SSAW Boutique Hotel hangzhou East

SSAW Boutique Hotel hangzhou East Reviews

SSAW Boutique Hotel hangzhou East

No. 589 Xinfeng Road, Shangcheng District, Hangzhou, Zhejiang 310001, ChinaView hotel details
SSAW Boutique Hotel hangzhou East
SSAW Boutique Hotel hangzhou EastSSAW Boutique Hotel hangzhou EastSSAW Boutique Hotel hangzhou East
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Guest Reviews of SSAW Boutique Hotel hangzhou East

9.4/10
Outstanding
3720 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(3720)
Positive reviews(3673)
Reviews with photos/video(505)
Friendly front desk staff(486)
Offers pick-up/drop-offs(478)
Delicious breakfast(406)
Convenient location(382)
Easy to get around(324)
Perfect for business trips(136)
Close to train station(116)
Nice bathtub(60)
Negative reviews(47)
Guest User
Deluxe Twin Room
Stayed in May 2026
Business traveler
117 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Facilities: Very complete, the laundry facilities are smart and easy to use. Environment: Very good, not noisy at night. Service: Very attentive, responses were prompt. Hygiene: Very clean and tidy, the cleaning was meticulous and thorough. Breakfast was also good, and it's close to the train station.
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Guest User
Season-Themed Family Room With Minibar
Stayed in Apr 2026
Family
1 reviews
9.5/10
Amazing
Posted on May 26, 2026
Free pickup and transfer to hangzhou east railway station was convenient. Note that the hotel is near to train station but a distance away from West lake. I loved the washing machine and dryer which were free to use. Room was very spacious and clean, and price is very affordable.
Response from Property: 感謝您對我們的評價,非常榮幸,您對我們的認可讓我們心生感恩,期待下次5分好評喲,願你眼中有光芒,所想能如願,所做能實現,笑容永相隨!下次見喲~
Guest User
Cozy Queen Room
Stayed in Apr 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on May 26, 2026
This hotel is great! The environment is lovely, and the front desk staff are very friendly. They even offered me an iced drink upon arrival. The price is also very reasonable, not expensive at all, and the decor is nice. I'll definitely stay here again if I come back to Hangzhou.
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Response from Property: 親愛的朋友,為每一位到來的貴賓提供一個寬敞舒適的居住環境,幫助您消除一些旅途中的疲乏,是我們的榮幸。餐廳的早餐都是我們後廚的小夥伴們選用最新鮮的食材,精心之作而成的,相信您肯定已經深刻的感覺到我們的用心咯。期待再次與您的相遇,祝您天天快樂,萬事如意!
Guest User
Deluxe Queen Room
Stayed in Apr 2026
Business traveler
19 reviews
10/10
Outstanding
Posted on May 21, 2026
I bought a package deal and was unexpectedly satisfied! Although the hotel is a bit old, the room was very spacious, clean, and odor-free, with all the amenities I needed. I stayed for two nights and slept very well. It was generally quiet, but I could hear people checking in late at night. Given its location next to the train station, that's totally understandable. Because the bed and pillows were so comfortable, I'd just hear the noise for a moment and fall right back asleep. I'll definitely choose this hotel again in the future. Highly recommended!
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Response from Property: 尊敬的賓客,感謝您選擇君亭酒店(杭州火車東站店)並給予我們如此細緻、暖心的5星好評!讀到您對房間寬敞、乾淨、無異味以及床品舒適的肯定,我們倍感鼓舞。尤其感謝您對火車站周邊偶有聲響表示理解,並仍能安睡,這份包容讓我們十分感動。正如您所留意到的,酒店雖然有着歲月的沉澱,但我們從未停止提升品質的腳步。欣喜地告訴您,酒店第二期裝修工程已經正式啟動,不久後將完成全面升級——屆時,客房設施、公共區域都將煥然一新,同時我們會繼續保持君亭一貫的舒適與乾淨。期待在您下次“再次選擇”時,能為您呈現一個更完美、更安靜的杭州東站“歸心之所”。再次感謝您的厚愛,君亭隨時歡迎您回家!
weigz1961
Deluxe Twin Room
Stayed in Apr 2026
Traveling with friends
4 reviews
10/10
Outstanding
Posted on May 30, 2026
The room was quite spacious, around 30 square meters, and the hygiene was good. The facilities were also quite complete, and the service was excellent. Our package even included a simple late-night snack and lunch.
