Hotels Near Old Quarter in Hanoi

Highly recommend hotel. Right in the middle of old town and many shops and food nearby. Service staffs are very friendly and attends to your needs almost immediately. Would like to shout out to Jacky, the manager of the hotel. Gave us a temporarily room to rest in as we arrived at 6am while we wait for our actual room

We had a very comfortable stay at Wil’que hotel! Convenient location and nice and clean, but the real star of the show is the incredible staff! Thank you Tu, Ly, Hang, Nhan and Tuan. And a very special thank you to Nam who went above and beyond when organising our transport to Ninh Binh - he even supplied us with restaurant recommendations for when we arrived in Trang An.

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

My wife and I were fortunate enough to stay at the Somerset Westpoint for about 3 months in 2021, waiting for the permanent house we had found to be available for us to move in with all our furniture. We got a furnished 2-bedroom apartment on a high floor, with an amazing view overlooking West Lake. Beautiful place, modern and stylish, all the furniture and appliances were just in perfect condition. The outdoor swimming pool (probably around 25m long) is wonderful and never crowded so you can actually swim for your daily exercise if that is part of your routine. They also have a great gym and a virtual golf practice that seems to be state of the art technology (but we never used it). So the place itself is amazing, modern and charming, pristine clean, and greatly located in Tay Ho. But even more outstanding maybe is how nice everyone has been there with us during our stay. From the housekeeping to the front desk staff and the management, everyone has just been wonderful to us (and I am not saying that just because we got a totally unexpected special chocolate treat on Bastille Day – we are French…) Impossible to mention everybody here but we would like to give special mentions to the ones that we remember the name of and that we had a special relationship with: our dedicated and meticulous housekeeper, Hoang Diu, who took such good care of our home during these three months; Kylie Quynh who was able to locate for us the manufacturer of some of the furniture at Somerset that we wanted to get for ourselves, Mr Mitchell, always so nice and pleasant, and of course Miss Minna, always smiling, who made me feel at home with her great French speaking abilities and who gave us as a souvenir an orchid from her garden that is now in ours. Also, I would like to mention someone that we have never met in person but that we exchanged a lot on WhatsApp with, Miss Doan Thanh Huyen, customer representative, who helped us with the logistic of moving in and out, and who has proven herself to be an amazing incarnation of “customer satisfaction first”. We have travelled a lot, in many different countries, and I have to say that this place really stands out. Big thanks to all the team for making us feel so comfortable and wishing you all the success that you deserve!

Absolutely amazing experience! The hotel is in a sky scraper from where you can see all of Hanoi. I was there during the ***** new year celebrations and one of the best locations to view the firworks was the hotel's lobby and restraunt. The hotel also organized lion dance for ***** new year. The breakfast is also really good with loads and loads of cuisine options. Also try the pecan pie at the cafe, it is absolutely delicious. The best part however is the hospitality team. Kudos to them for making me and my girlfriend feel fully taken care of. Their attention to detail to each guest's plans is immaculate. It was ***** new year night and we could not find a grab as there were none available and we had a train to catch. The staff knew where we were headed as they also helped us book. They had already ordered a cab for us as we were getting late. The team made our stay delightful and I will definitely be back.

Very good serivces, and the staff is very helpful and friendly

The new hotel has a very favorable price. The front desk can speak Chinese, so there is no language barrier. The service is very enthusiastic and communication is barrier-free. The room is clean and tidy and super large. There is also a balcony. Sitting on the balcony at night, enjoying the evening breeze and admiring the exotic scenery is quite enjoyable.

The guest room is modern, spacious and very clean. Staff very attentive and friendly. Some staff need to improve English e.g. at Spa but they are still very helpful despite of language. The view from the window is the mountain view and it's very beautiful, similar like the mountain picture on the head board. The hotel has Executive lounge at the roof top with very nice city view to be enjoyed at night.

Overall, I am quite satisfied. The price of the room is not very high and it is worth staying. There is a swimming pool and a gym. Breakfast is included. You can take a trolley to have breakfast. The reception staff are friendly. You can get breakfast coupons from the front desk every day and there are people cleaning the room. I will probably stay here again if I come back next time.

Nam Cuong Hotel - Hai Duong is very beautiful and convenient for all subjects. The hotel room is a bit old but very clean, the staff is professional, the campus is extremely spacious. I really liked the clean room and full facilities before we checked-in. Clean, neat and beautiful fabrics. Food and service are very professional. Staff and management take care of guests very carefully and especially knowledgeable about food and drinks. We really enjoyed your ”1” drinks on Skybar. The spa is also great. Hope we have the opportunity to come back here! Best regards Jenifer Hau