Intercity Hotel Hotels in Hamburg

Because I stayed for a week for the exhibition, I left for one day, so it was very convenient to store my luggage at the front desk. The hotel is also close to the subway station and there are many restaurants around. I will choose this place next time

The hotel is conveniently located near Hamburg's main train station. The rooms were clean, and unlike a previous stay, the staff were also friendly. If you want room cleaning (and fresh towels), you need to request it at the reception. There are power outlets near the bed.

You can’t beat the location for public transport convenience: Barmbek subway and S-Bahn as well as bus hub is directly beside the Intercity Hotel and its just four stops from Hamburg Airport. I liked the breakfast buffet very much, as it’s a typical German style breakfast: müsli and cereal choices as well as fresh vegetables and fruit and different kinds of grain bread, eggs, pancakes… Be aware that the rooms are very clean upon arrival however; you will need to order cleaning DURING your stay a day in advance. It’s free, of course, but as part of their environmentally conscious program they provide cleaning on demand during stays only. For me, that is a BIG PLUS as I try to travel green.

Upon arrival we had two down duvets and pillows while we are very allergic. When we asked for synthetic blankets we were told that if we came back in the evening, we could pick up the blankets ourselves at the reception. Upon returning after dinner it turned out that they only had 3 synthetic blankets, of which they had already given 2 to someone else. So we had to share one single blanket with two people. Because they did not have keys to the housekeeping cupboard, where there were more blankets. Very bad. They indicated that they would have a t****e blanket in the morning and that we would get compensation for the first night, for example a free breakfast that we had not yet booked. That would be nice. But the next morning they said that we could no longer get breakfast, because they had not counted on it in terms of numbers. While the booking stated that we could still buy breakfast on site. Even breakfast the next day was no longer possible. So we got a voucher to spend at the bar for €5,=. Not comparable to a breakfast for 2 people of course. All in all a very bad experience.