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Response from Property: 感謝您對酒店認同!非常開心能得到您如此高的評價,我們希望帶給賓客一種大隱隱於市的釋然,撇開世俗的煩惱,享受下屬於自己的美好時光!希望杭州滙和君亭酒店能成為您和您家人朋友來杭州商旅居停的首選,期待與您的在此相遇,也祝福您身體健康,幸福快樂每一天!
Heshiliulang
Deluxe Queen Room
Stayed in Mar 2026
Business traveler
34 reviews
9.5/10
Amazing
Posted on May 1, 2026
The hotel's location is great, just a few minutes from Hangzhou East Station. There are all sorts of shops downstairs, making it very convenient for a quick bite. The service was enthusiastic, and they processed my invoice quickly. The room wasn't huge, but the facilities were up to standard. My only minor complaint is that the complimentary toiletries didn't include a small cosmetic kit with cotton swabs, which was a bit inconvenient. It would be even better if the toilet were a smart toilet. Breakfast was a bit simple, but they also offered a quick lunch. This was quite practical for us business travelers who need to eat and then rush to catch a train.
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Response from Property: 尊敬的客人,非常感謝您選擇君亭酒店(杭州火車東站店),並抽出寶貴時間分享如此詳實的入住體驗!看到您認可我們的地理位置、周邊配套、服務態度和開票效率,我們倍感鼓舞;您對房間設施和早餐的細緻觀察,也讓我們深感欽佩。關於您提到的洗漱用品中沒有棉簽等化粧小件,特別想向您説明:我們酒店其實備有獨立的“護理包”,裏麪包含棉簽、化粧棉等物品,客人如有需要,衹需致電前台或向工作人員説明,我們會第一時間免費送達。非常抱歉未能提前告知您這一點,給您帶來了不便。我們將立即優化流程,例如在洗漱用品旁或客房明顯位置增加提示卡片,方便更多客人知曉。您關於升級智能馬桶的建議非常寶貴,我們會將其納入未來客房升級的考慮清單中。至於早餐的豐富度,我們也會認真反思並持續優化菜單,力求在便捷與品質間找到更好的平衡。再次感謝您對我們中午簡餐的認可,能為趕車的商務客人提供一份實在的便利,是我們最大的榮幸。真誠期待您下次來杭州時再次光臨,我們一定竭誠為您提供更完美的入住體驗!祝您工作順利,旅途愉快!
Guest User
Deluxe Twin Room
Stayed in Feb 2026
Couple
2 reviews
10/10
Outstanding
Posted on Mar 31, 2026
The room was very clean and had a distinct Chinese style. All the facilities were well-equipped, and food deliveries were brought by a robot. The front desk was also very prompt in resolving any issues. Especially, the breakfast was incredibly rich and varied.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing Junting Hotel (Hangzhou East Railway Station Branch) and for giving us such high praise and encouragement! 🌹 We are delighted to see that you appreciate our Chinese style and commend the cleanliness and facilities of our rooms. The robot delivery service, prompt front desk response, and sumptuous breakfast you mentioned are all testaments to our dedication to creating a convenient and comfortable stay for every guest. Your satisfaction is our greatest motivation. We look forward to serving you again on your next trip to Hangzhou. Wishing you a pleasant life and all the best!
Guest User
Deluxe Queen Room
Stayed in Feb 2026
Business traveler
6 reviews
10/10
Outstanding
Posted on May 19, 2026
Whenever I'm on a business trip, I always choose Landison. The front desk staff are friendly, and this time I noticed that the hotel lobby and rooms have been completely renovated. It turns out they were refurbished in 2026, making everything much brighter than before. I'll definitely be staying here again in the future.
