Hangzhou Jinxi Hotel

Hangzhou Jinxi Hotel Reviews

Hangzhou Jinxi Hotel

39 Yang Gong Causeway (Yanggong Di), Xihu District, Hangzhou, Zhejiang, 310007, ChinaView Hotel Details
Hangzhou Jinxi Hotel
Hangzhou Jinxi HotelHangzhou Jinxi HotelHangzhou Jinxi Hotel
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Hangzhou Jinxi Hotel Guest Reviews

4.8/5
Excellent
1491 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1491)
Positive reviews(1475)
Reviews with photos/video(407)
Classy environment(408)
Delicious breakfast(225)
Close to scenic area(91)
Secluded lake view(56)
Friendly front desk staff(53)
Tasty restaurant(40)
Has rooms for families(35)
Delicious buffet(15)
Negative reviews(16)
Alan1007
Tingya Twin Room
Stayed in Jul 2024
Family
13 review
5.0/5
Outstanding
Posted on Jul 3, 2024
A good hotel with well-equipped facilities, nice services and wonderful location.
Raph-31
Xinya Room-Double Bed
Stayed in Apr 2024
Family
4 review
4.2/5
Very Good
Posted on Apr 16, 2024
Pros : it is clean, breakfast is good and staff is nice. The location is nice close to the lake. Cons : The hotel is quite old, the room didnt have a separated room for bathroom and there are small steps in the room not very baby friendly. Also Didi cannot drive to the hotel in week end . Only taxi and bus are allowed in weekend.
Response from Property: Dear WeChat380512****:Hello, thank you so much for taking the time to send us feedback of your stay experience! Our Hotel is located on the beautiful West Lake, surrounded by water, so you can remain within doors will be able to enjoy the scenery of West Lake. There are various types guest room in our hotel, including twin room and family room, and each room is strictly implemented by our professional cleaning staff, floor manager, and supervisor inspection system to ensure that your room is clean and tidy. Our buffet restaurant features a panoramic floor-to-ceiling glass window design, and the window outside is a charming courtyard scenery with the Southern China. Enjoy a delicious breakfast while admiring the scenery, and start your good trip. While meeting the different accommodation and dining needs of guests, we adhere to the Concierge service and provide personalized service, so that every guest can enjoy a warm and comfortable stay. We are honored to have received your recognition of our hygiene, breakfast, service, and location, the cozy room you stayed was upgraded for G2O summit VIPs. Each room has a private bathroom to achieve the function of dry and wet separation. In order to provide our guests with diverse accommodation experiences, some rooms have tried the Tatami style and used steps to enhance the spatial hierarchy. Unfortunately, it did not meet your liking. We sincerely invite you to bring your family to experience family room and enjoy a better family time. From March 9th to May 31st, in order to keep the road orderly and people safe, traffic management will be implemented on weekend and holiday from 8 am to 6 pm per day . We apologize for any inconvenience this may cause. If you plan to drive, please arrange your time and route in advance and inform our reception of your plate number the day before. And we also recommend you to take public transportation, take No.194 or No.318 buses at Hangzhou Flower Garden bus station and go north,it takes about 2 minutes to getting there. The West Lake in April as beautiful as a painting, you can also cycle to the hotel and enjoy the scenery of flowers and water along the way. We are sorry that we couldn't provide you a satisfactory accommodation experience this time. Thank you for the suggestions you kindly offered us, which is crucial to improving our service quality. We look forward to meeting you again in Hangzhou and Jinxi Hotel, to feel our warmth and progress. Wish you good health and lots of happiness!
