Sofitel Hangzhou Westlake
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1 night
1 room, 2 adults, 0 children
Sofitel Hangzhou Westlake
Sofitel Hangzhou Westlake
No. 16 of Scenic Hotels in West Lake
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We Price Match
China travel essentials
Easy to reach
Most card payments accepted
Currency exchange
Translation tools
English-speaking staff
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Amenities
All amenities
Property Description
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9.3/10
Great service and location.
Special thanks to Liu Xiang (Qiang) from concierge desk.
Surroundings
Metro: Ding'an Road
(740m)
Metro: Wushan Square
(780m)
Airport: Hangzhou Xiaoshan International Airport
(28.2 km)
Train: Hangzhou Railway Station
(2.4 km)
Train: Hangzhou East Railway Station
(10.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Suite
1 King bed and 1 Single bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Club Luxury Queen Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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13
Green Frog Theme Suite
1 King bed and 1 Single bed
80m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
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4
Superior Double Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior City View Twin Bed Room
2 Double bed
38m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe Double Room
1 King bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Prestige Suite
1 King bed
80m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Family Triple Room
1 Queen bed and 1 Single bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Deluxe Room (2 Beds)
2 Double bed
38-40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Interconnecting Family Room
1 Queen bed and 2 Double bed
80m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Junior Suite
1 King bed
60m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Privilege Queen Room
1 Queen bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
12
Club Luxury City View Queen Bed Room
1 King bed
40-45m² | Floor: 5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior City View Queen Bed Room
1 Queen bed
38m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Luxury City View Queen Bed Room
1 King bed
40m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Superior Room (2 Beds)
2 Double bed
35m² | Floor: 2-4
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Family Twin Room (Zoo Theme)
2 Double bed
38m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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29 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Review summary
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Service Quality: The service is frequently highlighted for its excellence, with staff described as friendly, welcoming, and attentive. Many guests appreciated the efficient check-in and check-out processes, as well as the staff's proactive approach in addressing guest needs, ensuring a pleasant experience.(based on 1,552 reviews)
Qiuyiwei
January 19, 2026
I booked a 3-day, 2-night voucher on Ctrip, and it felt like an incredible deal, truly great value for money. This hotel has been on my mind for a long time. I love its location, super close to West Lake, and the rooftop garden offers stunning views of the lake. The hotel service was warm and attentive; they were responsive to every request and answered all my questions. The staff at the entrance proactively helped guests with their luggage. The housekeeping team promptly catered to our personalized requests, and the front desk's business services even helped me solve a big problem, for which I'm very grateful. The breakfast spread was incredibly rich and delicious, leaving me completely satisfied. The room amenities were complete, and the room itself was spacious and comfortable. I had a pleasant stay and a wonderful vacation.
Original TextTranslation provided by Google
1380164****
January 16, 2026
I come to Hangzhou several times a month and rotate between hotels along Nanshan Road and Beishan Street, all by the West Lake. The location is absolutely excellent. What's more, since the beginning of this year, I've noticed a significant improvement in service. All the staff, from concierge to housekeeping to the restaurant team, are incredibly polite and make guests feel right at home. It's truly wonderful, and I'll definitely keep choosing this hotel.
Original TextTranslation provided by Google
203518****
January 16, 2026
The facilities are complete and the room is clean. It's convenient for travel, with quick access to attractions, and the service is excellent.
Original TextTranslation provided by Google
Mengxiang-daxidi
January 17, 2026
This older 5-star hotel boasts excellent facilities. It's ideally located between Liu Lang Wen Ying Park and the China Academy of Art, offering convenient access to a wide array of amenities. The scenery is picturesque, with beautiful views around every corner – definitely worth recommending.
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1356438****
January 9, 2026
Great location, perfect for an energy-saving trip to West Lake. Special thanks to Xiao Shen for the warm service!
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M40317****
January 6, 2026
The location is absolutely fantastic, super close to West Lake—just a five-minute walk. The lake mist adds to the ambiance, and the distant mountains are stunning! The room was a bit small, and breakfast was just okay, but the Chinese restaurant for lunch was delicious!
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yalingh****
January 3, 2026
Our family stayed here for New Year's Day. The hotel's location is excellent; you just cross an underpass and you're at Xizhou. However, the hotel is quite old, so the facilities are a bit dated.
