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Best Western Hotel Helmstedt am Lappwald
4/525 Reviews
We travelled from London to Vilnius (Lithuania) by car 16 of December. In Europe was very cold and snowing. Our car broke exactly at Petrol station front of the Hotel. 🤦‍♀️We stayed one night, but we will remember this Hotel❤️. Was almost midnight when we checked in. Nice, kind, very friendly Staff was helpful and professional. All our requests has been done in a minute. Bed are very comfy and after stress because of car we slept like Angels😁. Our Daughter ELIZAVETA enjoyed the stay in the Hotel and ask to come back in next travel. They have Coffee maker in the room, very delicious breakfast in the morning. They allowed us to stay till 2 pm for free, when I came to pay for late checkout. I used to work as a Head Housekeeper in Park Plaza Westminter Bridge for 7 years and of course I did some spot check. For Housekeeping only one thing I would like to say: BATHROOM very important and MUST to be cleaned up to Standard! But generally room clean, spotless with nice fresh smell. I would like to say HUGE Thanks to Management for your outstanding service! Happy New year and wish you all the best and a lot of Customers!🥂🍾🎄 Kind regards, Olga and Viktoras Zubkovas

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