Tuke Shanglin Hotel (Hangzhou East Railway Station)

Tuke Shanglin Hotel (Hangzhou East Railway Station) Reviews

Tuke Shanglin Hotel (Hangzhou East Railway Station)

1F, Building 4, No.288 Xinfeng Road (Hongjie Tiancheng), Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Tuke Shanglin Hotel (Hangzhou East Railway Station)
Tuke Shanglin Hotel (Hangzhou East Railway Station)Tuke Shanglin Hotel (Hangzhou East Railway Station)Tuke Shanglin Hotel (Hangzhou East Railway Station)
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Tuke Shanglin Hotel (Hangzhou East Railway Station) Guest Reviews

4/5
413 review
Verified reviews
Location4.0
Amenities4.0
Service4.2
Cleanliness4.0
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All reviews(413)
Positive reviews(358)
Reviews with photos/video(88)
Convenient location(59)
Easy to get around(42)
Large rooms(29)
Great value for money(29)
Friendly front desk staff(28)
Close to train station(18)
Perfect for business trips(11)
Strange smell in room(8)
Negative reviews(55)
Sirajuddin Abdulla
Guestroom
Stayed in Oct 2024
Business travelers
25 review
3.5/5
Posted on Oct 18, 2024
Location is great for travelers using Hangzhou East Railway station .. other is just neautral.
Response from Property: Thank you for choosing us and welcome your next stay!
Laufey92
Tushe Double Bed Room
Stayed in Dec 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The hotel is so nice, and friendly
Response from Property: 感謝您選擇我們,歡迎下次入住!酒店位置緊貼杭州東站,到西湖風景區在杭州東站乘坐地鐵1號線6站可到達!
DaBrownBandit
Tushe Double Bed Room
Stayed in Oct 2024
Solo travelers
111 review
5.0/5
Outstanding
Posted on Oct 23, 2024
Perfect location for early train travel
Response from Property: 感謝您在出行中選擇我們,歡迎下次再來!
Bata Travel
Tushe Twin Room
Stayed in Nov 2024
Travel with friends
11 review
3.2/5
Posted on Nov 15, 2024
We stayed pleasant.
Response from Property: 感謝您選擇我們,歡迎下次入住!
So-and-so Ms
Tushe Double Bed Room
Stayed in Nov 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The hotel is located next to Hangzhou East Station. I was very polite to the staff, who were very helpful to me, as I was using Chinese apps for the first time. It was also my first time to try to order takeout using an app, and it was delivered to my room without any problems. Thank you very much.
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Response from Property: Thank you for choosing us, welcome to stay with us next time!
Guest User
Guestroom
Stayed in Nov 2024
Business travelers
30 review
4.7/5
Amazing
Posted on Nov 7, 2024
It is very close to the high-speed rail station, and there are many supermarkets and restaurants nearby. Although the accommodation facilities are relatively old, they are relatively clean and cost-effective, making it very suitable for business trips.
Original TextTranslated by Google
Response from Property: Thank you for choosing us when traveling, welcome to stay next time! The hotel is located close to Hangzhou East Railway Station. You can reach the West Lake Scenic Area by taking Metro Line 1 from Hangzhou East Railway Station for 6 stops!
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Yueyaquandeshanhujiao
Tushe Double Bed Room
Stayed in Oct 2024
Business travelers
66 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The room was impeccable. Needless to say, it is neat and clean. The bed is soft and comfortable, as if you are lying on a cloud, giving you a good night's sleep. The facilities in the room are also very complete. From the high-speed and stable wireless network to various convenient charging interfaces to the intelligent control system, the hotel's intentions are reflected in everything.
Original TextTranslated by Google
Response from Property: Thank you for choosing us and welcome your next stay! The hotel's location is close to Hangzhou East Railway Station, 100 meters away from the West Square and turn right!
Guest User
Tushe Double Bed Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
It’s my first time to come to this hotel. It’s next to the high-speed rail station. The environment is very good. The front desk service is friendly. Parking is very convenient. The room is very clean and spacious. The bed is also very comfortable, which allows me to have a good sleep. There are many restaurants around. and store, all in all, and recommend to friends.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life
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Guest User
Tushe Double Bed Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
