Royal Kenz Hotel Thalasso & Spa
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hammam Sousse
Royal Kenz Hotel Thalasso & Spa
WH6H+6JX, Hammam, Hammam Sousse, Sousse 4011, Tunisia
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When you stay at TUI SUNEO Royal Kenz in Port El Kantaoui, you'll be next to a golf course, within a 5-minute drive of El Kantaoui Golf Course and Acqua Palace Water Park. This upscale hotel is 7.1 mi (11.4 km) from Sousse Beach and 1.9 mi (3 km) from Hannibal Park.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 46 Reviews
Amenities
Golf CourseSunbathing AreaOutdoor Swimming PoolExclusive Beach AreaBeach VolleyballSaunaSpaMassage RoomFitness RoomBar
All Amenities
Surroundings
Airport: Monastir Habib Bourguiba Airport
(31.3 km)
Airport: Enfidha-Hammamet International Airport
(35.3 km)
Landmarks: Shopping Center Ali Baba
(210m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Double Room with Garden View
1 Double bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
4
Double Room with Pool View
1 Double bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
3
Standard Triple Room
1 Double bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
3
Standard Quadruple Room with Garden View
1 Double bed
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
3
Standard Triple Room with Pool View
2 Single bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Minibar
Check Availability
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Guest Reviews(46)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
AI SummaryAn AI-summarised snapshot of real guest reviews
Guests enjoy spacious, modern rooms with comfortable beds and sea views, exceptional service, a diverse breakfast buffet, and a prime location near the beach with a private area, all at great value.
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Helpful
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Guest User
May 2, 2024
The hotel is in need of an update as it is very tired. We had a ground floor room and the smell in our corridor was overwhelming. The carpet was damp and dirty with cockroaches walking across it. Despite this our room was clean, but again very tired. The towels were thin and poor quality. The food was fine, typical buffet style. The staff worked hard to look after guests. The entertainment didn't appeal so I'm not able to give a fair comment. The cocktails were limited, so I stuck to red wine. The indoor pool was clean and fine. The spa was lovely and reasonably priced.
Guest User
April 30, 2024
The staff make this hotel everyone of them was excellent 👌 the communal rooms are nice but our bedroom could have done with a referb. It was clean and serviceable but beds are a bit uncomfortable and the bed linen and towels where very worn. But nothing too bad it could have been a bit better. The food was good plenty of choose for each meal. The snack bar for lunch is also very good. The drinks are not very strong but taste nice. The pools and gardens are very clean and well kept but the water is very cold we used the nice heated indoor pool for swimming. We have really enjoyed our stay and feel it was excellent value for money. Find Joseph around the pool for your trips we enjoyed the camel ride. Walk into town was a little further than expected but cheap taxi back to hotel. Shops are very cheap and not too pushy. 5 star plus for all the staff and with a little update it would be 5 star for the hotel. Thank you for a lovely holiday and we hope to return.
Guest User
April 26, 2024
The hotel looked a little tired. The food was ok but a little repetitive. The Tunisian staff were fantastic and couldn't do enough for you. The animation team kept us well entertained in the evening. The spa was ok. I had a pamper session with the mrs. When booking excursions don't book through the TUI app as we had an issue with the Sahara excursion and the on site TUI rep will not deal with any excursions booked through the APP so your better off booking any excursions when you get to your hotel. The VIP lounge was worth it when coming home as your escorted through the airport and miss all the queues. All in all nice cheap holiday would go back again but maybe with another provider
Guest User
April 26, 2024
you have to stay here! The hotel is beautiful, clean and feels lush to be around. With two out door pools, plenty of greenery to relax in, an indoor saltwater pool, gift shop, snack bar, American styled bar, canteen, amazing spa, beach bar you can’t say there isn’t enough to keep you happy in your stay. The staff are some of the kindest people I’ve come across in any form of hospitality. Especially the entertainment staff! Some people I can mention are Ahmed, Mr Bean (yes that’s his name for work, how amazing!), Joseph/Josef (I am unsure how he spells his name) and finally the bar tender in the “American Bar”, unfortunately I did not get his name but he was incredibly kind and offered extra services for us out of the kindness of his own heart. Not to mention the entertainment staff do their best to interact with you and make you feel included without prying too much. The other staff in this hotel are very hard working, from receptionist, spa, cleaners, care takers, life guards, cooks and waiters… they all go above and beyond to help your time and stay at the royal kenz be the best possible! On the odd occasion there was a small amount of misunderstanding with language but they are patient and kind to take their time with everyone. Our TUI Rep Sara was so helpful and even recommended outside places to explore with tips/tricks to make it smoother. To anyone who reads this in the hotel, thank you for making mine and my partners stay a memorable one! We hope to visit one day again x Bernie
Guest User
April 19, 2024
Nice clean hotel good facilities apart from gym which is quite basic. Animation team are fantastic very friendly and welcoming especially Katty who was lovely. Two good pools rooms have good views and nice beach close walk away from the hotel
Guest User
April 8, 2024
Well where do I begin!! Another fantastic holiday at the Royal Kenz. We've been coming here for 19 years. A lot of the staff still here. Food was brilliant as usual. Weather fantastic. There are people coming to this hotel who moan every day about something. What kind of food they eat at home makes me wonder. Probably chips and more chips. The staff at this hotel go out of their way to please everyone, from kitchen, room service, reception, waiter's, animation, front of house, even down to security. Thank you Royal Kenz for yet another fantastic holiday.
