Hotels Near Main Street United Methodist in Hattiesburg

Very nice hotel. Friendly service. It was a great place for our ball team to stay. We enjoyed it. Very good food and convenient. Just walk downstairs to the restaurant. The beds were good and a good shower! You will enjoy staying here. This was our second time to stay.

The only reason I’m giving it 4 star because I can definitely hear people in the rooms around mine. Overall it’s a very nice hotel. The staff is friendly and help solved problems that occurred. Gym is well equipped and I love the all day coffee!

I was charged for a night after I cancelled PER THE POLICY within the grace period. I attached photos of the cancellation policy and the a screen shot of my cancellation email. I called once the payment posted to get the charge reversed and have been given the run around ever since. After 2 or 3 calls I finally got a return call from the GM on 12/18 who said she was unaware… this was an easy fix… she didn’t know why it wasn’t handled, etc. After she found out I was a manager at one time for both Hilton and Marriott, she even jokingly asked me to come work for her because she needed help. After reading these reviews, I see why. She assured me the refund would be issued but it would a take a few days. So I waited until after Christmas. The refund never came, so I called the hotel again and Bella (front desk agent I assume) made up a lie about the reservation being “locked out” because too much time had passed. I told her this is not a thing. I have been told everything from you cancelled too late (which I did not as you can see from the photos) to the refund is on the way (I was told this by Bella on one occasion. Then I asked for an updated folio which I never got and once by the GM), to now a made up story about “too much time has passed.” I called corporate and she agreed that “too much time has passed so it is locked” is not a thing. Corporate escalated it to her boss because the property REFUSES to issue the refund. What a circus of a hotel. Buyer beware. I am still awaiting my refund and hopefully corporate Marriott does their part and keeps their promise to get this fixed.

We had to spend the night while traveling and this hotel was reasonably priced. The rooms are large and clean. The staff is friendly and breakfast is great!! It was nice enough that we booked a room again for the return trip and once again enjoyed our stay. It's not a fancy hotel but you get what you are willing to pay for and this hotel is priced right!

I was so impressed with the customer service at this hotel, it far surpasses any hotel I've stayed at in a very long time. The day before my arrival they called me to let me know the elevator wasn't working and may not be repaired by the time I arrived and gave me the option of canceling but I was so impressed that they actually called me I told them I would stay anyway. I'm very glad we did, while the hotel is a bit older and showing some small signs of wear there were a lot of updates to the room and it was very clean, the bed was very comfortable, fluffy pillows, nice large flat screen TV. After I checked in I received a text saying if there was anything at all I needed to make my stay better to just let them know. I have never had a hotel contact me after the check in at the desk to say this. Their sign says they may be small but they have excellent customer service and they do! I definitely would recommend staying there, great value and service!

The rooms are comfortable and clean. The bathrooms are a bit dated but not terrible. The location and the staff are what make this place shine! Dee was friendly and helpful. She answered all our questions about where to go and especially places to eat. She really made our stay great. Brittany was very helpful at checkout. The location is great for seeing the town of Laurel. We drove from the hotel into town and easily found parking that allowed us to walk and sight see downtown. We would definitely stay here again.