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Verified reviews
Location9.5
Amenities9.2
Service9.7
Cleanliness9.6
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All reviews(565)
Positive reviews(553)
Reviews with photos/video(81)
Easy to get around(165)
Close to metro(72)
Delicious breakfast(53)
Convenient for shopping(41)
Friendly front desk staff(27)
Stayed multiple times(7)
Delicious buffet(5)
Luggage delivery service(4)
Negative reviews(12)
Guest User
Business Double Room
Stayed in Apr 2026
Family
7 reviews
10/10
Outstanding
Posted on May 5, 2026
The hotel's location is absolutely fantastic – right outside the subway exit, making it super convenient to get anywhere. There's an old restaurant nearby with great food at a good price. You'll also find plenty of other established eateries and Michelin-starred restaurants in the vicinity.
The room and bed were spacious and very comfortable, and the cleanliness was excellent. The only minor drawback is that it's street-facing, so light sleepers might be slightly disturbed by passing cars. However, if you're like me and crash as soon as you get back after a day of sightseeing, it's really not an issue at all. Plus, the price was excellent! I'll definitely stay here again next time I'm in Hangzhou!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨
Momo1993
Basic Standard Room
Stayed in Apr 2026
Couple
18 reviews
9.0/10
Great
Posted on May 5, 2026
The location is fantastic, just ten meters from Exit F of Fengqi Road Metro Station. For anyone visiting Hangzhou, I highly recommend avoiding the area around Longxiangqiao Metro Station – it's incredibly crowded. Fengqi Road is a much better choice.
The staff were very welcoming and friendly; the doorman even helped me with my luggage.
Perhaps because it's an older hotel, the facilities and hardware are a bit dated, but they're still perfectly functional.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨
Guest User
Business Standard Room
Stayed in Sep 2025
Family
3 reviews
10/10
Outstanding
Posted on Oct 19, 2025
Good location, walking distance to a night market,and XiHu. Clean room and hotel public area. The staffs are really helpful, that was my first time and first night visiting China, not familiar with the Telco, apps, car hailing and maps... They helped to clear my doubts, moving luggages on and off the cars...
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Luciano
Basic Standard Room
Stayed in Jun 2024
Traveling with friends
106 reviews
8.0/10
Very good
Posted on Jul 21, 2024
Location and breakfast are the best things about the hotel.
Room and special toilet are small and urgent need a rampage, an upgrade as it's too old.
Room carpet full of marks, mold in shower cabin, gives a bad impression.
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel. We sincerely look forward to your visit again!
Guest User
Basic Standard Room
Stayed in Mar 2024
Traveling with friends
63 reviews
8.5/10
Very good
Posted on Apr 21, 2024
Metro station is just next door. And nearby wulin night market is just a short walk with a food street. West lake is also nearby. Infront of the hotel is the bus stop to Linyin temple. The only downside is the toilet door. The glass door is transparent from the outside. You will need to switch off the toilet light when doing your business unless you don't mind your partner looking.
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel. We sincerely look forward to your visit again!
Guest User
Basic Double Room
Stayed in Mar 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 3, 2024
A very nice hotel with good service. Breakfast is good in terms of variety and quality.
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Guest User
Deluxe Double Room
Stayed in Oct 2024
Family
4 reviews
8.5/10
Very good
Posted on Dec 27, 2024
Just right beside metro entrance
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!
Charmerz
Basic Standard Room
Stayed in Aug 2023
Couple
96 reviews
10/10
Outstanding
Posted on Sep 10, 2023
Stayed gere just for a night because of our layover flight. Its about an hour by train and 30 mins by car. Near west lake. Price is reasonable. Breakfast starts at 7am. So we had no chance for the breakfast as our flight is at 8.40am and we have to leave the hotel at 6am. Lots of shops around. The wulin night market is just around the corner. Mrt exit is just beside the hotel, literally beside. Exit F from fengqi station. Ill stay here again in future visits to hangzhou.
Response from Property: 尊敬的賓客您好! 非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。 非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨
Richard foo
Basic Double Room
Stayed in Feb 2024
Business traveler
1 reviews
7.0/10
Posted on Mar 22, 2024
Good location. Old hotel. Generally ok
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨
Leyouzhu
Basic Standard Room
Stayed in Sep 2025
Family
33 reviews
10/10
Outstanding
Posted on Oct 6, 2025
We took our kids on a National Day trip to beautiful Hangzhou. The location is convenient, and they upgraded us to a king-size bed with comfortable bedding. We can walk to the Broken Bridge. Downstairs is the Wulin Night Market and Fengqi Subway Station, as well as a farmers' market. The book bar in the lobby has new children's books from Zhejiang University Press. It's a very bookish city and very kid-friendly. The breakfast is also very special, with freshly made soup noodles and small wontons 🥟, and the slippers 🩴 are also very comfortable to wear!
Original textTranslated by Google
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation is built on the sincere recommendations of our guests, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to seeing you again!
Guest User
Basic Standard Room
Stayed in Sep 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Oct 2, 2025
It's right next to the subway station, making transportation very convenient. West Lake is also very close, just a few minutes' walk away. The front desk lady and guy were also very nice. Although this hotel is an established brand, the attention to detail is excellent. There are tissues at the elevator door, hand sanitizer inside, and the room is odor-free. Overall, they're very attentive. Objectively speaking, the hardware isn't as good as newer hotels, but the service is superb. I'd definitely stay again.
Original textTranslated by Google
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation is built on the sincere recommendations of our guests, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to seeing you again!
Guest User
Basic Double Room
Stayed in Apr 2025
Solo traveler
2 reviews
7.0/10
Posted on May 18, 2025
The facilities are old and the environment is really bad. There are flies in the room. There is not even a cup for drinking water. It just occupies a good location.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your support of our hotel. We firmly believe that a good reputation stems from genuine customer satisfaction, and we are honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to your next visit!
Guest User
Basic Double Room
Stayed in Apr 2025
Traveling with friends
2 reviews
4.5/10
Posted on May 13, 2025
The room facilities are old, and you can occasionally smell feces when lying on the bed. It faces the road and there is a lot of traffic noise at night. The price is comparable to Atour Hotel.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your valuable review. We will relay your feedback and optimize the details. We strive to provide every guest with a comfortable and pleasant experience! Thank you again for your patronage, and we look forward to your next stay.
Jia2016
Basic Standard Room
Stayed in Apr 2025
Family
3 reviews
7.5/10
Posted on May 5, 2025
The hotel is in a good location, located at Exit F of Fengqi Road Subway Station. You can walk past Wulin Night Market to Broken Bridge. The facilities are relatively old. Breakfast is 38 yuan per person, and there are ordinary meals, as well as ice cream. The restaurant is quite spacious and clean. There is no special bus to Lingyin Temple from Exit E of Fengqi Road opposite the hotel, so I took a special bus map.
Original textTranslated by Google
Response from Property: Dear guests! Thank you very much for your support of our hotel. We always believe that a good reputation is built on the sincere recommendations of our guests, and we are honored to provide you with the best service. We sincerely welcome you to choose our hotel again, whether for business or leisure. We sincerely look forward to seeing you again!
Guest User
Basic Double Room
Stayed in Apr 2025
Family
12 reviews
10/10
Outstanding
Posted on May 3, 2025
Choosing Fengqi Hotel is the right choice! When taking children out to play, it is particularly important to choose a clean, sanitary, conveniently located, and first-class hotel. Fengqi really meets the requirements!
Original textTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能夠為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店,真誠期待您的再次光臨!