Guest User
Near Stream Room-Double Bed
Stayed in Apr 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Apr 13, 2024
It is near the scenic side of xihu.. but there are times that didi do not drop ubat hotel as traffic is controlled and U have to hike about 2+ km when unlucky
Response from Property: Dear TISGlcuv60p****:Hello, thank you for choosing Jinxi Hotel during this beautiful spring season. Our hotel is located in the core area of the West Lake, with beautiful West Lake scenery and nearby many attractions. It is conveniently located, quiet and suitable for vacation. It's the peak season from March 9th to May 31st, in order to keep the road orderly and people safe, traffic management will be implemented on weekend and holiday from 8 am to 6 pm per day . We apologize for any inconvenience this may cause. If you plan to drive, please arrange your time and route in advance and inform our reception of your plate number the day before. And we also recommend you to take public transportation, take No.194 or No.318 buses at Hangzhou Flower Garden bus station and go north,it takes about 2 minutes to getting there. The West Lake in April as beautiful as a painting, you can also cycle to the hotel and enjoy the scenery of flowers and water along the way. If you use online platforms such as DiDi APP for go out, only taxi are allowed. We are committed to providing every guest with a comfortable and "home-like" stay experience. If you have any questions or would like to connect, feel free to reach out to us and always at your service. Thank you again for choosing Jinxi Hotel and we look forward to serving you again. 
Guest User
Riguang Room-Double Bed
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
This hotel is a hidden gem in Xihu area. The location is perfect, the room we stayed was really nice and the customer service was incredible.
Response from Property: Dear Guests: We are very happy to see you share your stay experience with us and we are very pleased to have your recognition. Jinxi Hotel is a beautiful place with all seasons. Please come again next time. I wish you all the best!
Wenjingz
Tingya Double Bed Room
Stayed in Dec 2023
Family
14 review
4.7/5
Amazing
Posted on Dec 16, 2023
The hotel is very closed to west lake. Just need to cross the road. Hotel surrounding is peaceful and quiet. Room clean with basic necessities. Wide spread of buffet breakfast. Staff is friendly and helpful. It will be perfect if it come with self service laundry room.
Response from Property: Dear guest: Hello, thank you for choosing Jinxi and taking the time to leave a review! No amount of nice words can match your sincere evaluation. We will make 100% efforts just to bring you a satisfactory stay. Your satisfaction will be the biggest motivation for us to move forward. We We will continue to work hard to create a "warm home" for our guests. The villa is located in the West Lake Scenic Area and on the bank of Yanggong Embankment. It is quiet in the bustle. Hangzhou Flower Garden, Botanical Garden, Yue Temple, Sudi, Longjing, Lingyin Temple and many other scenic spots are nearby. It is very convenient and pleasant to walk or ride a bicycle. Thank you again for your comments and suggestions, and you are welcome to come to Jinxi often! I wish you all the best!
wongkelly
Family-friendly 2-bed Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Good breakfast and location. Staff very helpful and friendly
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Yubolingenyangxuangan
Family-friendly 2-bed Room
Stayed in Jun 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Nice hotel with great front desk people who are very helpful. Love to come back.
Response from Property: 尊敬的賓客:您好,感謝您的入住並給予滿分好評!山莊坐落在美麗的西子湖畔、楊公堤岸,鬧中取靜,非常適宜散步賞景,無論是一路之隔的麴院風荷,還是花圃、岳廟、蘇堤等諸多精華景點,都非常值得遊玩。山莊不僅周圍景點眾多、美景怡人,內部也是綠樹、草坪、花園,生機盎然。真誠地歡迎您常來金溪!酒店端午仲夏打卡活動即將上線,期待您和家人前來體驗!祝您生活順心,工作順利!
Guest User
Xinya Room-Double Bed
Stayed in Nov 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Herbert very handsome!i admire him
Response from Property: Dear guest: Hello, thank you for taking the time to give us your evaluation despite your busy schedule. Your support is the driving force for our progress. The villa is located on the bank of the relatively quiet Yanggong Causeway in the West Lake Scenic Area. It has a rare natural ecology and quiet environment in the bustling city. It is only across the Yanggong Causeway from Quyuan Fenghe and is within walking distance. Hangzhou Flower Garden, Botanical Garden, Yue Temple and other attractions are also nearby. . It is very convenient and pleasant to explore the West Lake on foot or by bicycle. It is the first choice place for leisure vacation with family and friends. I hope Jinxi will always receive your love, and we sincerely look forward to your next visit with your family! May you be happy every day!
