B&B HOTEL Heilbronn Reviews

Excellent small hotel. Very clean and away from the main street so it’s very quiet at night. Beds are very comfortable. My only complaint is that they don’t have a check-out process, so the cleaning staff don’t know if you have left or you are still in your room. The cleaning staff opened the door to my room at 8:30am on the day of my departure. I had just come out of the shower and was not wearing any clothes.(Check-out time is 12:00) I suggest implementing some kind of check-out process, or instructing staff to wait until 12:00 for opening the doors in occupied rooms.

Hello!! The room is very clean and have enough space. About the personnel, when I checked last August 31, 2023 around 5PM, the staff in the front desk was NOT FRIENDLY. I know & I understand that she is a foreigner because I am a foreign in Germany too. But she must act friendly AND POLITE. BUT the staff who is incharge & who entertained me in the front desk in the morning of September 1st was very friendly AND ACCOMMODATING. Then overall, I would recommend this hotel and I will give it a 10/10stars. More power!