Hotels Near Steven Toyota in Harrisonburg

Passing by the local university to visit a friend for a temporary stay for one night, looking at the hotel with a high score, it is said that it was the best hotel in the local area a few years ago. Located in the university town, the environment is good, there are many restaurants near the left, and there are many other places in the United States that are very crowded and have to go a few kilometers away from the hotel. It is still very convenient.

The room is dark but we just needed a place to spend the night. It was clean and the staff was very nice!

About what you'd expect for a lower end hotel, but beware - it's nowhere near the expectations of the high quality reviews shown here, which is why we booked this particular one. The service was by far the worst I've ever experienced at a hotel. I've stayed at hotels half the price of this one in Harrisonburg and gotten significantly better service. We arrived late at night after most guest have already checked in. No one was at the front counter when we walked in - a little odd since nothing would be taking place that late, but okay, maybe they're in the back for a minute or doing a nightly check. We waited a bit, no one showed up. Keep in mind there's no bell or notification service. I try calling the hotel, which rang and rang to the front lobby phone with no answer. We knocked on the staff door, still no answer. We walked around the halls and still didn't see anyone. 2 more phone calls, still no answer. We ended up waiting 20+ minutes just to see a staff member, the only way to get their attention was to bang on the door with my fists to which they came stumbling out. I don't know if they were sleeping or what, but it was ridiculous that calling and knocking multiple times no one answered when nothing was going on. If a guest needed to call the front desk, good luck, they're not answering you. When we finally got checked in, we went to the room. A major topic of reviews was good ”cleanliness” - it was anything but. Hair covered the shower, toilet, towels, and sink, and a mystery substance was on the bottom of the shower. The room had a weird odor to it, and the fan of the A/C was loud and rattled. Look, I know this is a one-off experience, and you pay for what you get, but $150 should go further for a hotel than the complete lackluster service and profound uncleanliness experienced here. I see this isn't the first bad review in regards to service at the front desk. Management, take notice. Patrons, avoid at all costs.

I gave this hotel 2 stars because the room was nice. That was the only part of this stay that was what I expected. We stayed four nights. Our room was never made up - not even the trash was emptied. I had to go down after the second night and ask for towels. The man working overnight that night was wonderful. It was the only time during our stay that there was hot coffee, hot water for tea and fresh cookies at night. He ran around trying to make the customers happy - he even delivered the fresh linens. The female overnight attendant sat behind the desk and didn't do much - wouldn't get up and even heat up water for tea. It was very clear she didn't care. The breakfast was okay (except for the sausage) but I've had much better at other Hampton Inn locations. I love Hampton Inn but I don't think I will stay at this location the next time I come down to visit my son.

The rooms were quite clean, but the non-smoking rooms felt cigarette. We changed our room twice, but the staff were very comfortable. Not worse for price quality