Nishiyama Onsen Keiunkan

Everything from the scenery, staff and food was incredible! The staff made us feel welcomed after such a long way writing iur names at the entry, room and even the table. Every dish was prepared with such care and was delicious. Worth the for travel! Such a beautiful view and traditional room, the baths were also a nice treat for the end of a long day :))

The world oldest Ryokan and hotel is definitely worth the title. We arrived at a much later timing, 3 hours after our check-in to be precise because of detour and traffic conditions. Location wise is definitely not the easiest to reach with other transports beside driving there. However we give 5 stars because we don't it that much of a hassle to us. In terms of service, it's extremely excellent. When we arrived, we will greeted by the staffs, luggage being handled and bring to our room for us. Even though we were late for our dinner (last timing 6.30pm), the staffs was still very accommodating and arrange it for us at 6.45pm while explaining to us the facilities, rules and regulation of the place and etc. While having the dinner and breakfast, the staffs will explain each of the various dishes before we begin eating and will leave the room after explanation in order to let us enjoy. The onsen was great and definitely a must try. Everything about this place is so perfect that we will definitely go back a second time with 2 days in a row to fully enjoy and relax.

The staff and the room were stellar. It was truly an amazing stay. The staff was so kind and courteous. Our attendant was so sweet. The food was delicious but very traditional, and she took the time to show us how to eat it or what sauces to dip what in. The rooms were very spacious and clean. It was an overall wonderful experience.

If you are wanting a truly unique experience of a Japanese oven in the most natural of settings then this place is magnificent. The dinner and breakfast is something to be experienced and the onsen baths are awesome overlooking nothing but nature.

Super unique experience--ancient onsen with a semi-modern hotel. All of the staff were incredibly attentive, helpful, and willing to make our stay amazing. Multiple public onsens and bookable private onsens. The hotel trusts you to know how it all works. Most of the water in--for everything from drinking to bathing--is the hot spring water that somehow felt cleansing and healthy.

Suit for family and couple with no small kid otherwise u might not b able to finish the dinner course or even breakfast coz sometime kid can’t be neat and tidy during those time. A a bit more older is great. Everything just great as the way it should. This was my 2nd time here. Love it here

Should have stayed longer Food fabulous Staff exceptional Beautiful area Well looked after