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M33735****
January 2, 2026
It was a pleasant surprise to find such a spacious room so close to West Lake in the city center. West Lake is practically on your doorstep. Across the way, West Lake Tiandi offers beautiful scenery and a wide variety of delicious food. The hotel breakfast was plentiful, and the service was exceptional. This is definitely a hidden gem worth saving!
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Services & Amenities
大堂吧
No additional info available
香榭丽全日候餐厅
Business hours: [Mon - Sun] 06:30-10:30
涌金阁
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 88.00 (approx. CAD 17.49) per person |
Children over 1.4m in height | CNY 188.00 (approx. CAD 37.36) per person |
Adult | Buffet:CNY 188.00 (approx. CAD 37.36) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 2003
- Renovated: 2014
- Number of Rooms: 233
Phone:+86-571-87075858
The Sofitel Hangzhou Westlake Hotel (Hangzhou Suofeite Xihu Dajiudian)is located on the corner of Westlake Avenue and Nanshan Road, only a stone's throw away from the famous lake. The hotel is surrounded by restaurants, shops and bars.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
The hotel is designed to seamlessly incorporate a French romantic aesthetic with themes evoking picturesque West Lake to quite attractive effect. Guests will find the atmosphere in the Sofitel's 200 rooms to be elegant and especially conducive to comfort with extra-thick feather mattresses and state-of-the-art "rain showerheads" within their spacious bathrooms.
For fans of top-tier local and Cantonese food, the Yongjinge Chinese Restaurant serves an excellent set menu. Particularly noteworthy is the "Monk Jumps Over the Wall" soup, a chef-recommended specialty.
The all-day dining Western restaurant, Kwee-Zeen, is located on the 1st floor and offers an international buffet concept combining local culture with such French staples as wine, cheese, pastries and breads.
The outdoor terrace on 6th floor is perfect for parties, barbecues and receptions beneath the stars. The Sofitel Hangzhou Westlake also features an indoor swimming pool, the Bali SPA for total pampering, a modern fitness center, a beauty salon, a exquisite LE Bar and relaxing terraces overlooking the renowned beauty of West Lake.
For those mixing some business with their pleasure, this Hangzhou hotel also houses six function rooms equipped with the latest technologies complemented by a staff of professionals.
Frequently Asked Questions
Does Sofitel Hangzhou Westlake have breakfast?
Yes, Sofitel Hangzhou Westlake have the high-rated breakfast including: Western, Chinese. Does Sofitel Hangzhou Westlake have breakfast?
What times are Sofitel Hangzhou Westlake check-in and check-out?
Sofitel Hangzhou Westlake check-in time is 14:00 and the check-out time is 12:00.What times are Sofitel Hangzhou Westlake check-in and check-out?
What is Sofitel Hangzhou Westlake cancellation policy?
The cancellation policy for Sofitel Hangzhou Westlake varies depending on the type of room and booking conditions.What is Sofitel Hangzhou Westlake cancellation policy?
How much does it cost to stay at Sofitel Hangzhou Westlake?
Prices at Sofitel Hangzhou Westlake change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.How much does it cost to stay at Sofitel Hangzhou Westlake?
What is the cloest airport from Sofitel Hangzhou Westlake?
The closest airport is Hangzhou Xiaoshan International Airport, and it is about 48 mins from hotel by car (28.2 km).What is the cloest airport from Sofitel Hangzhou Westlake?
How to get a receipt?
The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.How to get a receipt?
Is there a restaurant at Sofitel Hangzhou Westlake?
Yes, Sofitel Hangzhou Westlake offers on-site dining with Chinese dishes, all prepared with carefully selected, high-quality ingredients.Is there a restaurant at Sofitel Hangzhou Westlake?
What are Sofitel Hangzhou Westlake nearby landmarks?
Sofitel Hangzhou Westlake locates at the center of Hangzhou. The nearby landmarks include West Lake Sightseeing Bus, and it is 220m from your search (straight-line distance).What are Sofitel Hangzhou Westlake nearby landmarks?
About This Property
| Nearest Airport | Hangzhou Xiaoshan International Airport |
|---|---|
| Distance to Airport | 28.66KM |
| Nearest Train Station | Hangzhou Railway Station |
| Distance to Train Station | 2.37KM |
| Nearest Metro Station | Ding'an Road |
| Distance to Metro Station | 0.74KM |
| Average Price From | CAD278 |
| Hotel Star Rating | 5 |