Original textTranslated by Google
Response from Property: 感謝您對酒店認同!非常開心能得到您如此高的評價,我們希望帶給賓客一種大隱隱於市的釋然,撇開世俗的煩惱,享受下屬於自己的美好時光!希望杭州滙和君亭酒店能成為您和您家人朋友來杭州商旅居停的首選,期待與您的在此相遇,也祝福您身體健康,幸福快樂每一天!
Guest User
Season-Themed Family Room With Minibar
Stayed in Feb 2026
Traveling with friends
30 reviews
10/10
Outstanding
Posted on Apr 9, 2026
Attended Phoenix Legend's Sunday concert and couldn't catch the last train back. Staying here for a night to catch an early train back to Shanghai for work was super convenient. The room had a lovely Chinese-style decor, was very clean and spacious. The price was moderate, offering excellent value for money. It's also really close to Hangzhou East Railway Station, just a five-minute taxi ride. Highly recommend!
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Response from Property: Thank you for your positive feedback on our hotel! We are delighted to receive such high praise from you. We hope to offer our guests a sense of tranquility amidst the city's hustle and bustle, allowing them to escape worldly worries and enjoy their own precious time. We hope Hangzhou Huihe Junting Hotel will become your and your family's top choice for business or leisure travel in Hangzhou. We look forward to meeting you here and wish you good health and happiness every day!
Reyes_J
Deluxe Queen Room
Stayed in Feb 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Mar 17, 2026
The room was decent, simply furnished but not basic. The front desk staff were really warm and attentive. The only downside was the breakfast, which wasn't great, but that's pretty normal for a hotel of this star rating. Also, the pictures showed carpet, but the room actually had wooden floors. Other than that, no complaints. Overall, it's good value for money.
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Response from Property: Dear Guest, we are truly honored and encouraged by your perfect review and such detailed feedback! Thank you so much for choosing and recognizing Hangzhou East Railway Station Huihe Junting Hotel. Seeing your comment that the room was "simple yet not shabby" perfectly reflects our design philosophy – focusing on quality and detail within simplicity. We are delighted to receive your approval. Your praise of their "warm and attentive" service has also spurred our front desk staff to work even harder; thank you for your encouragement! We take your two sincere suggestions very seriously: 1. Regarding breakfast, we have immediately forwarded them to the food and beverage department, and they will strive to optimize the taste and variety. 2. Regarding the difference between the room floor and the carpet in the pictures, thank you for your keen observation! This issue also reminds us that we need to add clearer notes or update the actual photos on the platform to avoid inconveniencing future guests. Thank you again for your understanding and recommendation. We sincerely look forward to your next visit and hope to provide you with an even more impeccable stay!
Bayaraa M
Season-Themed Family Room With Minibar
Stayed in Feb 2026
Family
10 reviews
9.0/10
Great
Posted on Mar 9, 2026
Very clean & comfortable hotel. Interior is so nice. Also we enjoyed the meal. Location is not so far from the subway station. But Hanzhou East Railway Station is very big. So it was a bit difficult to ho hotel by walking.
Response from Property: Dear Guest,Thank you so much for choosing Hangzhou East Station Hui & Jinting Hotel and for taking the time to share such a detailed and wonderful review! 🌟We are absolutely delighted to hear that you appreciated our cleanliness, beautiful interior design, and delicious dining options. Your satisfaction is the greatest encouragement to our entire team!Regarding your comment about the walking route from Hangzhou East Station to the hotel—you are absolutely right that the station is quite large, and first-time visitors may find it a bit challenging to locate the most efficient route. In fact, we have created a detailed walking guide video that clearly shows every step from the station exit to our hotel. Next time you plan to visit, if you could add our hotel's WeChat in advance, we would be happy to share the video with you. Alternatively, you are always welcome to call our front desk, and our staff will patiently guide you. We hope these thoughtful services can help make up for the slight inconvenience caused by the location.We sincerely look forward to welcoming you again! Next time you're in Hangzhou, please come back and enjoy our service and cuisine once more!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Traveling with friends
15 reviews
10/10
Outstanding
Posted on May 16, 2026
The hotel was redecorated in 2026, and after the renovation, the lighting is much brighter, making it feel brand new. The laundry room has been upgraded exceptionally well, which is a great bonus. The front desk service is as good as ever.
