UrCove by Hyatt accommodation in Hangzhou

Everything about this hotel is great, the only downside is the breakfast. I'm not sure if it's because of Chinese New Year, but the food selection isn't as good as other chain hotels. Ctrip charges over 120 RMB for breakfast, but if you book it directly with the hotel, it's 99 RMB. Honestly, though, the breakfast isn't worth it. This was the first time I've ever seen a breakfast buffet where the only drink options were corn juice and cucumber juice – no orange juice! I even saw a few foreign guests shaking their heads in disbelief.

Facilities: The amenities are very comprehensive, and the gym equipment is fully stocked 💪🏻. Hygiene: Clean and tidy 👍🏻. Environment: The stay experience was excellent 👍🏻. Service: They upgraded my room for free and helped me extend my check-out time. The overall service was perfect, and I would definitely choose to stay here again 👍🏻.

The most pleasant surprise during this stay was the service from Peach at the front desk. I felt completely at ease from the moment I walked in! She maintained a gentle smile throughout, greeted me enthusiastically, and handled the check-in process quickly and professionally, meticulously verifying every piece of information without me having to say a word.