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We rested in Cuba in April 2023. Booked one night in this hotel for 10.5tr. During the trip, it was necessary to shift the booking dates by one day (we really wanted to get to the Tropicana cabaret show). The Trip service fed promises to resolve the issue within 24 hours for three days. We did not receive a clear answer whether it is possible to change the dates of the booking. We had to book a second night for the date we wanted. This reservation cost 11.5t.r. the difference in price was attributed to exchange rate fluctuations. At the time of check-in, it turned out that the first night was paid for only one person, although two people were billed when booking. And the second night is booked for two persons. For the first night it was necessary to pay 85 €. In a word, I do not recommend using this Trip.com service. Now about the hotel: a huge disadvantage for the Russians is the inability to use cash. The whole hotel works only with cards. Russian cards naturally do not work, the Mir payment system has just begun to be introduced in Cuba. Accordingly, we could not use the restaurant, bar, pool. In general, the hotel is not bad for Cuba, the only thing that was very embarrassing was the peeled tulle. Well, right at all, with a tuft of thread on the floor.

I had a good experience staying at this hotel last time, so I decided to stay here this time. Although the hotel is a bit old, I really like the design style of this hotel. It is scattered and free, overlooking the blue sea view and passing through the green shade of the courtyard. Of course, the richness of the hotel buffet cannot be compared with domestic hotels, but compared with other places in Cuba, I am satisfied.

There is a sightseeing bus stop near the hotel, $10/person There is a shuttle bus to the airport for $5/person. The exchange rate at the hotel is bad 1:120 Exchange with the security guard for 1:200 no napkins A 1.5 liter bottle of water is provided on the first day of stay The next day I started buying a bottle at the bar for 400 pesos. It is recommended to live in the old building as it has more heritage than the new building. Very close to the Hemingway store where Gou Huan checked in The classic car distribution center is also near the hotel. The swimming pool on the eighth floor is nice but the facilities are old. Even if the air conditioner is turned off, there is still noise

Good breakfast, good service, location of the hotel is by the sea, both sides can see the sea

The best stay exparience I've had. Whenever I travel for work, I want the same experience I got at Hotel Victoria. The rooms where fine and cozy, the water was always warm, not my taste. I like cold showers. The staff: from Yvis, Zulio, the front desk lady and the Captain at night(the bald guy, he was amazing), to Edgard, Elizabeth and Ruben in the morning. You guys made me want to come back. There was a piano sir in the morning, I appreciate that. Food was great: dinner had a great appetizer, breakfast was very rich. Overall: I want to come back

The facilities are slightly older, the service is good, and it is convenient to travel. The local name is Hotel Presidente. You can tell the driver this name when taking a taxi to the hotel. There is a City tour bus stop 5 meters outside the hotel. For 10$ a day, you can go to all the major attractions in the city. The front desk can ask for an Internet card according to the number of people (1 card for 1 hour per person), or you can get the right to use wifi for a longer period of time (12 hours each time). Very useful when Cuba is disconnected. There are always a bunch of taxis waiting outside the hotel, so don't be afraid that you won't be able to get a taxi. When you go to the airport, you can ask the front desk to communicate with the taxi driver to prevent the driver from asking for prices. It usually costs 25-30 USD to go to the airport.

Service great ; breakfast 😟 not too good but fair ...bread toaster broken no ham really not a lot to choose from but to me that I travel to Cuba in the last 14 months for the 8th time this was the worst but still love the country where I was born ....

VOYA Boutique Hotel is conveniently located in the upscale residential neighbourhood of Santos Suarez in Havana. The hotel provides easy access to several landmarks, such as the Plaza de la Revolucíon, Habana Vieja, Havana Golf Club and Havana International Airport José Martí.VOYA Boutique Hotel Havana is located in a carefully restored and renovated mansion to offer a modern luxury hotel experience with a marvellous combination of architecture, design and contemporary art. All of our accommodations are exclusively designed and luxuriously appointed with custom-made furniture. Personalised attention, concierge service and assistance is available round-the-clock. The hotel features an outdoor jacuzzi spa, sun lounge deck with full service and rooftop viewing deck. A range of wellbeing and spa services is offered. The hotel offers two dining spaces; Secret Garden is an outdoor lounge bar with a selection of designer cocktails and bites. Brasserie 255 offers all-day dining with an exciting take on Cuban and French cuisine.

I would like to comment that I was not going to this hotel long ago, because of the situation we have suffered with the COVID, which, as simple as it may be, have a good service, a great treatment of all the staff, Today I was in the pizzeria and the very professional dependents, a great service, I also want to congratulate the pizzeria at this turn, that the preparation of the pizzas is spectacular and that I recommend them are strange.

The hotel is located within walking distance of the old city center. We could enjoy the sunrise from the balcony of the room. It was fantastic. You could hear the buzz of the city but it was not disturbing. Good spot to make a tour with the famous olds mobile cabs. The personnel was very friendly and the receptionist Michael was extremely helpful. Good and affordable food served in the bar. The breakfast was good.