Gran Hotel Manzana Kempinski La Habana

Gran Hotel Manzana Kempinski La Habana Reviews

Gran Hotel Manzana Kempinski La Habana

4JQR+5VG, Calle San Rafael (entre Monserrate y, Agramonte, Havana, CubaView Hotel Details
Gran Hotel Manzana Kempinski La Habana
Gran Hotel Manzana Kempinski La HabanaGran Hotel Manzana Kempinski La HabanaGran Hotel Manzana Kempinski La Habana
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Gran Hotel Manzana Kempinski La Habana Guest Reviews

3.9/5
Good
57 review
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness3.9
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All Reviews(57)
Positive reviews(47)
Reviews with photos/video(14)
Negative reviews(10)
Anonymous User
Patio Room
Stayed in Dec 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Checking in to Kempinski, first of all, the location is perfect, diagonally opposite the Parliament Building, and then the bar on the top floor is really amazing. Sitting here, you can see the panoramic view of Centro Habana and La Habana Vieja, as well as a rooftop swimming pool. Even the elevator is a sightseeing elevator, which is a good place to take photos and check in. Overall, the experience is quite good. You can drink cocktails here and enjoy the scenery of Havana City.
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ANxiaoyu
Grand Deluxe Room
Stayed in Nov 2023
Friends
6 review
1.5/5
Posted on Nov 6, 2023
The curtains couldn't be closed and the toilet leaked, causing water in the room and corridor. Called the front desk, but no one came to handle it. When I called again, the line was busy and could not be connected. The room is next to the street, and there is a bar opposite that is very noisy at one or two in the morning! The restaurant on the 6th floor is very unpalatable, the ingredients are not fresh, even the Mojito was discontinued due to lack of certain ingredients. It is known as the best hotel in Havana, but with this level of service, it is ridiculous
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Guest User
Grand Deluxe Room
Stayed in Sep 2023
Couples
3 review
5.0/5
Outstanding
Posted on Oct 10, 2023
A very good hotel, basically reaching the level of domestic five-star hotels. The rooms and bathrooms are large, the air conditioning is always on, and the rooftop view is very beautiful. It is unique.
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Guest User
Grand Deluxe Room
Stayed in Sep 2023
Other
7 review
3.7/5
Posted on Sep 26, 2023
The infrastructure is definitely the best in the area. At least bottled water is provided every day. The breakfast is rich beyond imagination. Eggs Benedict and omlete are available a la carte. The dinner at Roof is also very cost-effective. The restaurant service is excellent, but the room service is very average. The money exchange place on the first floor closes at 4pm. The exchange rate is not great either. . .
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6/9
Guest User
Patio Room
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Mar 5, 2024
The hotel is perfect in terms of location. You take the room and wait for the rooms to be vacated. This is a big problem. The guys at the reception could be a little better
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smallsky2
Patio Room
Stayed in Mar 2024
Solo travelers
2 review
2.7/5
Posted on May 21, 2024
The service is very bad ~ I don't deserve the price, I will definitely not stay here again
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SEJIN
Grand Deluxe Room
Stayed in Nov 2023
Couples
44 review
4.5/5
Great
Posted on Dec 5, 2023
The location is superb. The staff are also friendly. The pool is beautiful and the drinks at the bar are delicious. The cleaning condition is also good. But a cockroach came out of the room. And the breakfast is poor.
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Guest User
Patio Room
Stayed in Nov 2023
Solo travelers
9 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The best hotel in Havana, relatively comfortable to stay in. The rooftop bar is the same as Jay Chou's at sunset at the Capitol. The security at the entrance is very vigilant and safety is guaranteed. When going to Cuba, beware of scammers. Many of them are trying to sell fake cigars or exchange money to defraud Chinese people. Just ignore them.
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Guest User
Patio Room
Stayed in Nov 2023
Solo travelers
5 review
1.0/5
Posted on Nov 6, 2023
All I can say is, what the hell, the service is rubbish, the hot and cold water pipes are connected backwards, and the pigs won’t even eat breakfast.
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Guest User
Grand Deluxe Room
Stayed in Feb 2024
Business travelers
7 review
1.0/5
Posted on Feb 28, 2024
Don’t stay here, one of the worst hotels in Cuba
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Guest User
Deluxe Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jul 10, 2023
The location of the hotel is very good, very close to the attractions, and there are various classic car taxis to take when you go out. It is also very convenient to find the hotel to help book a taxi to Varadero. Cuba is relatively scarce in supplies. This hotel is in very good condition, and the front desk can also swipe American cards. The swimming pool on the rooftop can punch in the same style as Jay Chou.
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Keligesitetengaidemeng
Patio Room
Stayed in Jun 2023
Friends
17 review
5.0/5
Outstanding
Posted on Jul 2, 2023
The location is excellent, the facilities are very good, and the service is also very good
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Guest User
Grand Deluxe Room
Stayed in Aug 2023
Friends
7 review
5.0/5
Outstanding
Posted on Sep 18, 2023
Good facilities, no toothbrush
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Guest User
Patio Room
Stayed in Feb 2024
Business travelers
23 review
4.0/5
Very Good
Posted on Feb 25, 2024
Feeling so-so
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Aurelianus
Patio Room
Stayed in Jul 2023
Family
12 review
3.0/5
Posted on Aug 11, 2023
Oh, Cuba, it's so ordinary
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