To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(76)
Positive reviews(76)
Reviews with photos/video(14)
Friendly owner(23)
Awesome stay(17)
Awesome rooms(17)
Clean and tidy(15)
Great location(15)
Convenient location(10)
Delicious breakfast(9)
Chicsee
Deluxe Twin Room
Stayed in Jan 2025
Family
5 review
5.0/5
Outstanding
Posted on Jan 21, 2025
Location, location, location! You can walk everywhere and it’s right in the hustle and bustle, so much so it was a little overwhelming the first time we stepped out of the hotel in the morning after arriving in the quiet of the night! Staff was excellent. Room was clean albeit a tad small. But all good 👍🏻
Steven Wayne
Deluxe Double Room
Stayed in Jan 2025
Solo travelers
25 review
5.0/5
Outstanding
Posted on Jan 20, 2025
The location was good, the bed was good, the shower had hot water, The Wi-Fi was good. The only issue I had with the room was there was no window Which was in all the pictures. So if you want a window, you have to make sure you make that clear when you make the reservation.
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jan 17, 2025
Great services, great front desk. all the staff are welcoming.
Helped us to arrange early check in bcoz we arrived early morning (with extra charge of coz)
Only downside - no window in the room but it wasn't a huge issue
Guest User
Deluxe Twin Room
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Very clean and located in old town center, very convenient. Breakfast is good, only inner window to deduct a bit of total score.
Response from Property: Dear Guest,
Thank you for always choosing to stay with us during your visit to Hanoi. All the staff at Amira Hotel are glad that you enjoyed a memorable experience and thank you for all the compliments on your stay. We look forward to welcoming you back to your home away from home again soon ^^
Regards,
Amira Hotel Hanoi
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Joebeverage
Superior Double Room
Stayed in Apr 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 14, 2024
Great service mind of the night shift staff on April 12 impressed us. As we have to leave Ha Noi to Sa Pa in the early morning (6:30AM), she proposed us prepared breakfast boxes to take on the bus. How cute!!
Response from Property: Dear Joebeverage, Many thanks for your excellent review! We are glad to know that you have enjoyed your stay at Amira Hotel. Please be assured that your encouraging compliments will be shared with our team members. We look forward to welcoming you back to Amira Hotel soon. With best regards, Lily Dang Ms - Customer Service Team
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Georgii Brodskii
Deluxe Double Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Hotel is good, location in old town is great, service is nice. Food is ok
Geraldine
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Oct 30, 2024
Location is good, in the middle of lots of eateries. Cars can’t enter on weekend, got to Walk in after drop off.
Room is small but clean
Guest User
Superior Double Room
Stayed in Jul 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Excellent value hotel. Great staff and service. I was given some good restaurant recommendations by Tracy. Room was small but had everything I needed, it was clean and comfortable.
Guest User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
22 review
4.7/5
Amazing
Posted on Jul 15, 2024
Super value for money. The bed is super comfortable, location is convenient within the old quarter. Room is very clean, staff is very very nice
Response from Property: Dear my valued guest, We are delighted that you enjoyed your stay with us and appreciate your positive review. We strive to create engaging and personalized guests' experiences, and are happy to hear your kind compliments about our hotel location and everything. Thank you for your time in sharing this review and we look forward to welcoming you back again soon. Regards, Lily Dang Ms - Customer Service Team
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Anonymous User
Deluxe Twin Room
Stayed in Jul 2024
Travel with friends
17 review
4.5/5
Great
Posted on Jul 10, 2024
The hotel staff was amazing. They were really helpful with everything we needed. The bathroom was alright. It is walking distance to a lot of the tourist spots as well, definitely convenient
Response from Property: Dear my valued guests, Many thanks for your excellent review! We are glad to know that you have enjoyed your stay at Amira Hotel. Please be assured that your encouraging compliments will be shared with our team members. We look forward to welcoming you back to Amira Hotel soon. With best regards, Lily Dang Ms - Customer Service Team
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Tareq mai
Deluxe Double Room
Stayed in Jan 2025
Couples
3 review
5.0/5
Outstanding
Posted on Jan 17, 2025
They are best stuff all of them Tnx to them 🌹🫶
Abhishek
Junior Suite with Balcony
Stayed in Apr 2024
Family
9 review
4.0/5
Very Good
Posted on Apr 14, 2024
We stayed here for 3 nights in the junior suite. The place was fine. Nothing exceptional tbh. The location is convenient. Not too far from outside old quarter which is handy to coordinate pickup for activities outside old quarter. Also not super far from the lake etc. in center of old quarter. That said we did get quite a bit of walk during out time here.
Room was fine. A bit smaller than what it looked like in photos. Nothing too bad.
Breakfast is basic . We decided to skip it one of the days over the lovely local food.
Service was okay . For some reason it was clumsy to get an extra access card.
The staff was kind to offer us a couple of magnets when we checked out.
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Response from Property: Dear Abishek, Many thanks for your excellent review! We are glad to know that you have enjoyed your stay at Amira Hotel. Please be assured that your encouraging compliments will be shared with our team members. We look forward to welcoming you back to Amira Hotel soon. With best regards,Customer Service Team
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E!
Deluxe Twin Room
Stayed in May 2024
Travel with friends
54 review
3.5/5
Posted on Jun 8, 2024
The room was too small but with the price range, nothing to complain.
Response from Property: Dear [guest name], thank you very much for your positive feedback! We are delighted to receive your compliments on our service and attentive staff. It is our honor to have friendly guests like you. We look forward to seeing you again soon. Sincerely, Amira Hotel Hanoi
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Anonymous User
Superior Double Room
Stayed in Mar 2024
Couples
26 review
5.0/5
Outstanding
Posted on Apr 12, 2024
Staff was super friendly, and breakfast was okay. Room was really small but enough