Laike Hotel (Harbin Railway Station Museum) Guest Reviews
4.2/5
623 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.2
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All reviews(623)
Positive reviews(557)
Reviews with photos/video(73)
Convenient location(79)
Easy to get around(71)
Average sound insulation(39)
Great value for money(34)
Close to train station(27)
Perfect for business trips(11)
Friendly front desk staff(11)
Negative reviews(66)
Guest User
Discount Single Room
Stayed in Feb 2025
Solo travelers
4 review
4.7/5
Amazing
Posted on Feb 10, 2025
They gave me a free room upgrade! The staff was friendly, the location was good and the room was basic but definitely had everything you needed. No complaints!
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that the Laike Hotel will be the warmest and most unique one in your memory! Come back to the Laike Hotel often, and wish you well!
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Tim
Special Queen Room
Stayed in Feb 2025
Solo travelers
5 review
3.7/5
Posted on Feb 10, 2025
It was fairly clean but the room which I had was quite old so it look a bit rundown. The service was good and it was easy to get to the metro but it was a bit of a walk.
Response from Property: Dear guests: Hello! Thank you for choosing the Lai Ke Hotel. It is a great honor to serve you. At the same time, thank you for your valuable suggestions. We know that this is the greatest care and help for us. We will seriously study and solve it to provide you with a more comfortable and warm stay experience. All the hotel staff are looking forward to your stay again!
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cytann
Budget Single Room
Stayed in Jan 2025
Solo travelers
8 review
3.7/5
Posted on Feb 2, 2025
I had a worse room compared to others in terms of cleanliness. Obviously a cheapest single bedroom in very old conditions. Ventilation through toilet with broken sliding door and shower rose. It spilled water to the ceiling where the exhaust fan located. Posted short circuit hazard.
A 2.5 star for the overall. Pay only for the walking distance to Harbin station. If you like very warm room while having -20C outside temperature, this is the place for you.
Response from Property: 尊敬的賓客:您好!感謝您對萊客酒店各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的! 祝: 開心每一天!
Abderrahim
Special Queen Room
Stayed in Jan 2025
Solo travelers
2 review
4.7/5
Amazing
Posted on Feb 5, 2025
Friendly staff, the location of the hotel is very convenient so it's very easy to get there by a taxi or on foot. The railway station is very close to the hotel.
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快!
Guest User
Family Room
Stayed in Jan 2025
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 14, 2025
The room was nice and the staff were really helpful! Location is also good to travel by Metro or Didi :)
Response from Property: Dear guests: I am glad that you and your friends have spent a wonderful holiday in the hotel. Your comments are the best affirmation and encouragement for our service. We still have many preferential activities, please continue to pay attention to us, and welcome to visit us again!
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Francesco Michael
Special Queen Room
Stayed in Jan 2025
Solo travelers
17 review
3.0/5
Posted on Jan 6, 2025
The hotel is just ok but it was totally overpriced due to the Ice Festival. The room was small and even without a desk, only a chair. The real good thing about it is its position, close to the metro and three stops away from the center.
Response from Property: We deeply regret your dissatisfaction. We promise to review this matter thoroughly and seek better ways to serve you to your satisfaction.
Anonymous User
Special Queen Room
Stayed in Dec 2024
Travel with friends
14 review
3.7/5
Posted on Jan 25, 2025
Good location. Front desk staff is nice. He allowed us to check in early when the room became available.
Response from Property: Thank you very much for your good review of our hotel. We are very glad that you have recognized and highly evaluated our facilities and services. Your feedback gives us more confidence to provide high-quality services to more travelers. Thank you again for your support and good review!