LeungEddie
Riguang Room-Twin Beds
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Love this hotel. The room is very comfortable. When you open the patio door, you can smell the fragrance of osmanthus. The environment of the hotel is very good and the food in the restaurant is delicious. The location is very good, right by the West Lake. There is free parking, which is very convenient.
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6/9
Smilesunfg
Riguang Room-Twin Beds
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Visiting Jinxi Villa made this trip full of happiness. The location is excellent. The room faces Yanggongdi Road, but the green shade and small stream separate it from the worldly noise, and the sound insulation is good. There are views everywhere in the courtyard. Living here can enjoy the tranquility of the West Lake. I can visit Zhaogongdi and Hangzhou Garden nearby. I can get close to Quyuan Fenghe and Guozhuang across the road. Jinxi Villa allows me to fully enjoy the elegance and tranquility of the West Lake. . The staff in the housekeeping department are of high quality and provide excellent and friendly service. Minor housekeeping problems will be dealt with immediately and proactively. The supervisor, Ms. Liu, personally came to pay her respects and presented exquisite gifts, which made the foreign travelers feel warm. The best choice for accommodation next time you visit West Lake. The overall feeling of the two days is that the breakfast is exquisite, the environment is beautiful, clean, and all services are in place. It is the best choice to bring the family to stay in Hangzhou West Lake next time.
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Guest User
Tingya Double Bed Room
Stayed in Nov 2024
Other
6 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Although the room is not big, it is well designed, quiet (if the air conditioner is not turned on) and comfortable. Especially the bedding, the mattress is very elastic, it is very comfortable to sleep, the quilt is soft and warm, and it makes people rest well. The hotel service is very attentive. When I came back from the first day to the night, I received a caring greeting and a small gift from the waiter who made the night bed. In addition, the hotel's breakfast is rich in variety and delicious. The hotel is on the west side of the West Lake, by the inner lake, and the scenery is very quiet and beautiful. It is close to the former residence of Gai Jiaotian, Hangzhou Flower Garden and other attractions, and Quyuan Fenghe is across the road. It is not far from Lingyin Temple. It can be said that the location is quite good and it is very convenient to visit the West Lake. If I come to Hangzhou again next time, I will consider staying here.
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Wfkelly
Riguang Room-Twin Beds
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Oct 31, 2024
I am very satisfied with the location of the hotel. You can take a walk in the quiet Zhaogongdi, and it is just across the road from Quyuan Fenghe. The room is clean and comfortable, and the service is great. It is the first choice when visiting West Lake again.
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Guest User
Near Stream Room-Twin Beds
Stayed in Oct 2024
Couples
24 review
5.0/5
Outstanding
Posted on Oct 19, 2024
I have stayed at Jinxi Villa several times. It has an excellent location, beautiful and quiet environment, and a great experience.
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Guest User
Discount Double Room
Stayed in Oct 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 19, 2024
It is a very suitable place for a leisurely and quiet stay. It is very comfortable. There is an osmanthus tree outside the room. The breakfast is also very rich. The West Lake is just outside the door. I highly recommend it!
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Baben
Riguang Room-Double Bed
Stayed in Oct 2024
Solo travelers
4 review
4.8/5
Amazing
Posted on Oct 15, 2024
The location is quite good. There is a gate of Quyuan Fenghe right outside the door, which is very convenient for taking a walk. The hotel itself also has a beautiful inner lake view. If you have time, it should be very pleasant to sit outdoors and drink tea. There are not many types of breakfast, but they are basically freshly made. The price of the Chinese restaurant is a bit expensive, but when you don't want to go out or eat takeout, it's still cost-effective to go to the Chinese restaurant a few times. The room is a bit small and there is no bathtub, but there is a small balcony where you can sit and read and drink tea. The staff service is good, and it is in the style of an old state-owned hotel. However, the housekeeping took away the plates when cleaning, and the apples were placed directly on the table, which is a bit speechless 😅. But overall, the cost-effectiveness is still quite good. Looking forward to staying next time.
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