Crowne Plaza Helsinki - Hesperia

Crowne Plaza Helsinki - Hesperia Reviews

Crowne Plaza Helsinki - Hesperia

Mannerheimintie 50, Helsinki, 00260, FinlandView Hotel Details
Crowne Plaza Helsinki - Hesperia
Crowne Plaza Helsinki - HesperiaCrowne Plaza Helsinki - HesperiaCrowne Plaza Helsinki - Hesperia
Check available rooms for your travel dates
We Price Match
1 night

Crowne Plaza Helsinki - Hesperia Guest Reviews

4.8/5
Amazing
53 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All reviews(53)
Positive reviews(53)
Reviews with photos/video(6)
Awesome stay(15)
Awesome rooms(14)
Great service(11)
Clean and tidy(7)
Delicious breakfast(7)
carlotta
Junior King Suite with Sofa Bed
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The Crowne Plaza Helsinki is super fantastic. Service is very good. We have spacious room for 2 adults and 2 children. The twin beds and sofa bed are large and comfortable. Swimming and gym are full equipped. Breakfast and lounge are good food. Highly recommend.
Response from Property: Hello, Than You for your time spent on giving us such a nice feedback. It is really heartwarming to see you have enjoyed your stay with us! We wish you back to visit us soon! Kind regards, Miia / reception Crowne Plaza Helsinki
nidriks
Standard Room
Stayed in Aug 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 13, 2023
I found the Crowne Plaza to be immaculate. It's about the price of one of the UK's hotel chains but vastly more for your money. Free WiFi, wonderful room with personalised TV with built in Chromecast. I loved both Helsinki and the Crowne Plaza. Really friendly and helpful staff. I had a nice chat with the cleaners.
Response from Property: Dear Guest, Thank you for you sharing the highlights from your stay with us here in Crowne Plaza Helsinki-Hesperia. We are grateful that you've had a comfortable stay and find our rooms to be well cleaned and cozy. We'll share your nice feedback to our team. Once again, thank you for choosing Crowne Plaza Helsinki-Hesperia! Regards,CiaraCrowne Plaza Helsinki-Hesperia
HarperBeth
Standard King Room
Stayed in Aug 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Fantastic value!
Response from Property: Good morning dear HarperBeth!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
XingJian Zhou
Single Room
Stayed in Oct 2022
Business travelers
17 review
5.0/5
Outstanding
Posted on Oct 10, 2022
Good quality service, nice gym fitness, and live quite. perfect breakfast. it's about One kilometer to city center
Response from Property: Dear XingJian, Thank you for staying in Crowne Plaza Helsinki-Hesperia and taking time to share your thoughts and feedback from your hotel stay! Great to read that service quality, gym and buffet breakfast were many highlights of your stay. Hope to see you back again! Regards,Ciara Crowne Plaza Helsinki
Guest User
Standard King Room
Stayed in May 2022
Travel with friends
5 review
4.5/5
Great
Posted on May 29, 2022
Overall I was satisfied with the location and the comfort of the bed - which for me is the highest priority. I liked the pillow spray as an extra amenity - and the receptionist didn’t hesitate to give me more of those. The staff was kind all the time. Two things that can be improved: 1) The sauna could be cleaned more often, 2) more coffee in the room!
Response from Property: Dear Guest, Thank you for choosing Crowne Plaza Helsinki-Hesperia, and taking time to share your helpful feedback with us, very nice to read that you were satisfied with your overall hotel experience.We'll take note of the improvement suggestions you shared. Thank you once again.Best,Ciara Crowne Plaza Helsinki
수정 Krystal
Standard King Room
Stayed in Aug 2024
Business travelers
2 review
3.2/5
Posted on Aug 20, 2024
The location was good for a walk because it was in front of the lake. The sauna and swimming pool facilities were also good. The only thing was that breakfast was late (7:30) because it was summer, so it was a little inconvenient.
Original TextTranslated by Google
Response from Property: Dear Krystal Thank you for staying with us. We are glad you liked our location. Next to us is the Töölönlahti bay area, which is indeed a beautiful area to walk around. We are also a short walk from other favourite places in Helsinki. It's also wonderful that you enjoyed using our sauna and swimming pool. We are so sorry to hear that the breakfast schedule was bad for you. Feedback like this is important to us and helps us to improve. Thank you for sharing your experience with us. We hope you will stay with us again. You are very welcome. Warm regards, Henna, reception
Guest User
1 King Premium City View
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 3, 2024
Very satisfied, the service is also very good, I will stay here again next time I go to Helsinki.
Original TextTranslated by Google
