Vickie was nice. I don't know about why people put up reviews of that she was mean and such. She is so sweet and loves to chit chat. Makes you feel like you're right were you need to be. I stayed for about 4 days did a lot of cooking in my full kitchen. It was convenient. They give you a tiny dish soap bottle. The only thing that I would say needs to change is that the staff who cleans. My significant other asked for another dish soap bottle and the staff there said, "Only this time." I mean it's a hotel, they should provide you with all you need, not saying to clean my room or anything, just needed extra dish soap. So it sounded weird that she was iffy about giving us that dish soap. That little bottle won't last you for 4 days and 5 nights. I'm sure if I asked Vickie it wouldn't of been a problem. Vickie provided me with clean towels when I needed them too. I don't like to re-use towels, I'm very OCD and clean with my stuff. I am like that at home too. It's just who I am and I'm not changing that because of an iffy staff. But overall the stay was great! I like how close by everything was to the hotel. It was beautiful. Thank you Vickie for making it feel like home! :)