Courtyard Harrisonburg

comfortable bed, speedy check in and out

Nice

I have stayed at this hotel over a hundred nights in 2023. I did so mostly because of the customer service . There are better upscale options in the area at a competitive price. However, staff turnover has been horrendous. The new hotel clerk on evenings is arrogant, cocky and entitled. Check-ins have gotten exceedingly long. When I complained, he responded “I see you every week.”.You will wait and like it.”. That’s what he thinks. I will not be back.

Quiet location close to everything

I dislike the bed/bedding. It’s just a mattress against the wall. There are “header pillows” in lieu of a headboard, and the shams do not fit so the gross pillow sticks out. The comforter is no good. Too small for a king and the sheets kept coming off bed.

I was disappointed in the condition of this hotel. There was a great deal of mildew in the bathroom shower, and the shower walls looked dirty. Also, I thought it was odd that the beds did not have head boards. In place of headboards, there was a foam wedge placed behind the pillows. Also, we walked by a storage room which had an open door, and boy, sometimes you are just better off not seeing things that are supposed to closed off. It was just sloppy and dirty in general.

There was an issue with the cleanliness of the room that was taken care upon request. If we were to return, I doubt we will stay there. No matter the room setting, the air in the room was stale and stuffy. The mattress sagged in the middle and the pillows were small and too soft.

No mattress covers! Funny foam cushion things as headboards that didn’t have covers that fit. Shower curtain was red with mildew. Should invest in continental breakfast over the Starbucks thing.

No breakfast available for lodgers