Popular Heelsum 4-star Hotels

The room it self was good and price wise I think very good. Very unusual the fact that the toilet was separate from the bathroom. with no hand basin. Very nice that there was a Nespresso machine, with 4 pots. Disappointing that there were just two paper cups. The thing that let our stay down was the restaurant. First we were told that we were too late to make a reservation and we had to come after 20.00 hours as the restaurant was fully booked. No effort was done, to write down, for instance the room number so they could have called when there were tables free. When we arrived at 20.00 hrs the restaurant was already almost empty. Also we were not so pleased with the food. The fries were really yummy, I have to say. Staff clearly did not enjoy working for this hotel. We were offered a reduction of the price, but we really had to ask for this, after we honestly mentioned what was wrong with the food and also that food was not eaten. Would I stay in the hotel again. Yes, would I eat in the restaurant again No.