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Janeybabe
Deluxe Double Room
Stayed in Dec 2024
Travel with friends
1 review
3.0/5
Posted on Jan 6, 2025
The hotel location is ok but the hotel is just an average type, room is not being clean everyday. Gaming PC cannot be change to English version for some reason
Response from Property: 尊敬的賓客,我們深感遺憾得知您的住宿體驗未達預期。您的反饋是我們寶貴的鏡子,照見我們服務的不足。我們將即刻着手改進,期待再次迎接您時,能給您一個全新的體驗。
meerca
Discount Single Room
Stayed in Dec 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 1, 2025
Near metro but need to walk a while , heilonjiang mesuem is walking distance
Response from Property: 您的評價讓我們倍感欣慰,我們會繼續努力,為您打造更美好的住宿體驗。
Love to Traveller
Selected Cozy Room (Double Bed)
Stayed in Feb 2024
Couples
13 review
1.0/5
Posted on Feb 23, 2024
Worst motel ever. It’s not a hotel at all. The shower water that flow out is black In colour. The hot water need to be waited at least 10 mins in order to use it. Not recommended ti book here.
Response from Property: Thank you very much for your stay and review! Thank you for your opinion. During your stay, the room is full and there are many tourists. Please forgive me! We will strengthen the improvement of the hotel's software and hardware facilities and service quality. Laike Hotel regularly maintains and updates the room environment, equipment and public area facilities to ensure that you have a more comfortable and tidy environment during your stay. We hope that you will stay next time Come and have a whole new feeling! Looking forward to experiencing it again!
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OPFFB
Cozy 2-bed Room
Stayed in May 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on May 19, 2024
Very nice very central hotel for a trip to Harbin. Would strongly recommend to anyone visiting the city, very convenient from the train station.
Response from Property: Dear guest, thank you for staying at the Laike Hotel. I'm glad to see your positive feedback on the hotel's location, hygiene conditions, and service quality. The hotel is adjacent to Hongbo Square, Yuanda, Songlei Shopping Center, train station, and Xiaohong Middle School with all kinds of food, drink, and entertainment. Looking forward to your next visit!
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Milroy
Discount Single Room
Stayed in Apr 2024
Solo travelers
25 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Great location . No window room , which was actually great ti get a good night sleep. Friendly staff. Overall a great experience
Response from Property: Thank you
Guest User
Discount Single Room
Stayed in Mar 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on Mar 10, 2024
Not far from the harbin railway station and close to convenience stores and many restaurants.
Walk 10 - 15 minutes to the main museum and shopping centers.
Response from Property: Dear guest, thank you for staying at the Laike Hotel. I'm glad to see your positive feedback on the hotel's location, hygiene conditions, and service quality. The hotel is adjacent to Hongbo Square, Yuanda, Songlei Shopping Center, train station, and Xiaohong Middle School with all kinds of food, drink, and entertainment. Looking forward to your next visit!
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Guest User
Deluxe Standard Room
Stayed in Feb 2024
Family
1 review
1.0/5
Posted on Feb 19, 2024
Room was very dirty, receptionist was unhelpful and there was even cockroach in the toilet. There was black Color water that came out during shower. Stains on bedsheet and rusty stain and mould can be be seen everywhere in toilet and bed area. Room is small and crampy. Chipped/crack textiles. Toilet door handle came off. Definitely not recommended ! Not worth the money!
Response from Property: Hello, we attach great importance to the issues you have raised, and we will solve them one by one. The hotel has always required hotel staff to pay attention to the issues raised by guests, promptly resolve them or exchange rooms. The issue of cost-effectiveness and price is particularly evident in the hotel industry during the off peak season, and the prices of hotels are also the lowest in nearby hotels. There may be some differences from what you expected, But compared to others, the hotel's price increase is also the lowest. Thank you for your understanding
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Hannah
Discount Single Room
Stayed in Feb 2024
Solo travelers
14 review
3.7/5
Posted on Feb 19, 2024
For what you pay for, this hotel offers a warm place to sleep. I had a single bed with only one small window in the en-suite. The bed wasn’t very comfortable at all but as I said, you pay for what you get.
Response from Property: Thank you for your evaluation. According to hotel regulations, the front desk will take the questions raised by guests seriously and try to solve them as much as possible. It is also necessary to provide guests with a more comfortable accommodation environment in a timely manner. The hotel industry distinguishes price issues between peak and off peak seasons, and the hotel has been inspecting other nearby hotels. We aim to have a price advantage over other hotels. There may still be some distance from your goal in mind, but we will work hard