Response from Property: Good evening dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Chrinald
Standard King Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Very good, great in every aspect. I will choose this place next time I go to Helsinki
Original TextTranslated by Google
Response from Property: Good afternoon dear Chrinald! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. Wishing you a happy Christmas time!With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Zonghengsihai__
Single Room
Stayed in Sep 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The location is average, the environment is okay, and the life is not bad. It is not in the city center, but there is a popular Finnish restaurant next to it. I didn’t go there, but it should be good.
Original TextTranslated by Google
Response from Property: Good evening dear guest!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues.We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Anonymous User
Standard twin Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The staff who help check in are very friendly and greet guests proactively. The hotel has a variety of breakfast options and the dinner is also delicious. Only one staff member who claimed to be from the United States had difficulty communicating with guests, as if he couldn't understand English.
Original TextTranslated by Google
Response from Property: Good evening dear!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Guest User
Standard King Room
Stayed in Nov 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Dec 19, 2024
It is suitable for both price and environment when traveling.
Original TextTranslated by Google
Guest User
Standard twin Room
Stayed in Dec 2023
Travel with friends
32 review
4.5/5
Great
Posted on Jan 4, 2024
Since I was going to the Rock Church, I booked this hotel. It was better than expected and worth recommending. Although the breakfast was not very varied, it was well prepared and I was very satisfied with the room. The shower room is in the bathtub and the waterproof glass is narrow. It's narrow and the outside of the bathtub is dripping with water after taking a shower - this is not good. Other satisfactory
Original TextTranslated by Google
Response from Property: Good evening dear!Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. I am so happy to see that you liked the room. I am sorry for the water dripping to the floor while showering.Hopefully you will visit us again soon!With Kind Regards,Merlin from Crowne Plaza Hesperia hotelhotel@crowneplazahelsinki.fi
Kathy Yu
Standard Room
Stayed in Aug 2024
Business travelers
12 review
4.5/5
Great
Posted on Aug 29, 2024
The price suddenly increased on the weekend, and I think it is still too high
Original TextTranslated by Google
Response from Property: Dear Kathy Thank you for choosing to stay with us. It's heart-warming that you liked our cleanliness, surroundings, amenities and customer service. Thank you very much. We are very sorry to hear that there was some confusion about the price. We are trying to improve our services so that it's always easy for the customer to see the prices and what the price includes. Thank you for sharing this experience with us. It helps us to get better. We hope to have you as our guest again. It would be our pleasure to arrange at least as comfortable an accommodation. Warm regards, Henna, reception
Ailvxingdeya
Standard Room
Stayed in May 2024
Business travelers
48 review
5.0/5
Outstanding
Posted on May 30, 2024
The environment and sanitation are good. I will stay here every time I come to Helsinki.
Original TextTranslated by Google
Response from Property: Good morning!Thank you for your beautiful feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel.We hope to see you again soon! With Kind Regards,Merlin from Crowne Plaza Hesperia hotel
Sophis
Standard King Room
Stayed in Oct 2023
Business travelers
115 review
5.0/5
Outstanding
Posted on Oct 24, 2023
The hotel is very good, the location is very good, parking is convenient, and it is very close to the central train station and within walking distance. You can take a taxi to the airport. The hotel calls a taxi for 52 euros and it takes 20 minutes. The room is large in size, reasonably laid out, and the bedding is relatively comfortable. The breakfast variety is very rich and unique, with highly recommended Arctic super delicacies, as well as special food cabinets for vegans and dieters.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking time to post pictures and sharing your feedback from your recent stay here in Crowne Plaza Helsinki-Hesperia. We are delighted to know that there were plenty of great highlights that you have experienced in our hotel. We hope to have the opportunity to welcome you back soon!Regards, CiaraFront Office Crowne Plaza Helsinki-Hesperia