Merchant Marco Edgelake Hotel

My third stay here, and it's still incredibly close to the West Lake scenic area. It's right next to the Jiebaili and Intime shopping malls, and only a 5-minute walk from Ding'an Road Station on Metro Line 1. I heard they're upgrading to a new location soon!

This hotel has a great environment, conveniently located close to West Lake and the bustling shopping district. The room was clean and comfortable, with a simple yet elegant style and excellent amenities. The staff were professional, attentive, and thoughtful. I stayed in a lake-view room this time, and the view of the lake was fantastic. Relaxing in the room, sipping tea, and enjoying the scenery was incredibly pleasant and enjoyable. I'm very satisfied!

The location is good, close to West Lake, making it convenient for sightseeing. However, a taxi from the airport is quite far, costing around 130-140 RMB one way, plus a 20 RMB highway toll. The hotel's facilities themselves are old; the hairdryer looks like it's from 30 years ago, and it takes forever to dry long hair. Secondly, the breakfast is terrible for a hotel in this price range. There's only a noodle station with an old aunt making omelets or noodles. They offer two types of porridge and some vegetables, and that's it. You can fill up, but it's not great. There was a staff member in a uniform toasting about 10 slices of bread and placing them on a plate. I assumed it was for guests, but when I took a slice, I was scolded and told it was for someone else and I had to toast my own. Afterward, a female staff member in a suit took that plate of bread out of the dining room and into her office. With service like this, guests can decide for themselves if they want to stay here. I'm speechless.

The hotel reception service was attentive and enthusiastic. They proactively asked about our accommodation needs and even gave us a free upgrade to a lake-view room. The room was larger than a standard double, clean and tidy, with complete facilities, and thoughtfully provided children's toothbrushes and slippers. The location is also very convenient, with West Lake just a short walk away. Excellent value for money! 👍

Very close to West Lake, and there are plenty of dining options nearby. The room is well-equipped with all necessary amenities and is quite comfortable. The front desk service is excellent. I'd suggest removing the glass in the bathroom and sealing it off.

The location is fantastic, with stunning views of West Lake. The window view alone is worth every penny! There are also plenty of malls nearby, making it super convenient for an evening stroll. The room is quite spacious too, offering excellent value for money.

I had a very comfortable stay. The hotel's environment and location are both excellent. The front desk lady even upgraded me to a room with a window, making it a truly memorable trip to Hangzhou. (Attaching some bunny photos too!)