Oriental Palace Apartments Hanoi Reviews

It was peaceful and comfortable. Thank you

The hotel is comfortable and quiet, the room was huge. The receptionist is quite helpful

My family and I had the pleasure of staying at this hotel for five days, and our experience was exceptional. From the moment we arrived, we were warmly welcomed by the receptionist, who went above and beyond to make our stay comfortable and enjoyable. What really stood out to us was the helpfulness of the staff, particularly the receptionist. She provided us with excellent recommendations for local restaurants and attractions, helped us book tours, and was always available to answer any questions we had. Her friendly and professional demeanor made us feel truly welcome and added a personal touch to our stay. I will always go back there anytime am in Hanoi.

More of a studio apartment than a hotel room. Despite having a kitchen I wasn’t allowed food in the room which was very inconvenient as I was ill during my stay. I was informed that breakfast was included however after taking breakfast on the last day I was asked to pay for it. In the end the cost was waived due to the misinformation

Reasonable price hotel, amenities are old but clean. Room is large and has a big balcony.

Hotel is nice but the room wasn’t very clean / AC unit was very weak

We couldn't play pool because there was all the stuff on the table. The billiard room was therefore used as a warehouse. It was okay to do a slide at the gym. No cleaner visited the room during 3 days. The air conditioner made a really loud noise and the temperature level could not be adjusted.

This is a quiet and well-lit hotel view. The old-looking room was spacious and the bed was comfortable. Breakfast is simple but just right...

Old room, broken tv but ok

Very good value for money

I’ll start with reception- they were half asleep - the two bedroom suite was horrendous - the second we walked in it stinks I think the fridge was broken - WiFi did not work - closets had mold and were smelling and I didn’t want to put my clothes in there - no towels no soap nothing, DO NOT TRUST nice pictures on ******* or Google it’s not true - that’s why I booked it because the pics looked amazing - I stayed there 15 minutes enough time to cancel my booking and changing hotel- it is a dump- please update pictures put the real pictures online - I didn’t even check the pool or gym the room was so awe full I had to get out and I’m not a princess type person but basic hygiene and a towel is a must to mention the place smelled really bad - I couldn’t wait to get out - place reminded me of the show “locked up abroad” typical place where men are looking for adventures …sorry I didn’t take pics I just wanted to get out don’t trust the nice pics and yes it’s cheap but you get what you pay for -

GRATE HUGE SPACE APARTMENT ROOMS WITH ALL FACILITIES.. SWIMMING POOL AND CLUB HOUSE ARE ADDED BENIFIT. NEAR TO INDIAN RESTORANT DALCHINEE. IF THEY SERVE INDIAN BREAKFAST LIKE UPAMA AND POHA THEN THEIR WILL BE HUGE DEMAND FOR THIS HOTEL FROM INDIANS

Super well located hotel and villas in the heart of Tay Ho, 15min away from downtown, with great western and Vietnamese restaurants, mini markets and coffee shops around. The environment is really nice and calm as it’s surrounded by a lot of greenery. Great swimming pool for a morning swim or to end your day. Nice for kids to play around too, with a kids playroom, but also close by to a park and kids cafes. The staff is so kind and friendly, always available to support us. Would definitely recommend to anyone looking for a calmer experience opposed to being in the city centre.

I came here to travel to Hanoi and stayed here for abt 2-3 days. The hotel is in a pretty good location, you only need to take 15 minutes by taxi to get to the old quarters. Also have many good restaurants around the hotel for you to choose from. Rooms are clean, staff are enthusiastic and helpful and very friendly. I highly recommend you to choose this hotel to stay. I will come back next time!