Mercure London Heathrow Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hayes

Mercure London Heathrow Hotel

Health Protected
Shepiston Lane, Hayes, UB3 1LP, United Kingdom
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With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This upscale hotel is 9.7 mi (15.7 km) from Wembley Stadium and 9.8 mi (15.7 km) from Hampton Court Palace.Show More
We Price Match
hotel overview picture
Last booked 8 hrs ago
3.8/5Good·
Lovely location and service will definitely go agaain
Amenities
Fitness RoomPrivate ParkingCar Charging FacilitiesBarLibraryRestaurantMeeting RoomCurrency ExchangeLuggage Storage24-Hour Front Desk
All Amenities
Surroundings
Metro: Heathrow Terminal 2 & 3
(4.6 km)
Metro: Uxbridge
(7.7 km)
Airport: London Heathrow Airport
(4.8 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe King Room
7

Deluxe King Room

1 King bed
12m² | Floor: 1-2
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Superior Queen Room
5

Superior Queen Room

1 Queen bed
12m² | Floor: 1-2
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Standard Queen Room
4

Standard Queen Room

1 Queen bed
12m² | Floor: 1-2
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Standard Single Room
6

Standard Single Room

1 Single bed
12m² | Floor: 1-2
Has window
Non-smoking
Air Conditioning
Refrigerator
Heating
220V Socket
Room Details
Check Availability
Standard Queen Room with Single Pull-out Bed
5

Standard Queen Room with Single Pull-out Bed

1 Queen bed and 1 Single bed
Has window
Non-smoking
Air Conditioning
Private Bath
Bathtub
Refrigerator
Room Details
Check Availability
Standard Twin Room
5

Standard Twin Room

2 Single bed
16m² | Floor: 1-2
Has window
Non-smoking
Air Conditioning
Refrigerator
Heating
220V Socket
Room Details
Check Availability
Superior Queen Room with Sofa Bed
6

Superior Queen Room with Sofa Bed

1 Queen bed
Has window
Non-smoking
Air Conditioning
Refrigerator
Heating
220V Socket
Room Details
Check Availability
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Guest Reviews(104)

3.8/5
Good
Verified Reviews
  • Cleanliness3.9
  • Amenities3.6
  • Location3.7
  • Service3.9
AI Summary
An AI-summarised snapshot of real guest reviews
Guests appreciate the hotel for its affordable rates, decent facilities, and convenient location near the airport, as well as the consistently friendly and helpful staff who create a warm atmosphere. The check-in process is also smooth.
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Helpful
Not helpful
Pablo Enrique
April 26, 2024
Excellent service, quite far from London but very close to the airport, excellent and friendly service, good breakfast and very clean facilities. Recommended
Original TextTranslation provided by Google
Abdul
April 25, 2024
Shower cubicle too small
Ann
April 22, 2024
It is clean But the room is quite small and it is on the roof
Guest User
April 21, 2024
The restaurant added a 12% tip without asking. The male staff at the restaurant is not help at all, and his mannerism was condescending. The other staff at reception and other areas were friendly and nice. I witnessed him mocking another guest rather than trying to provide a solution for that guest's need to charge her mobile phone.
Guest User
April 15, 2024
Not very good at all
Guest User
April 15, 2024
Wouldn't recommend this hotel dark and dingy rooms not nice needs a revamp
andri1
April 15, 2024
Checked in late and all went smooth. Water dispenser was available in lobby which was great, and room was as described. Upon slightly moving the bed I did find a sock that was not from my party, however except this the room seemed to be clean. There were the normal amenities available, such as a hairdryer. One negative is plug locations in my room where very inconvenient, no plug sockets near either of the bed.
Guest User
April 14, 2024
The fridge does not work. I asked for services and no response. Restaurant only opened during certain time of breakfast, lunch and dinner. It’s 15mins walk from station. If you are carrying heavy luggage, it’s not convenient.
Adenike
April 10, 2024
Lovely location and service will definitely go agaain

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

To check-in, contact the property 1 day in advance

Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 11 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet, Set menu
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.9/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1960
  • Renovated: 2000
  • Number of Rooms: 184
With a stay at Mercure London Heathrow Hotel in Hayes (Pinkwell), you'll be within a 15-minute drive of Windsor Castle and LEGOLAND® Windsor. This upscale hotel is 9.7 mi (15.7 km) from Wembley Stadium and 9.8 mi (15.7 km) from Hampton Court Palace.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a television in a common area.

Grab a bite to eat at Borders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 184 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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About This Property

Nearest AirportFarnborough Airport
Distance to Airport42.08KM
Nearest Train StationHayes & Harlington Railway Station
Distance to Train Station1.51KM
Nearest Metro StationHeathrow Terminal 2 & 3
Distance to Metro Station4.61KM
Average Price FromCAD217
Hotel Star Rating4