We stayed at this hotel on the last night of a week long road trip, we stayed in a different hotel each night throughout our vacation. The person who checked us in was extremely rude & did not even say hello. She asked for my ID & credit card, she spent the next few minutes entering my information into the computer & then she just handed me my cards & the room keys without saying a single word. I have never been treated so poorly checking into a hotel. After asking about the pool hours I was rudely told it was closed until further notice, which was a disappointment & that information was not disclosed when I reserved the room on the ********** website. When I tried to cancel my reservation I was told it was non refundable & that the Marriott website stated that the pool was closed. Unfortunately the room was not as clean as I expected it to be either…overall it was a disappointing last night of our vacation