Completely ignored when entering by the person at the desk as she was texting on her phone. She quickly did our check-in and went right back to texting whomever seemed to be much more important that their newly arriving customers. The room was horrible to try and get much sleep as the air handling unit turned on and off every one to two minutes and would never regulate the temperature in the room properly. It was either too hot or too cold. Ran out of bathing liquid soap during our stay and shampoo as well as there was only about 1/4 inch in each bottle. Stink bugs in the room above the air handling unit. Upon waking up the next morning the breakfast we paid for was not available as their employee was late getting to work. We were never reimbursed for something we paid for that we could not use - therefore, we were robbed of our hard earned money and their corporation could care less!