Splendid Secret Hotel

Facilities: Guests enjoy the hotel's facilities, including a well-maintained indoor swimming pool, spa services, and a rooftop bar with stunning city views. The rooms are described as clean and comfortable, offering a relaxing environment for visitors.(based on 7 reviews)

Very warm and friendly gesture of the staffs. Kids enjoyed a lot. Overall we love our stay.

From the moment we confirmed our booking, the hospitality began. I received a personal WhatsApp message from Ms. Anna, who kindly helped arrange airport pickup and warmly welcomed us with tea and cold towels—a thoughtful touch after a long journey. The location was ideal, and it was cozy and quiet despite being in a central area. We initially booked through Trip.com and ended up extending our stay by two extra nights. The complimentary breakfast exceeded expectations—plentiful and delicious. Our room was cleaned daily, with fresh towels and bottled water provided, which made returning each evening feel like coming home. The shower was especially nice—spacious with excellent water pressure. The service stood out above all else. Mr. Jacky, Dong, Ms. Anna, Rose and An were incredibly kind and helpful, offering recommendations for local attractions and food (including the best Banh Mi in the Old Quarter). Their friendliness and warm smiles made our stay even more special. A special thank you to Ms. Anna, who went above and beyond—helping us throughout our stay and even preparing a thoughtful parting gift: a box of Vietnamese coffee. It was such a sweet gesture that truly touched us. Hanoi is a fantastic city, and if we ever return, we will absolutely book this hotel again. Highly recommended!