Would not recommend this accommodation provider due to our experience. Correspondence was highly impersonal (generic), and getting in contact with the property was absolutely impossible - both us and Bookings.com attempted several times, to no avail to change/cancel the booking. We were stuck due to the Ashburton bridge closure, and had to change our trip to not travel North. The property could not be contacted (even though this was 6 days out) and was our only accommodation provided to not be helpful. Emails bounced, bookings messages were responded to with ‘check-in information’ and no phone answer. Incredibly disappointing.