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Response from Property: 感謝您用5分點評來表達對小夥伴們的肯定。您給力的點評讓小夥伴們很是感動,您住的舒心,吃的舒服,玩的開心,就是我們最大的目標!我們將不斷努力,力爭做好每個細節,帶來更加温馨舒適的體驗。期待再次與您相遇,祝福您生活開心快樂!
Guest User
Deluxe Queen Room
Stayed in Jan 2026
Business traveler
15 reviews
7.5/10
Posted on Feb 28, 2026
I've stayed here many times for business trips to Hangzhou East Railway Station, as it's quite convenient. Recently, their laundry room has been under renovation, so if you need to do laundry, it's best to ask beforehand. The facilities are a bit old, but it's not a major issue. Compared to other budget hotels in the same price range, the breakfast is richer. My only complaint is that I've stayed in the same room twice in a row, and both times the shower only had shampoo and conditioner, no body wash, which I found a bit odd.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing Hangzhou East Railway Station Huihe Junting Hotel again and for leaving such a detailed review. We apologize for any inconvenience caused by our recent laundry room renovations and thank you for your understanding. We will add a prominent reminder on the booking page and related channels as soon as possible. We suggest that family members who need laundry services call the front desk in advance to confirm the latest situation so that we can arrange a more suitable solution for you. Regarding the room facilities, we are deeply sorry to learn that the shower gel was missing twice. This was entirely due to the negligence of our housekeeping staff, who failed to replenish or check it in a timely manner, resulting in a poor experience for you. We have immediately retrained the staff on the relevant floors and strengthened the review process for room amenities to ensure that this does not happen again. At the same time, we are pleased to hear your positive feedback on the breakfast. Your encouragement is our motivation to continuously improve. We have also noted the slightly outdated appearance of the facilities and will use it as a key reference for future maintenance and upgrades. Thank you again for your understanding and frankness. We look forward to providing you with a more complete and comfortable accommodation environment on your next business trip. Welcome home!
Guest User
Season-Themed Family Room With Minibar
Stayed in Jan 2026
Family
8 reviews
10/10
Outstanding
Posted on Feb 24, 2026
Excellent stay! The service was great, and it's really close to East Station. Definitely the best value for money! Our family of two adults and two kids fit perfectly. We'll book this place again next time. See photos. The beds are two queen-sized. There are also some delicious Japanese restaurants nearby.
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6/7
Response from Property: Thank you so much for taking the time to review us. Your perfect recommendation has relieved our fatigue and filled us with both excitement and a sense of peace and satisfaction! We are truly honored by your kind words and recognition, and we look forward to meeting you again in this beautiful Hangzhou. It was wonderful to meet you at Junting!
Guest User
Season-Themed Family Room With Minibar
Stayed in Jan 2026
Family
4 reviews
10/10
Outstanding
Posted on Feb 20, 2026
Check in is fast and receptionists are friendly. They have free coffee and tea in the lobby. Location is somewhat close to Hangzhou East Railway Station. Robot delivery for room supplies is speedy as well, would recommend!
Response from Property: 感謝您在茫茫酒店中選擇我們作為您在杭州的驛站!熱情洋溢的服務搭配着大廚師傅們精心烹飪的可口早餐,看的出這次的入住之旅您也是非常滿意呀,能夠得到您的青睞我們也是倍感榮幸。再次感謝您的滿分推薦,願您在想起杭州州湖光山色的美景時也能想起我們,祝您幸福快樂每一天!