Guest User
April 7, 2024
Amazing hotel cant fault it in anyway! Amazing staff, delicious fresh food, white butter soft sandy beach. Met a fantastic bunch of brilliant people that really made our stay memorable ✨ hi to everyone that remembers Naz & me 🙋🏻♀️ 🤗 perfect getaway in February. Only downer was the weather, we would definitely recommend royal kenz. Thank you for having us ❤
Guest User
April 3, 2024
This is our second time coming to this hotel now and we were so happy to be coming back. We love everything about the hotel. The rooms are light, airy and have everything you need. They are cleaned daily. The beach is a short walk from the hotel and is stunning with bright blue sea and white sand as far as you can see. The hotel is beautiful, lovely decor and the facilities are great. The pool area is clean and has lots of beds and shade for those who need it, the pools are delightful after a spell in the sun. Food is excellent and there is a great choice at every meal time, with lots of themed nights. The kitchen staff are attentive and will freshly cook different dishes for you. The spa is stunning and the treatments are incredibly affordable unlike in the uk. I had two mornings there and a selection of treatments, all of which were just perfect. Lastly the staff. They make the holiday. They are the best of anywhere I have ever stayed. The service at the bar and restaurant is second to none and they are so attentive. They remember you and know what you like. Special mention to Habib on the bar, Nabil and Sophiene in the restaurant and Maddy with the other entertainment staff. They make you feel so welcome and really make your stay here even better. Thank you for our second amazing holiday, we are sad to be going home and can’t wait to come back.
Guest User
March 31, 2024
Our stay at this hotel lasted a week, and to be honest, I believe the 4.5 out of 5 rating on the tripadvisor website is deceiving. The room we were given was on the smaller side, and disappointingly, the room's fridge was completely empty, not even a single bottle of water. There was no poolside bar available. If you wanted a drink, you had to trek back to the hotel lobby. Furthermore, the hotel was not beachfront; we had to walk down an alley to access the beach, where even a glass of water was hard to come by. On the bright side, the cleaning staff were efficient, and the food served was of good quality. While the staff were pleasant, there were some nonsensical rules and limitations in place, such as being charged for the steam room and being restricted to only using the indoor pool twice a day for an hour each time. This seemed unnecessary, especially considering the pool was rarely occupied. In conclusion: Would we return to Tunisia? Absolutely. Would we choose this hotel again? Definitely not.
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 1 year old and under | Adding crib: Free |
Children 2–11 years old | US$52.56 (approx. CAD 71.91) per person per night |
Children 12–17 years old | Contact hotel |
Breakfast
TypeAmerican, Continental, Full English/Irish, Halal, Italian, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 25
When you stay at TUI SUNEO Royal Kenz in Port El Kantaoui, you'll be next to a golf course, within a 5-minute drive of El Kantaoui Golf Course and Acqua Palace Water Park. This upscale hotel is 7.1 mi (11.4 km) from Sousse Beach and 1.9 mi (3 km) from Hannibal Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an indoor pool and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Modern European cuisine at l'Olivier, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 468 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an indoor pool and a sauna. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Modern European cuisine at l'Olivier, one of the hotel's many dining establishments, which include 3 restaurants and 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 468 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most Popular Amenities
Golf Course
Sunbathing Area
Outdoor Swimming Pool
Exclusive Beach Area
Beach Volleyball
Sauna
Spa
Massage Room
Fitness Room
Bar
Tennis Court
Bowling Alley
Billiards Room
Table Tennis Room
Restaurant
Meeting Room
Children's Playground
Kids' Club
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
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