Betten. Geräumiges Bad. Abends Getränke aus der Bar in Hause auf der Terrasse des Zimmers genossen.
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Guest User
March 19, 2024
Mein Aufenthalt im 25hours Hotel Altes Hafenamt war absolut fantastisch! Von dem Moment an, als ich die Lobby betrat, fühlte ich mich willkommen und gut aufgehoben. Der Rezeptionist, Chris war äußerst zuvorkommend und hilfsbereit. Chris nahm sich die Zeit, um meine Fragen zu beantworten und gab mir wertvolle Tipps, um die Stadt zu erkunden. Das Restaurant NENI im Hotel war ein wahrer Genuss. Das Essen war köstlich und die Atmosphäre einladend. Die Vielfalt der Gerichte war beeindruckend und ich genoss es, verschiedene kulinarische Köstlichkeiten zu probieren. Der Service im Restaurant war ebenfalls hervorragend, und das freundliche Personal sorgte dafür, dass ich mich wie zu Hause fühlte. Besonders hervorheben möchte ich auch den Frühstückskellner Alex. Seine Professionalität und Freundlichkeit haben meinen Morgen perfekt gemacht. Er sorgte dafür, dass mein Frühstückserlebnis reibungslos verlief und stand jederzeit zur Verfügung, um meine Wünsche zu erfüllen. Die Zimmer im 25hours Hotel Altes Hafenamt waren einfach nur wunderschön. Sie waren geräumig, stilvoll eingerichtet und boten einen schönen Ausblick auf den Marktplatz. Die Betten waren unglaublich bequem, und ich habe jede Nacht wunderbar geschlafen. Insgesamt kann ich das 25hours Hotel Altes Hafenamt nur wärmstens empfehlen. Der ausgezeichnete Service, das köstliche Essen im NENI und die komfortablen Zimmer machten meinen Aufenthalt zu einem unvergesslichen Erlebnis. Ich freue mich bereits darauf, bei meinem nächsten Besuch in der Stadt wieder hier zu übernachten! Des weiteren: Die Boilerman Bar im Alten Hafenamt hat mich wirklich beeindruckt! Von der atmosphärischen Einrichtung bis hin zum exzellenten Service war mein Besuch hier einfach fantastisch. Die Bar strahlt eine gemütliche und dennoch moderne Atmosphäre aus, perfekt für einen entspannten Abend mit Freunden oder für ein romantisches Date. Das Ambiente ist einladend und die Einrichtung stilvoll gestaltet. Was mich jedoch wirklich überzeugt hat, war die Qualität der Getränke und der Service. Die Auswahl an Cocktails und Spirituosen war beeindruckend, und die Bartender waren wahre Meister ihres Handwerks. Sie waren nicht nur äußerst kenntnisreich und kreativ, sondern auch freundlich und aufmerksam. Sie nahmen sich die Zeit, um meine Vorlieben zu verstehen und empfahlen mir dann die perfekten Drinks, die meine Erwartungen bei weitem übertrafen. Die Boilerman Bar bietet nicht nur großartige Getränke, sondern auch eine freundliche und einladende Atmosphäre, die mich dazu veranlasst, immer wieder zurückzukehren. Ob allein oder in Gesellschaft, dieser Ort hat definitiv einen besonderen Platz in meinem Herzen. Ich kann die Boilerman Bar jedem empfehlen, der auf der Suche nach einem unvergesslichen Barerlebnis ist!
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Frauke
December 9, 2023
Uns hat es prima gefallen im 25h Hotel. Eine schöne Einrichtung, mal was anderes. Die Lage war super, um zu Fuss zur Elbphilharmonie zu gehen.
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Sarah
November 27, 2023
Ich komme gerne wieder.
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Jon
November 15, 2023
I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Gerrit
November 7, 2023
Ein tolles Hotel!
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Rick
September 22, 2023
We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Verified traveler
September 15, 2023
I had some bad experiences during my stay at this hotel: The Wi-Fi signal was very poor in my room. I notified the desk and they promised to check but nothing has changed afterwards. The safe in the room was not working. The desk said they knew the problem but didn't offer any alternative solution to me. I had to carry all my valuable things with me all the time. There was a cooking oil smell in my room on the 2nd floor because of the restaurant on the basement floor. The breakfast was okay.
Guest User
November 22, 2023
Magnifique bâtiment et excellent emplacement pour visiter la ville. Le check-in s'est fait par une personne très sympathique mais qui nous a donné aucune explication (e.a. accès au parking ?) et qui a refusé de prévenir le restaurant du léger retard que nous avions. La chambre medium (25 m2) était fort sombre, rien pour poser notre valise, très petit salle de bain mais douche italienne parfaite. Le petit-déjeuner était excellent mais très long car seulement 1 personne pour servir, attente de 50 min. pour un oeuf... Le check-out nous a pris plus d'une 1/2 heure car souci avec la validation du ticket de parking (3 aller-retour vers la réception).
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children cannot stay at this hotel.

Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
€26.11 (approx. CAD 38.17) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Sheets, towels, and clothing are washed at 60°C/140°F or hotter
  • Rooms are disinfected between stays
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Property Description

  • Opened: 2017
  • Renovated: 2017
  • Number of Rooms: 49
With a stay at 25hours Hotel Altes Hafenamt, you'll be centrally located in Hamburg, steps from International Maritime Museum and within a 10-minute walk of German Customs Museum. This hotel is 0.5 mi (0.8 km) from Hamburg Cruise Center and 0.5 mi (0.8 km) from Traditional Ship Harbour.

Be sure to enjoy recreational amenities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a satisfying meal at NENI serving guests of 25hours Hotel Altes Hafenamt. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportHamburg Airport
Distance to Airport19.15KM
Nearest Train StationHamburg Hauptbahnof Station
Distance to Train Station1.7KM
Nearest Metro Stationüberseequartier
Distance to Metro Station0.12KM
Average Price FromCAD397
Hotel Star Rating4