12 Pho Gam Cau, Hoan Kiem, Quan Hoan Kiem, Hanoi, VietnamView Hotel Details
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Marigold Hotel Hanoi Guest Reviews
4.5/5
Great
24 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(24)
Positive reviews(24)
Reviews with photos/video(6)
Tina Tanya
Superior Room
Stayed in Aug 2023
Solo travelers
136 review
5.0/5
Outstanding
Posted on Aug 12, 2023
I really love this hotel, everytime I'm in Hanoi I stay here. Very helpful and clever stuff, good rooms, all clean and the breakfast is scrumptious
YIPGary
Premium Twin Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Excellent service under my expectation
Guest User
Deluxe Double Room
Stayed in Jun 2023
Couples
1 review
4.5/5
Great
Posted on Jun 11, 2023
Clean and nice 3* hotel in the north of Hoan Kiem, friendly staff, recommended.
Qiujiaodaren
Superior Room
Stayed in Jan 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Jan 10, 2024
The environment is good,
Hygiene: clean
Environment: very quiet
Service: Easy to communicate in English
There are a lot of food nearby and the transportation is convenient. The main thing is that it is a bit remote and it is difficult for the driver to find it. Everything else is good.
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Anonymous User
Premium Twin Room
Stayed in Jan 2024
Solo travelers
30 review
4.0/5
Very Good
Posted on Jan 14, 2024
Environment: It is in an alley where cars cannot drive in, which is very inconvenient. Moreover, it is surrounded by a wholesale market and there are many unloading vehicles, which can easily cause traffic jams. The location is between Ba Dinh Square and Hoan Kiem Lake, but it's actually very awkward. It costs about 10 yuan to take a taxi on both sides, and you can't walk. It is very close to a local Dong Xuan market, but this is a wholesale market, the grade is very low, and buying specialty products is not cheap.
Facilities: Domestic budget hotel standards, don't expect too much, there are slippers for bathing, but no disposable slippers, overall it's okay. But the weird thing is that there is a door in the room. The front desk said it is locked, and there is a wall behind it, but it still feels extremely weird;
Service: Generally speaking, one is provided in the morning. Two breakfasts should be provided, but I am reluctant to give them because I live alone. The look in my eyes makes me feel uncomfortable, but the front desk service is okay.
Hygiene: The best thing is hygiene, very clean
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Guest User
Standard Double Room with King Size Bed
Stayed in Jun 2023
Solo travelers
133 review
5.0/5
Outstanding
Posted on Jun 8, 2023
The environment is very nice, and the breakfast is delicious. Especially the guy at the front desk is very nice and will answer questions patiently. The hotel is in the old quarter of Hanoi, convenient for shopping.
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Dec 10, 2024
Excellent stay! The hotel was spotless, the staff was incredibly welcoming (special shoutout to Rosemary for her extremely enthusiastic attitude), and the amenities exceeded expectations. The breakfast offered a wide variety of delicious options. The hotel is inside an alley, so it is difficult for me to navigate at first, but otherwise, it is quite close to most major attractions. We felt truly cared for and can’t wait to return. I also love the small Christmas tree in the lobby. Highly recommended!
Guest User
Stayed in Sep 2024
Couples
3.0/5
Posted on Sep 4, 2024
So we booked the hotel after reading all the great reviews of Google and TripAdviser.....so the main thing you need to understand about this hotel is that you'll have to WALK from the main road to get to the hotel since the road is too narrow for any 4 wheeler to get thru....now imagine trying to drag all your luggage to the hotel on your day 1 of the trip....also the other thing that annoyed us was that the AC in the room hits you directly in the face while sleeping which was quite uncomfortable for us I AM GENUINELY SHOCKED THAT VERY FEW PEOPLE HAVE COMMENTED ABOUT THE HOTEL LOCATION BEING INACCESSIBLE not to mention dirty since I feel location is everything while booking a hotel On the positive side I would say that the staff are really sweet and the breakfast was decent But honestly you would get a lot of better hotels at the same price around Hanoi
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 19, 2024
I was so lucky to have found such a great hotel for my first visit to Vietnam Hanoi. My partner and I stayed there for 5 nights. Such great location and friendly and welcoming staffs, spacious room and great facilities, you'll get much more than you pay for. I'll recommend this place 120%. Here's the list that I personally appreciated. *Quiet environment, I didn't get bothered by any noise at all! ( if this is your first stay in Vietnam, you probably don't have any idea how noisy streets can be. Car horns constantly blare like 24/7 especially in busy areas which will be absolutely annoying. ) *Friendly staffs with great English fluency *Location, walking distance to the Old Quoter, main street, shops and cafes *Clean spacious room that comes with everything I needed *Stable hot shower with good water pressure *Breakfast which you can choose from about 20 menus, both Vietnamese and English breakfast are available *Breakfast that's freshly home made with a cup of coffee / tea and yogurt and fruits *Card key doors *the elevator Basically it's the best of both worlds as to the accessibility to the downtowns and the nice quiet environment. Thank you so much for making our stay even more wonderful and pleasant. Highly recommend!