The hotel is in a very good location, right next to the high-speed rail station, with convenient transportation. The hotel has good sound insulation and the room is very quiet, which allowed me to have a good rest. The front desk staff has a good service attitude, is warm and thoughtful, and there are many attractions and restaurants nearby. I will choose this restaurant when I come to Hangzhou, and I have a good impression🈵
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life
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Anonymous User
Tushe Double Bed Room
Stayed in Aug 2024
Solo travelers
75 review
3.5/5
Posted on Aug 25, 2024
The hotel is very close to Hangzhou East Station. The environment and size are OK, but the facilities are relatively old. It is located in a residential apartment building. The price is relatively medium, and it is quiet to sleep at night!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and sharing your experience. We are very sorry that we failed to satisfy you. We will take the suggestions and opinions provided by each guest seriously, and the hotel will strengthen the service awareness training of the front desk staff. We sincerely look forward to your next visit! I wish you a happy life and a smooth work.
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Anonymous User
Tushe Double Bed Room
Stayed in Feb 2025
Business travelers
1 review
2.7/5
Posted on Feb 15, 2025
The soundproofing is very poor. I don't know if it's because they are renovating or something, but there is always noise. The footsteps upstairs are very clear. I didn't get a good rest. The facilities are relatively old. You can hear the train and the broadcast next to the high-speed rail station. These two points are tolerable, but the noise is really unbearable. The service is OK.
Original TextTranslated by Google
Response from Property: We are sorry that we failed to bring you a good stay experience. Thank you for your feedback. We will make further improvements to bring guests a good stay experience!
Anonymous User
Tushe Double Bed Room
Stayed in Jul 2024
Family
2 review
3.0/5
Posted on Jul 25, 2024
The bed is okay, but the floor is very poor, with holes everywhere. You have to be careful when wearing disposable slippers in the bathroom, which are extremely slippery. The hot water is supplied by a water heater. It can't be adjusted when it gets hot or cold. One of the toilet flush buttons is broken. , I think 156 is quite average, mainly because it is close to Hangzhou East Railway Station, so I need to catch the train, and the food in the surrounding supermarkets is very expensive😓
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay at our hotel and sharing your stay experience. I am very sad that I did not satisfy you. Titu will take the suggestions and opinions provided by each guest seriously, and the hotel will strengthen the service awareness training of front desk staff. We sincerely look forward to your next visit! I wish you a happy life and smooth work
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Anonymous User
Tushe Double Bed Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 22, 2024
I took my children from Henan to Hangzhou for a trip. I had a very good experience staying in this hotel. The 1.8-meter bed was quite spacious for two adults and a child to sleep on. The service of the girl at the front desk was also very thoughtful. There is a high-speed rail, subway and bus station next to it, which makes it very convenient to get to the city. I will choose this hotel again when I come to Hangzhou next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life
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Anonymous User
Tushe Double Bed Room
Stayed in Jan 2025
Travel with friends
3 review
2.2/5
Posted on Jan 16, 2025
There was a smell as soon as I entered the room. The air conditioner was not warm at 32 degrees. The lighting was so dim, there was not even a headlight. There were no signal sockets. One of the two was broken and the signal was so slow. My network was only one bar and the hotel Wi-Fi could not connect. The sound insulation was also very poor.
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Response from Property: 很抱歉未能給您帶來好的入住體驗,感謝您的反饋,我們會加強改善提升給客人帶來良好的居住體驗!
Guest User
Tushe Double Bed Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
It is near the train station, and it is very convenient to get in and out of the subway. The transportation is convenient, and the food nearby is also OK. The room is of a suitable size, and the toiletries are disposable. The key is to live here quietly and comfortably! Good value for money, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life
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