KAREN D
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 2, 2024
Wonderful little boutiques hotel located in a quiet alleyway. Short 5 minute walk to Old Quarter section. Breakfast is delicious, the rooms are exceptionally clean, and the front desk team is very helpful and responsive to any needs. We highly recommend.
Response from Property: Dear Mr./Ms. Karen D, Thank you for taking the time to complete our feedback survey! We are pleased to know that you enjoyed your stay with us. At Marigold hotel, we aim to provide a truly unique experience and we are thrilled that our service and standards have met your expectations. We look forward to having the opportunity to serve you even better in the near future. Sincerely yours, Marigold Hanoi Hotel.
Joyce C
Stayed in Apr 2024
Couples
5.0/5
Outstanding
Posted on Apr 16, 2024
We have a lovely experience to this hotel. all the staff are nice specially Stewy the night receptionist. He helped us so much for our first night as we arrived at 2am. ☺️ The location is very close to the center. the room is very clean and well equipped and is so cheap! well everything in vietnam is actually so affordable! ❤️
Response from Property: Dear Mr./Ms. Joyce C, Thank you for taking the time to complete our feedback survey! We are pleased to know that you enjoyed your stay with us. At Marigold hotel, we aim to provide a truly unique experience and we are thrilled that our service and standards have met your expectations. We look forward to having the opportunity to serve you even better in the near future. Sincerely yours, Marigold Hanoi Hotel.
Таня С
Stayed in Mar 2024
Travel with friends
5.0/5
Outstanding
Posted on Mar 8, 2024
We had a great experience in this hotel, the staff is super friendly and atmosphere is great. The weather was cold and windy in Hanoi, but it was warm and nice in the room comparing bto other hotels so I loved it a lot. I'd definitely come again if I'm in Hanoi
Response from Property: Dear Mr./Ms. M3106EF_, Thank you for taking the time to complete our feedback survey! We are pleased to know that you enjoyed your stay with us. At Marigold hotel, we aim to provide a truly unique experience and we are thrilled that our service and standards have met your expectations. We look forward to having the opportunity to serve you even better in the near future. Sincerely yours, Marigold Hanoi Hotel.
Guest User
Stayed in Mar 2024
Family
5.0/5
Outstanding
Posted on Mar 1, 2024
Marigold Hotel has been a surprise, the staff is absolutely the kindest I have ever meet. They helped us with everything always with a smile and they speak a good english. The hotel is in the heart of Hanoi, close to center, extremely clean and comfortable. Of course is my place to stay in Hanoi.
Response from Property: Dear Mr./Ms. Riccardo G, Thank you for taking the time to complete our feedback survey! We are pleased to know that you enjoyed your stay with us. At Marigold hotel, we aim to provide a truly unique experience and we are thrilled that our service and standards have met your expectations. We look forward to having the opportunity to serve you even better in the near future. Sincerely yours, Marigold Hanoi Hotel.
Guest User
Stayed in Jul 2023
Other
4.0/5
Very Good
Posted on Jul 16, 2023
the room is large and pleasant, good bed mattress, nice bathroom and clean, staff very helpful, breakfast is great, nice smart tv. location is good. well recommended for business trip. only one negative point the minibar is not cold.
Response from Property: Dear Mr./Ms. Exploration801339, Thank you for taking the time to complete our feedback survey! We are pleased to know that you enjoyed your stay with us. At Marigold hotel, we aim to provide a truly unique experience and we are thrilled that our service and standards have met your expectations. We look forward to having the opportunity to serve you even better in the near future. Sincerely yours, Marigold Hanoi Hotel.
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Dec 16, 2022
The hotel is a great and relaxing place to stay. In a small alley in the northern part of the center of Hanoi. The position is really convenient if you want to take the bus to the airport and if you want to walk around the city. Rooms are super nice with a big bathroom and walk-in showers. I went to this hotel more than once and totally recommend it. Staff is super friendly too.